Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

63 verified reviews

Rating details

  • Accessories

    3/5

  • Battery

    5/5

  • Lens & Camera

    3/5

  • Overall performance

    4/5

  • Appearance

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Harold L.

    Verified

    Reviewed 12/12/25, United States.

    Fast, arrived sooner than expected. Was not in excellent condition and was missing cord. Not a biggie though. Overall satisfied.

    Condition

    Excellent

    Purchased

    11/28/25

  • Suzanne M.

    Verified

    Reviewed 11/23/25, United States.

    Doesn’t matter which size of the chintzy ear buds I use, couldn’t keep any in my ears! They fall out within 10 seconds. Sorry I bought this product. Should have gone with new and improved for $150. At least I could use them. Just a waste of $100 plus shipping. Very disappointed Suzanne Morrison

    Condition

    Excellent

    Purchased

    11/10/25

  • Lionel H.

    Verified

    Reviewed 11/26/25, United States.

    These headphones are not worth the money. They sound awful, no fault of the seller. What is the fault of the seller is that I was given a set where the left earcup was disconnected from the headband. Just unscrewed. I sent them back and asked for a refund, and they seem to have repaired them instead, and are sending them back to me. I will have to send them back again, assuming they are still within the return window. I made it very clear that I wanted a refund. Pls give me one!

    Condition

    Excellent

    Purchased

    11/11/25

  • Michael T.

    Verified

    Reviewed 12/29/25, United States.

    Condition

    Excellent

    Purchased

    12/14/25

  • Kevin M.

    Verified

    Reviewed 11/26/25, United States.

    AAAA+++++

    Condition

    Excellent

    Purchased

    11/13/25

  • Kevin M.

    Verified

    Reviewed 12/21/25, United States.

    I received the entirely wrong device after extensive delays to shipping. After 2 weeks of communicating with support, the seller never responded and so I am forced to have a refund. This severely hampered my Christmas gift experience and I will seriously reconsider ordering from here again.

    Condition

    Excellent

    Purchased

    12/7/25

  • Emily G.

    Verified

    Reviewed 12/7/25, United States.

    Condition

    Excellent

    Purchased

    11/28/25

  • Balfour L.

    Verified

    Reviewed 7/15/23, United States.

    I've been purchasing from Back Market for quite some time now, I've only had ONE bad experience, but I tell people about this website all the time. Most retailers that sell refurbs wont give you a 1 year warranty, or stand behind the product once its sold . I love it here lol

    Condition

    Excellent

    Purchased

    3/16/22

  • Matthew F.

    Verified

    Reviewed 7/7/22, United States.

    This product was impeccable!! Came in the original box with manuals and power cord. I could not tell it was used. An amazing job of refurbishment. Could not be more impressed. This was a gift and the recipient was impressed. Many thanks for a job well done.

    Condition

    Excellent

    Purchased

    6/26/22

  • Dean K.

    Verified

    Reviewed 10/13/25, United States.

    Control buttons are stiff and delayed also the battery does not last long.

    Condition

    Excellent

    Purchased

    9/26/25

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