Planet Open Box's customer reviews

I've been purchasing from Back Market for quite some time now, I've only had ONE bad experience, but I tell people about this website all the time. Most retailers that sell refurbs wont give you a 1 year warranty, or stand behind the product once its sold . I love it here lol

Control buttons are stiff and delayed also the battery does not last long.

The AirPods & case came in perfect condition! No scratches or dents and they were fully charged. The only complaint that I have , is whoever the original owner of the AirPods were still have them connected to their iCloud which means they can see the location of them …

This product was impeccable!! Came in the original box with manuals and power cord. I could not tell it was used. An amazing job of refurbishment. Could not be more impressed. This was a gift and the recipient was impressed. Many thanks for a job well done.

I lost my powerbeats pros after a stressful flight from Miami. Looked on Amazon for the prices which were outrageous for used beats so I decided to buy them from backmarket instead I am extremely happy with my purchase and will buy from this website again whenever I’m in the market for electronics.

AirPods ordered on Tuesday, delivered on Thursday. Look new, work perfectly. No surprise as this is third purchase from Back Market. Last purchase was gen 2 AirPods. Those worked great for me. Have some hearing issues, I'm 74. Use AirPods for calls, news programs, music. Gen 3 Airpods are pleasant step up, especially the fit. I have older earpods that fit in ear canal but that feels uncomfortable over 2-4 hours. Airpods are very comfortable. I purchased gen 3's to rotate with my gen 2's but gen 3's are clearly my fav now. Well worth the cost. Thank you, Steve Clements

Love back market! Product is exactly what I wanted and in GREAT condition. I would highly recommend buying apple products from here. I have bought several products from back market and will continue to do so.

Beats studio earbuds works with Apple devices just like AirPods do and they have better sound quality then AirPods! This is a no brainer people, ditch overpriced AirPods and get a pair of Beats Studio earbuds!

I did not have much hope making this purchase just because I’ve never bought electronics before. This was like the 3rd pair of AirPods I’ve bought because I’ve lost all the others and I didn’t wanna spend money on a new pair again and I didn’t even care what condition I got them in. They surpassed all my expectations. The AirPods came in the original AirPod box and are in amazing condition. I’m honestly really glad I decided not to pay 200 dollars for these again!

Good