Customer reviews

745 verified reviews in the last 10 years.

Filter by stars

  • C

    Cathryn S.

    Purchased on June 8, 2020

    Verified purchase

    Love this computer so much and my experience with Backmarket thus far has been great. I chose a Fair because I was needing to spend as little as possible and the computer was next to perfect (not sure if that's BackMarket or the individual seller's decision). I also purchased an iphone11 and that was great too. Thanks.

    Item

    MacBook Air 13.3-inch (2015) - Core i5 - 8GB - SSD 256 GB

    Condition

    Fair

    Reviewed in the United States on April 23, 2024

  • L

    Logan D.

    Purchased on January 13, 2022

    Verified purchase

    Another super-satisfying purchase from BackMarket and their excellent pool of refurbishment partners. Don't hesitate to buy from these folks. Items' condition is consistently under-described: "fair" items tend closer to good and "good" items tend closer to excellent. Highly recomended!

    Item

    MacBook Air 13.3-inch (2015) - Core i5 - 8GB - SSD 256 GB

    Condition

    Fair

    Reviewed in the United States on July 21, 2023

  • L

    Larry C.

    Purchased on March 29, 2022

    Verified purchase

    I'm very pleased with my refurbished MacBook Air 13.3 inch (2015). I've been on a Windows computer from the git go, but thought I would give Mac a go, just to see the difference. It doesn't have a scratch on it, and runs like a charm.

    Item

    MacBook Air 13.3-inch (2015) - Core i5 - 8GB - SSD 128GB

    Condition

    Fair

    Reviewed in the United States on April 8, 2022

  • C

    Caitie Y.

    Purchased on February 5, 2020

    Verified purchase

    I’m so thrilled with my purchase; I’ve always preferred to buy refurbished and back market makes that easy, but even more so, they make it worth it!

    Item

    MacBook Air 13-inch (2015) - Core i5 - 8GB - SSD 256GB

    Condition

    Fair

    Reviewed in the United States on February 27, 2023

  • L

    Leo B.

    Purchased on December 14, 2021

    Verified purchase

    We just opened it yesterday and I played with it for a few. Runs very smooth and quick. There a couple of minor scratches but that is expected with it being refurbished. Definitely recommend this company.

    Item

    MacBook Air 13.3-inch (2015) - Core i5 - 8GB - SSD 128 GB

    Condition

    Fair

    Reviewed in the United States on December 27, 2021

  • E

    Emanuel D.

    Purchased on November 10, 2021

    Verified purchase

    this was my first time buying from this website, I came here after reviewing the apple website and their refurbished products for sale but they quickly sold out. I came across back market and I was a little effy at first but I tried it out. I'm so glad I did because the Macbook I receive has been great so far! I ordered a fair condition and the condition it came in is EXCELLENT to me! I don't consider it fair at all! :) Thanks back market!

    Item

    MacBook Pro Retina 13.3-inch (2017) - Core i5 - 8GB - SSD 256GB

    Condition

    Fair

    Reviewed in the United States on November 14, 2021

  • C

    Claudia K.

    Purchased on November 7, 2021

    Verified purchase

    Had battery issues at first. Sent back and it was replaced with a different one. The replacement one I got was one of the best investments ever made. Hard to believe I got it for the price and the quality was also very good!

    Item

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 256GB

    Condition

    Fair

    Reviewed in the United States on April 21, 2023

  • S

    Sara L.

    Purchased on February 2, 2022

    Verified purchase

    Wonderful! This tablet is filling exactly the work assistant role I ordered it for. No damage inside or out. Even better, when there was a shipping problem with it (because of widespread bad weather in the US) customer service and the refurbisher were extremely responsive and got it back on track and delivered to me quickly. Good stuff all around.

    Item

    iPad 9.7-inches (2017) 5th gen 128 GB - Wi-Fi - Silver

    Condition

    Fair

    Reviewed in the United States on February 17, 2022

  • J

    Jessica T.

    Purchased on December 14, 2021

    Verified purchase

    For a product labeled as "Fair" condition, the iPad looked and worked great! There were minor scratches on the screen but easily taken care of with a screen protector. This is my second purchase from this site and it s been an amazing experience throughout, thanks!

    Item

    iPad 9.7-inches (2017) 5th gen 32 GB - Wi-Fi - Silver

    Condition

    Fair

    Reviewed in the United States on February 8, 2022

  • A

    Andrew B.

    Purchased on November 8, 2021

    Verified purchase

    I was sceptical that a Mac Mini from 10 years ago could be in half-decent shape, but this computer looks almost as good as it likely did new. Impressed with the quality of the product and the shipping materials/packaging -- the computer was beyond safe in transit from what I could tell.

    Item

    Mac mini (2011) Core i5 2.3 GHz - HDD 500 GB - 4GB

    Condition

    Fair

    Reviewed in the United States on January 31, 2022