The Mac Merchant

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

782 verified reviews

Rating details

  • Accessories

    4.8/5

  • Battery

    4.8/5

  • Lens & Camera

    4.9/5

  • Overall performance

    4.4/5

  • Appearance

    4.6/5

  • Packaging

    4.7/5

  • Shipping

    4.6/5

Reviews

  • Kathryn paige B.

    Verified

    Reviewed 1/8/26, United States.

    Has gone very well. I have ordered from you in the past and have always gotten excellent phones and the process is simple - thanks again!

    Back Market Case iPhone 13 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    12/31/25

  • Lauren G.

    Verified

    Reviewed 12/2/25, United States.

    A loose fit for the 12 inch, but leaves room for some other small things like a pad of paper or my small adapter.

    Back Market Sleeve 12/13/14-inch - Soft Polyester Fleece / 100% Recycled Nylon - Black

    Condition

    Excellent

    Purchased

    11/17/25

  • Sonia J.

    Verified

    Reviewed 8/11/25, United States.

    Device is as advertised and have not had any issues. I was apprehensive about ordering a refurbished phone but so far I'm glad I did. Will definitely consider ordering refurbished phone from this website before purchasing a new one.

    Back Market Case SE 2020/2022 and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    7/24/25

  • Bruce R.

    Verified

    Reviewed 10/6/25, United States.

    Shipped separately from the phone. The package was maybe a day or behind the phone. They were easy to set up. This company is an excellent alternative to the "sing up and get free" model. I could not participate in that anymore. So do your self a favor check out Back Market. As long as they out there this where I'll be shopping.

    Back Market Case iPhone 13 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    9/20/25

  • Agatha P.

    Verified

    Reviewed 6/29/24, United States.

    The arrival was sooner than was expected and am grateful for that in my postal box. Reside in a 12 story, 242 unit building where theft is prevalent. Here’s to an already successful relationship over the years. I check this app first for all my electronic needs. Not disappointed.

    Back Market Case iPhone 7/8/SE 2020/2022 and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    6/26/24

  • Janice H.

    Verified

    Reviewed 2/26/26, United States.

    I used this case immediately but didn’t think it protected the camera lenses very well. I’m now using an Otterbox that provides very good protection. The price and quality are right on the Back Market case. Recommended.

    Back Market Case iPhone 16 Pro and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    2/10/26

  • Jean sadraque J.

    Verified

    Reviewed 2/25/26, United States.

    It was mismatched to my phone, I’ll return it today.

    Back Market Case iPhone 16 Pro and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    2/13/26

  • Andrew M.

    Verified

    Reviewed 12/4/25, United States.

    It’s generally good, but its battery life is at 76% only. I expected the refurbishment to have taken care of the battery health as well.

    Back Market Case iPhone 12 mini and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    11/16/25

  • Peter H.

    Verified

    Reviewed 12/1/25, United States.

    The case for my refurbished iphone 13 mini was delivered a day after the phone itself. The protective sheet attached easily to the phone, and the case fit perfectly. The case is durable.

    Back Market Case iPhone 13 mini and protective screen - GRS 4.0 Recycled plastic - Transparent

    Condition

    Excellent

    Purchased

    11/21/25

  • Angela P.

    Verified

    Reviewed 8/17/25, United States.

    I purchased this phone for my daughter and it works flawlessly so glad I gave backmarket a chance...and saved a lot of money in doing so! I will purchase mine and my husband next phone from them as well..very pleased with this purchase

    Back Market Case iPhone 14 Pro and protective screen - 100% Biodegradable - Black Wave

    Condition

    Excellent

    Purchased

    8/1/25

41 products