The Mac Merchant

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,060 verified reviews

Rating details

  • Accessories

    4.8/5

  • Appearance

    4.6/5

  • Battery

    4.8/5

  • Lens & Camera

    4.9/5

  • Overall performance

    4.4/5

  • Packaging

    4.7/5

  • Shipping

    4.6/5

Reviews

  • Khadija P.

    Verified purchase

    Reviewed 5/10/26, United States.

    I waited patiently. So many scammers are out and about. I remain unfearful! I always get my phones from Back Market. I don’t go any other place. My new phone works and looks great. I only get iPhones. I have heard of all the problems androids are having. I had one. That doesn’t mean that they are all bad. The service that I get here is the best that I have had in years. They want satisfied customers. I simply love my new phone! Thanks guys!

    Condition

    Excellent

    Purchased

    4/30/26

  • Francis E.

    Verified purchase

    Reviewed 10/24/26, United States.

    It’s nice and it’s suit my iPhone 14 Pro max

    Condition

    Excellent

    Purchased

    10/14/26

  • Nathan B.

    Verified purchase

    Reviewed 11/3/26, United States.

    Arrived quickly and in “good” condition, as it was labeled. A few minor scratches but nothing that is really noticeable. It functions just fine, and the battery health was in good condition.

    Condition

    Excellent

    Purchased

    10/20/26

  • Roger V.

    Verified purchase

    Reviewed 7/25/26, United States.

    Very good. Phone arrived 3 days after ordering Had to take it to phone carrier and have the ISim downloaded to the phone And it has worked perfect ever since I will use Back Market when I need another phone

    Condition

    Excellent

    Purchased

    7/16/26

  • James N.

    Verified purchase

    Reviewed 9/16/26, United States.

    After Fed Ex tired to deliver the phone while I was away Labor day week, they are returning the phone to you. I tried to change the delivery address on their website and evidently it was not heeded. I still want the phone. Please advise. jimnelsen@gmail.com

    Condition

    Excellent

    Purchased

    8/31/26

  • Kathryn paige B.

    Verified purchase

    Reviewed 1/8/26, United States.

    Has gone very well. I have ordered from you in the past and have always gotten excellent phones and the process is simple - thanks again!

    Condition

    Excellent

    Purchased

    12/31/25

  • Christopher H.

    Verified purchase

    Reviewed 8/20/26, United States.

    all was well. had to return the first one we bought (from a different seller) because the c ports were bad, but that process was fairly painless and this one seems to be good to go - seller was great.

    Condition

    Excellent

    Purchased

    8/9/26

  • Joan W.

    Verified purchase

    Reviewed 6/21/26, United States.

    The case arrived in good shape and fits perfectly, including the screen protector. The price was great. I love that it’s recycled plastic. It arrived the day after the new phone arrived. Highly recommend.

    Condition

    Excellent

    Purchased

    6/9/26

  • Lauren G.

    Verified purchase

    Reviewed 12/2/25, United States.

    A loose fit for the 12 inch, but leaves room for some other small things like a pad of paper or my small adapter.

    Condition

    Excellent

    Purchased

    11/17/25

  • John C.

    Verified purchase

    Reviewed 8/25/25, United States.

    There was no indication on the website that showed the battery heath. I was very disappointed to find that it has only 80% capacity. I like the phone itself. It's the phone that I wanted and they are not easy to find in excellent condition. I will now have to consider purchasing a new battery in the near future. I was saving over $200 buy not buying the new iphone 16E. Now I will have to spend $80 on a new battery from apple.

    Condition

    Excellent

    Purchased

    8/11/25

46 products

Legal address

Vertical Passage LLC824 Yale AveTerrace Park 45174United States

Seller's country of origin

United States