rePhone Technologies's customer reviews

4.4/5

21 verified reviews in the last 6 months.

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  • O

    Oscar M.

    Purchased on March 23, 2024

    4.4/5
    very true to the Excellent Condition I ordered it. I wasn't expecting this phone to be so perfect, I cannot tell it apart from a brand new one. the battery last all day, and it has no scratches at all.
    Google Pixel 8 Pro 128GB - Blue - Unlocked

    Reviewed in the United States on April 21, 2024

  • D

    David C.

    Purchased on April 1, 2024

    4.8/5
    The device was locked, yet advertised as unlocked, when I received it but customer service was able to send me the unlock code to unlock it. Thankfully I didn't try and pay to get it unlocked before I recieved help.
    Galaxy S21 5G 128GB - Purple - Unlocked

    Reviewed in the United States on April 6, 2024

  • Y

    Yahya K.

    Purchased on May 5, 2024

    4.9/5
    I am loving it! the delivery was fast enough, it could been better if the seller shipped the item one day after I got it but two days is fine too. I will be definitely shopping on back market again. (I'd appreciate a sim ejector)
    Galaxy S22 Ultra 5G 512GB - White - Unlocked

    Reviewed in the United States on May 10, 2024

  • Z

    Zacharie G.

    Purchased on April 5, 2024

    4.9/5
    the phone itself is in excellent quality. Something I wasn't aware of before purchasing is that some carriers block certain phones. There isn't anything specifically other than some IMEIs are stored in their database and some aren't. this means that I was required to swap carriers after receiving the phone. it was inconvenient but I was lucky to be able to switch. make sure to verify IMEI with seller and carrier before receiving device.
    Google Pixel 8 Pro 128GB - Black - Unlocked

    Reviewed in the United States on April 10, 2024

  • M

    Matthew M.

    Purchased on April 5, 2024

    4.8/5
    Phone came still locked to AT&T, no fault of Black Market. Luckily I was able to get it unlocked through them on my own which kept me from the long process of return and repair. Other than that it was a great experience.
    Galaxy S21 5G 128GB - Gray - Unlocked

    Reviewed in the United States on April 22, 2024

  • D

    David B.

    Purchased on April 4, 2024

    4.1/5
    The phone was nice, however it was locked on AT&T's network and would not recognize my SIM card; tried to change the network settings, but did not work. Backmarket was very helpful with tech support and then with the return of the phone for exchange.
    Galaxy S21 5G 128GB - Gray - Unlocked

    Reviewed in the United States on April 21, 2024

  • F

    Fletcher M.

    Purchased on March 28, 2024

    4.8/5
    The phone was in great condition and worked flawlessly as far as I can tell. My first time using a "flagship" phone so even though it is like 3 years old at this point, it still seems better and faster than the inexpensive phones I've always used before. Only issue is that the phone was listed as Unlocked but when I tried to use my SIM card with it it wasn't actually unlocked. And then going through the returns questionnaire was frustrating because they bury the PHONE IS LOCKED option as the reason for return in a logic tree that didn't really make sense to me. I found it a little annoying that they make you jump through some hoops to double and triple check that it is actually locked and you aren't just stupid, because the whole time they assure you that they rarely if ever send out LOCKED phones when they tell you they're sending you an UNLOCKED phone. Yet here I am, the first time I order from them, receiving a LOCKED phone. They at least make the return process pretty simple, and hopefully I'll get the same phone back or one in similarly good condition, because it did seem to function super well, despite not being ready to accept my SIM. That's the stage I'm at at least, waitin...
    Galaxy S21 5G 128GB - Gray - Unlocked

    Reviewed in the United States on April 15, 2024

  • A

    Annette D.

    Purchased on April 18, 2024

    5/5
    My first time ordering from this provider. Excellent service. The Galaxy S23 was in better than excellent service. The delivery was punctual. I will order again. A. Davis
    Galaxy S23 256GB - Black - Unlocked

    Reviewed in the United States on May 10, 2024

  • D

    Daveon F.

    Purchased on April 4, 2024

    5/5
    the phone was supposed to be good condition but in my opinion looks excellent condition I am very happy with my purchase also shout out to rephone technology's you did your thing for sure ty so much for the good deal and condition
    Galaxy S21 FE 5G 128GB - Gray - Unlocked

    Reviewed in the United States on April 16, 2024

  • J

    Jeff L.

    Purchased on April 14, 2024

    5/5
    I've used the phone for a few hours. Everything looks to be in order. Pretty much NEAR MINT or AT MINT condition. No exterior flaws and no marks on the glass.
    Galaxy S22+ 5G 128GB - White - Unlocked

    Reviewed in the United States on April 18, 2024