The Mac Merchant's customer reviews

The phone arrived on time & in pretty perfect condition - 2 weeks in & no issues whatsoever! I was really needing to upgrade my camera & this quality is a big step up for me, even with replacement parts. Even the battery life will last me all day on a busy day, 10/10 would purchase again!

It’s just what i needed and so glad it was offered when I ordered the macbook because my last macbook was destroyed by moisture condensation after owning it for only six months. The sleeve helps me protect my current macbook from getting damaged by condensation moisture living here near the Pacific coast there is much more moisture in the air!

The customer service was great however the actual quality of the case and screen protector aren’t. The case seems to be melting on my phone and the screen protector scratches and cracks easily. I would recommend getting a screen protector and case elsewhere, but I would buy from here again

The arrival was sooner than was expected and am grateful for that in my postal box. Reside in a 12 story, 242 unit building where theft is prevalent. Here’s to an already successful relationship over the years. I check this app first for all my electronic needs. Not disappointed.

The protective case is of value, but would be much better if it had more cushioning. Should prevent any damage to phone if phone is dropped onto concrete from 5 feet impacting in any orientation. I had one from case-Mate that did just that for my iPhone 7.

It takes some learning to have a new model, but I like my new I Phone. I had to involve my carrier (Consumer Cellular) but with a little help set up ws e4asy and all my old data is now on my new phone. Great Value!

Back market is the best so far, you guys are awesome keep it up I have shared my experience with your service and products with my colleagues and friends, thank you 😊😊😊😊

Had no problem with the company,the phone is not refurbished correctly

The XR phone I ordered looks and works like brand new. Has a great battery life as well. The Protective case and Screen protector were also excellent. My only reason for not giving an awesome rating was in what could have been partially my misunderstanding. After picking the phone and adding on the screen protector and case I was asked about shipping. I picked rush 2-3 day shipping which cost an additional $30.00 because I was needing it quickly. Well evidently the rush shipping only applied to the screen protector and case because it arrived in 3 days. However the phone took an additional 2 to 3 days to arrive. As stated I thought the rush shipping was for all 3 items. I should have read thru everything a second time to verify before paying the extra $30.00 to get the screen protector and case 3 days before the phone arrived. Overall I am very happy with everything I purchased and will buy from Back Market again.