Customer reviews

Reviews

  • Carlos M.

    Verified

    Reviewed 12/24/23, United States.

    It arrived on time. It was in awesome condition. Everything works great and information was provided on how to transfer the information from phone to new phone and it worked seemingly. I am very pleased with the entire experience and I will definitely buy reconditioned over new. Satisfied Customer!!!

    Condition

    Excellent

    Purchased

    12/8/23

  • Jeremiah H.

    Verified

    Reviewed 8/13/23, United States.

    I’ve had this phone for about 2 weeks and I’m very happy with the quality! It came in great condition. There was a minor miss communication between back market and the company but called the seller and they got right on it. I’m very happy with the whole experience and planning another purchase soon.

    Condition

    Excellent

    Purchased

    8/1/23

  • Carol K.

    Verified

    Reviewed 1/26/24, United States.

    This is a great way to buy a "new" phone without the new price! Communication about the purchase and instructions sent about steps to activate were great. I even scheduled a short zoom call with a technician to ask a couple questions. I will definitely be back.

    Condition

    Excellent

    Purchased

    1/10/24

  • Kim dustine M.

    Verified

    Reviewed 1/5/25, United States.

    First time purchase and the product was Good.

    Condition

    Good

    Purchased

    12/26/24

  • Elammen B.

    Verified

    Reviewed 9/6/24, United States.

    Got exactly what I ordered/was expecting. Delivery was swift, and the device works great. No complaints of any sort.

    Condition

    Good

    Purchased

    10/7/23

  • Charles H.

    Verified

    Reviewed 8/24/23, United States.

    Bought an IPhone XR and love it. Just as described and works perfectly. Easy to swap SIM card an presto we upgraded from and old iPhone 6 to a newer iPhone XR. Very happy with our Backmarket pu

    Condition

    Excellent

    Purchased

    7/18/23

  • Chelsea H.

    Verified

    Reviewed 12/18/23, United States.

    It's in really great condition - not a scratch on it and the battery holds a charge beautifully. I'm very happy with the quality and value!

    Condition

    Excellent

    Purchased

    11/30/23

  • Amanda M.

    Verified

    Reviewed 2/8/24, United States.

    Great condition, easy set up, and exactly as advertised. The very smallest screen scratch, not even truly noticeable unless you are looking in just the right light. Will buy from here again!

    Condition

    Excellent

    Purchased

    11/29/23

  • Maher S.

    Verified

    Reviewed 8/31/23, United States.

    Worst packaging. Came in bubble wrap and that was it unlike the other phone which came in a nice cardboard box in a box for maximum protection. Phone was dirty from all sides. Had to wipe it down. Not what I expected for the price.

    Condition

    Excellent

    Purchased

    8/29/23

  • Tiffany W.

    Verified

    Reviewed 1/6/24, United States.

    I ordered a T-Mobile iPhone 11. I was shipped an iPhone that is locked to another carrier. I spent almost 2 hours on the phone with T-Mobile to find out that it will not work. This was a gift. Not a happy customer.

    Condition

    Excellent

    Purchased

    12/31/23