Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

103 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

Reviews

  • Paul M.

    Verified purchase

    Reviewed 11/13/24, United States.

    I was worried at first that it got lost cause tracking wouldn't post but patience paid off, it was worth the wait, my first computer I have ever bought, and will be looking for other devices from back market. Thank you, customer service is out of this world, amazing. I want to thank Carolina personally she did a great job and was very committed to making sure everything went smooth, and correct. Thank you

    Condition

    Excellent

    Purchased

    11/6/24

  • Russell R.

    Verified purchase

    Reviewed 1/19/24, United States.

    Product was listed as a Surface Pro keyboard - so I figured they're all the same. Unfortunately the keyboard was physically incompatible with my Pro-8 connections. As a new Surface users I was not aware of the difference between models. However, the seller was quick to offer a refund (no replacement was available). I shiped it back and got a refund in short order. No hassle. Wish all my purchases were this simple.

    Condition

    Excellent

    Purchased

    12/25/23

  • Amillio D.

    Verified purchase

    Reviewed 3/20/24, United States.

    it’s a really good mic, jus recently broke the talking piece tho!

    Condition

    Excellent

    Purchased

    4/26/22

  • Andrew S.

    Verified purchase

    Reviewed 10/6/22, United States.

    The Laptop is great. Only disappointment being, the pictures shows a matte black version and what I got was silver. At the end of the day, not a big deal. Would be lying if I wasnt looking forward to a darker device.

    Condition

    Good

    Purchased

    9/1/22

  • Jay M.

    Verified purchase

    Reviewed 12/5/23, United States.

    knife was a lower quality model, the international model, instead of the professional model.

    Condition

    Excellent

    Purchased

    11/11/23

  • Rachel S.

    Verified purchase

    Reviewed 11/7/20, United States.

    Ok, love the phone. Technical issues with VZW to receive SMS and MMS messages though. You have to request VZW to make this a CDMA-Less phone. A pain, but as soon as you get a rep that listens, it's golden. Great phone and great speed with the shipping. Can't beat having a warranty on a refurbished item. Will be going business again.

    Condition

    Excellent

    Purchased

    10/24/20

  • Louis L.

    Verified purchase

    Reviewed 1/15/22, United States.

    Delivery great. Phone was in perfect condition. Everything exceeded my expectations. The moto z4 are not compatible with signa hearing aids. They will not pair. Therefore I had to return them which was a painless process.

    Condition

    Excellent

    Purchased

    1/5/22

  • Luke P.

    Verified purchase

    Reviewed 9/12/21, United States.

    No complaints at all! Other than the packaging lacking official logos you wouldn't be able to tell that it wasn't a new phone. I've had the phone for a couple of months now and have had no issues at all.

    Condition

    Good

    Purchased

    7/28/21

  • Bex T.

    Verified purchase

    Reviewed 8/20/21, United States.

    Arrived quicker than expected and has worked perfectly for my dad who broke his Pixel 3 and didn't want to learn a new phone. Charges perfectly, battery is comparable to new. Would purchase from this seller again.

    Condition

    Fair

    Purchased

    7/14/21

  • Simon R.

    Verified purchase

    Reviewed 8/1/21, United States.

    Super impressed with the phone, fast shipping and quality customer service. My Pixel 4XL looks and behaves as if it was brand new, at a fraction of the price, and was packaged well with a power adapter. After having such a great experience on Back Market, I don't think I'll ever buy another brand new mobile phone! Highly recommended!

    Condition

    Good

    Purchased

    7/15/21

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