Softnetworks LLC

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

245 verified reviews

Rating details

  • Accessories

    4.1/5

  • Battery

    2.9/5

  • Lens & Camera

    3.3/5

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Khadija J.

    Verified

    Reviewed 2/4/26, United States.

    I absolutely love my dell! It runs very smoothly and it was in excellent condition! For those who are interested in getting this computer and feel like there’s not enough storage, fear or not! I separately purchased an additional 8 GB of RAM and installed it myself. Very easy and customizable. Lastly, if you like to play games like the Sims, this laptop runs it very well. I bought it specifically for this purpose and I’m very happy with my results.

    Dell Latitude 5400 14-inch (2019) - Core I5-8365U - 8 GB - SSD 256 GB

    Condition

    Good

    Purchased

    1/21/26

  • Ron D.

    Verified

    Reviewed 3/14/26, United States.

    Arrived in perfect condition and very fast! It was packaged very well for shipping! I am very happy with the product and the delivery service!

    MacBook Pro (2022) 13-inch - Apple M2 8-core and 10-core GPU - 24GB RAM - SSD 1000GB

    Condition

    Excellent

    Purchased

    3/11/26

  • Xenavia T.

    Verified

    Reviewed 3/9/26, United States.

    I ordered my MacBook a few days ago and it arrived fast. I’m starting nursing school and needed a computer but didn’t want to pay Apples prices. So far everything is working well and the computer looks BRAND NEW! I’m excited.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 128GB

    Condition

    Excellent

    Purchased

    3/6/26

  • Paul A.

    Verified

    Reviewed 12/22/25, United States.

    I received the phone in short order in just a couple of days. The laptop was adequately protected to survive the shipping exposure to any potential rough handling. The computer performs as good as a new computer at a very reasonable price to me. I am very pleased with this laptop.

    Hp EliteBook 840 G7 14-inch (2020) - Core i5-10310U - 8 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    12/8/25

  • Kelly R.

    Verified

    Reviewed 5/21/25, United States.

    The iMac is great, but it was sent with a non-Apple keyboard that didn't work as well as a. non-Apple mouse that wouldn't connect. Thankfully, I have an apple keyboard and a mighty mouse that I was able to connect to the new iMac and get it up and running. Overall positive experience, but Apple products should be accompanied by Apple, peripherals and accessories, and not aftermarket stuff.

    iMac 27-inch Retina (Early 2019) Core i5 3.0GHz - SSD 512 GB - 32GB

    Condition

    Good

    Purchased

    5/5/25

  • James P.

    Verified

    Reviewed 12/4/25, United States.

    Well packed for shipment, the 2017 27" iMac was as advertised (excellent condition) and was up in minutes.

    iMac 27-inch Retina (Mid-2017) Core i5 3.8GHz - SSD 1000 GB - 16GB

    Condition

    Excellent

    Purchased

    11/14/25

  • Stuart R.

    Verified

    Reviewed 11/18/25, United States.

    The computer overrall works well. Theres 2 issues. For reference I have another 2019 27in Imac Im comparing this to. First, the webcam isnt the clearest. I make loom videos all day, so this is a big issue to me. Not the biggest deal because Ill just buy a webcam. Second, the start up on this is obesely slow! It takes forever to get past the log in screen. When your at the desktop, it take a few minutes for everything to load. It takes forever for safia to actually be useable and connect to websites. I compared it to my 27in i5 and the i5 blows this out of the water when it comes to start up. After start up there arent any issues. I dont have time to send this away for repair. So i guess im stuck with it as is.

    iMac 27-inch Retina (Early 2019) Core i9 3.6GHz - SSD 32 GB + HDD 2 TB - 32GB

    Condition

    Excellent

    Purchased

    11/12/25

  • Marissa N.

    Verified

    Reviewed 7/11/24, United States.

    This is my first time using back market and because of this order i’m definitely going to be using this again. I bought this for my 12.9 inch M2 Apple Air and it works perfectly!

    iPad Magic Keyboard (iPad not included) 12.9" (2021) - White - QWERTY - English (US)

    Condition

    Excellent

    Purchased

    6/30/24

  • Brent W.

    Verified

    Reviewed 11/30/25, United States.

    Seems to be working great but there’s a huge scrape/set of scrapes on the back of the stand. I don’t know if that means it’s not in “excellent” condition. Maybe this warrants some account credit. I also didn’t get a choice on the color of the mouse and keyboard, even though the box showed options.

    iMac 21.5-inch Retina (Early 2019) Core i5 3GHz - SSD 512 GB + HDD 2 TB - 24GB

    Condition

    Excellent

    Purchased

    11/15/25

  • Pat M.

    Verified

    Reviewed 12/8/25, United States.

    The laptop is working great, the shipping was fast , the laptop arrived 3 days after I ordered it and it arrived well packaged and in good condition.

    Lenovo ThinkPad T14 G1 14-inch (2022) - Core i5-10310U - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    11/28/25

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