Sell Phone Store

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

584 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.2/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

Reviews

  • Easton M.

    Verified purchase

    Reviewed 4/14/25, United States.

    Backmarket is amazing. I have bought multiple products through you guys and all my equipment has been in very good shape, runs smooth, looks great. It always arrives on time if not earlier than expected and it's easy to reach out for customer support! I'm very happy with the purchases and plan on using backmarket again in the future 👍😊

    Google Smart Watch Pixel Watch 3 HR GPS - Black

    Condition

    Excellent

    Purchased

    3/27/25

  • Emilio E.

    Verified purchase

    Reviewed 10/13/24, United States.

    Everything is up to speed. Watch is as described, seller was great. Can’t even tell it’s a refurbished item. Looks good as new.

    Apple Watch Series 9 (2023) GPS + Cellular 45 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Purchased

    9/23/24

  • Joasim R.

    Verified purchase

    Reviewed 1/5/26, United States.

    I bought this iPad in excellent condition and it arrived like new. The screen was in perfect shape, with no scratches at all. Everything works great—it’s updated, runs fast, and the battery is in very good condition. I’m very happy with my purchase. This is the third time I’ve bought from Back Market, and I’ll definitely continue making more purchases.

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    12/21/25

  • Liam C.

    Verified purchase

    Reviewed 5/10/26, United States.

    The device showed up perfectly packaged in a box and the device itself was bubble wrapped! There was no wear/blemish marks on the case or screen of the watch it was completely scratch free with a battery health of 100%! I couldn’t be more happy with this purchase I highly recommend doing business with backmarket.

    Apple Watch Ultra 2 (2024) GPS + Cellular 49 mm - Titanium Black - No band No band

    Condition

    Excellent

    Purchased

    5/1/26

  • Jennifer A.

    Verified purchase

    Reviewed 2/10/25, United States.

    I love this refurbished Apple Watch. I am so pleased with back market. The watch is like brand new but it was a 2022 model the service the price and the product itself is excellent. This is the second item I have bought from back market and I will continue to purchase through them when I need a refurbished device again.

    Apple Watch Series SE 2 (2022) GPS + Cellular 40 mm - Aluminium Starlight - Sport band White

    Condition

    Excellent

    Purchased

    1/23/25

  • Hoi W.

    Verified purchase

    Reviewed 4/15/26, United States.

    Be aware of that Back Market is the middleman and phones are serviced and delivered by third parties. This was revealed to me only before pressing the buying confirmation button. I decided to take my chance, however. The main reason was becoz of their 30-day return policy and 1-year warranty. It did turn out great and the phone was perfect. It isn't that obvious and you have to look around the site to see the disclosure on third party providers. I cannot tell if Back Market has a robust supervision program as I've seen negative experiences, but I did receive a good used phone.

    iPhone SE (2022) 64GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    3/19/26

  • Bonnie T.

    Verified purchase

    Reviewed 4/13/26, United States.

    I could not transfer info from my old phone to the iPhone SE (2022). The big problem is that I cannot reach anyone at Back Market to help me. The options given on the help pages do not cover my issue and the telephone help line does not work. I need a human to talk me through the process.

    iPhone SE (2022) 64GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    4/1/26

  • J R.

    Verified purchase

    Reviewed 4/8/26, United States.

    The device works and IMEI number was clear but Apple did notify me upon start up that the screen was replaced with a non-genuine product and was not functioning as expected. This was not noted in the sale description of the product before purchasing.

    iPhone 16 Pro Max 256GB - Natural Titanium - Locked T-Mobile

    Condition

    Fair

    Purchased

    3/25/26

  • Joe D.

    Verified purchase

    Reviewed 5/1/26, United States.

    Well I found your website on Google and I have to admit I was nervous because I have never purchased anything on the Internet. Everything went smooth except my device wasn't in stock and I almost panicked but to my surprise you were honest and told me and to top it off you went over and beyond and gave me an upgrade from good condition to excellent condition. I'm very happy with my device and I'm even more happier that I took a chance and ordered from your company, I will recommend your business to any and everyone looking for a phone. Thank you very much!!!!

    Motorola Moto G Power (2022) 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/27/26

  • Doug W.

    Verified purchase

    Reviewed 7/7/25, United States.

    New (used) phone was in great condition and works perfectly. Price was great, ordering easy, and delivery fast. This is the 2nd phone we have bought through Back Market, and have been pleased with both.

    iPhone SE (2022) 64GB - Red - Locked T-Mobile

    Condition

    Good

    Purchased

    6/21/25

79 products