ReTech's customer reviews

73 verified reviews in the last 24 months.

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  • C

    Charmaine H.

    Purchased on March 13, 2025

    Verified purchase

    So i order this phone for my son he loves it I had to wait a few days to give the review cause I wanted to test it out and so far so good after 5 days hopefully it stays like that this is my 5/6 time ordering off Back Market but with different company's and this one was Perfect for him I order the phone in Good Condition instead of Excellent & The Phone is Perfect so far it beats ordering from Apple Store for a kid my opinion and can save a few bucks my only concern was the battery charge only charge to 97% but other than that phone screen was perfect no scars or scratches on phone and the phone was delivered in less than a week so I’d say give it a shot if you thinking about ordering from this company!!

    Reviewed in the United States on March 24, 2025

    iPhone 13 128GB - Midnight - Unlocked
  • G

    Gilary V.

    Purchased on March 27, 2025

    Verified purchase

    The phone itself came as described. However, there were issues with the shipping, and I received the phone 2 weeks after originally planned. Customer service worked with me and was helpful when I asked for assistance.

    Reviewed in the United States on April 28, 2025

    iPhone XS 256GB - Space Gray - Unlocked
  • Z

    Zach H.

    Purchased on November 28, 2024

    Verified purchase

    Phone came fast, works great. The battery goes down faster than I would like, but it is a refurbished phone and is much faster than my old moto g power I was using. So I'll take it!

    Reviewed in the United States on December 18, 2024

    Galaxy S21 5G 128GB - Gray - Unlocked
  • A

    Angela B.

    Purchased on December 14, 2024

    Verified purchase

    Backmarket is great! Ordered for a gift. The only negative is that the phone was marked as excellent yet the screen had a lot a lot of scratches. Never had any issues or problems with a device purchase in the past so I was a little confused as to why this was marked as excellent.

    Reviewed in the United States on December 29, 2024

    Galaxy S21 5G 128GB - Gray - Locked Verizon
  • V

    Virginia D.

    Purchased on November 29, 2024

    Verified purchase

    I like my new to me phone, a Galaxy S2. Overall I'm pleased but the battery burns up quickly. That is my only concern and complaint. I transferred over all my info by the time I realized this so sending the phone back was not an option. Not sure if I'd take the chance and purchase another phone off Back Market for that reason.

    Reviewed in the United States on December 15, 2024

    Galaxy S21 5G 128GB - Gray - Unlocked
  • S

    Susan S.

    Purchased on May 2, 2025

    Verified purchase

    My phone was just like new. Works great and the price was reasonable. I took advantage of the visible offer. Win/win! Referred a friend too!

    Reviewed in the United States on June 1, 2025

    iPhone 14 128GB - Purple - Unlocked
  • D

    Devin S.

    Purchased on July 4, 2024

    Verified purchase

    It came in nice quality one thing that I would improve for next time would be to specify if the phones are rooted or not because it sucks to not be able to use any hands free payment other than that was very happy with the product😁

    Reviewed in the United States on July 19, 2024

    Galaxy S21+ 5G 128GB - Purple - Unlocked
  • P

    Prince R.

    Purchased on November 23, 2023

    Verified purchase

    I ordered a fair condition phone but felt almost new. It had just 2 micro dents on the frame which were hard to notice. Battery backup is good and easily lasts a whole day for medium use. A full charge gives a solid 3 hours screen on time or 2.5 days on standby

    Reviewed in the United States on December 5, 2023

    Galaxy S8 64GB - Black - Locked T-Mobile
  • D

    Daniel G.

    Purchased on April 21, 2025

    Verified purchase

    Really good price plus you really do get what you ordered. Very simple trade in transaction aswell.

    Reviewed in the United States on May 5, 2025

    Galaxy S24 Ultra 512GB - Gray - Unlocked
  • L

    Lindsey S.

    Purchased on April 11, 2025

    Verified purchase

    My order showed up quick and it was safely wrapped up in lots of bubble wrap. The item itself was in near perfect condition, it functions properly, and my 17 yo daughter is LOVES IT!

    Reviewed in the United States on April 30, 2025

    iPad 10.2 (2021) 64GB - Space Gray - (Wi-Fi)