1,005 verified reviews in the last 10 years.
Alexander B.
Purchased on November 16, 2024
Verified purchaseI LOVE my MacBook Pro even more than I expected, and for the negligible blemishes it has I’d gladly choose Poor or Good all over again. I was up and running within minutes, the vendor did a great job of leaving everything at a good setup point too. Thank you Back Market!
Condition
Fair
Reviewed in the United States on November 22, 2024
George M.
Purchased on June 12, 2024
Verified purchaseOriginally received a MacBook Air M1 2020 in Fair condition. Screen had the “stage light issue” so I sent it back. Got a replacement that looks literally nearly perfect and has an 88% battery health. I’m impressed! Backmarket was very helpful through all of this as well.
Reviewed in the United States on June 29, 2024
Oktay B.
Purchased on February 24, 2025
Verified purchaseI am very happy with my MacBook Pro (2020) 13-inch - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 512GB... Shipped in a secured box and came in great shape... I couldn't be happier and thank you Back Market... I highly recommend!
Reviewed in the United States on March 9, 2025
Robert A.
Purchased on July 15, 2025
Verified purchaseThe Mac is in really good condition ( externally ). It came with a hard shell case & key board protector ( nice touch ). Unit itself provides the efficiency I need. Overall, another well placed order from Backmarket.
Reviewed in the United States on July 29, 2025
Austin D.
Purchased on August 16, 2024
Verified purchaseI had my doubts and thoughts of using black market but when I found some of the reviews from simply Mac I was scared because I only read the bad reviews.even though I chose for my product to come in excellent there were a scratch or two on the laptop I can live with it it looks stunning thank you so much simply Mac for allowing me to receive a case with my laptop.also hope you excel to the top and never decrease thank you so much! Hashtag proud customer!!!!☺️
Condition
Excellent
Reviewed in the United States on August 21, 2024
Anthony M.
Purchased on June 19, 2025
Verified purchaseExcellent product. Great price, so far everything works great, for a 3 year product and for being refurbished. I bought a refurbished iPad 5 in 2018 still going strong. Recommend seller.
Condition
Fair
Reviewed in the United States on June 29, 2025
Eugene B.
Purchased on August 6, 2024
Verified purchaseI’ve ordered from Backmarket before and while can say it wasn’t a perfect experience I got what I paid for at the time. It was a MacBook Pro 2017 and was ordered in 2021. It was listed as fair but shipped to me looking brand new. But right after a year the logic board went out. I was hesitant to do it again but I decided to give it another go. This time I chose a MacBook Pro M1 Pro. It was listed as excellent. I needed it quickly so I paid for next day shipping. I ordered it Tuesday afternoon it came Friday evening. I guess that’s how 48hrs works in shipping. When it arrived it was packed very well. I thought I received the wrong one at first. It was black. Then I noticed it was in a protective case. I thought, ‘oh wow a free case’. Then I said wait let’s see if it’s covering something up. I took off the case to find a near perfect machine. There was one fine hairline scratch on the top of the MacBook. Other than that it was perfect. The keyboard even had this super soft keyboard protector. It’s not great for late night when you want to use the backlit keyboard but it’s still a great keyboard protector. It also came with an older Mac charger and a MagSafe wire. Luckily I had 96w A...
Condition
Excellent
Reviewed in the United States on August 19, 2024
Tom S.
Purchased on August 20, 2023
Verified purchaseThe MacBook Pro (2021) 16.2-inch was delivered on time and as described.The unit came with a protective case & keyboard skin which I was pleasantly surprised about. I was glad to see that the screen is in excellent condition with no issues. The one item that gave me a concern was when opening the delivery box, I noticed that while the computer was very well protected, the power supply was apparently packed loose, and wedged in the corner of the box with the USB-C cord plugged in and bent over. I was relieved to find that supply & cord appear to be working fine. I would have told the refurbisher privately about this quality control issue if I could.
Condition
Excellent
Reviewed in the United States on September 20, 2023
Daniel J.
Purchased on April 28, 2025
Verified purchaseI'm extremely pleased with this macbook air; it's a great machine, and it was delivered fast in very secure packaging. Excellent all around.
Reviewed in the United States on May 15, 2025
Francisco G.
Purchased on December 3, 2024
Verified purchaseMacBook was delivered in a very secure box with a lot of packing support, also included a computer cover and keyboard cover, and multiple chargers. love it! It works really fast and really well, like new! I'll definitely be buying form Back Market again.
Condition
Excellent
Reviewed in the United States on December 22, 2024