TurtleScreen

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

266 verified reviews

Rating details

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Shipping

    4.5/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.6/5

Reviews

  • Dustin H.

    Verified purchase

    Reviewed 4/27/26, United States.

    It came quickly in great condition. Love it! After striking out with two other companies and three weeks of back and forth I finally tried Backmarket. If your undecided on refurbished, this is the company to go with. Even the big brand company everyone uses tried to pass on their junk to me. GALAXY S23 plus!

    Galaxy S23+ 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/8/26

  • Laura D.

    Verified purchase

    Reviewed 2/15/26, United States.

    I’m so happy with this device! I needed an upgrade but couldn’t afford to go brand new. This was the best decision I’ve made. I cut back on my cellular phone service expenses and went with a prepaid carrier so I can’t get a “free” phone anymore. I’m so glad I found this site and I will be purchasing from them again in the future. The phone looks flawless and brand new. You would never know it was a refurbished phone.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/1/26

  • Karla S.

    Verified purchase

    Reviewed 8/4/25, United States.

    Finally made the switch from an iPhone X to an iPhone 15 and I’m so happy I chose to buy refurbished. My phone arrived in no time at all and works perfectly. I definitely recommend Back Market for all of your tech needs!

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/20/25

  • Diquail S.

    Verified purchase

    Reviewed 7/27/26, United States.

    Setup was super simple. Switching from android after 2-3 years was seamless also. It was shipped at 85% battery capacity, and shortly after setup it dropped to 84. Not bad, but definitely something to note

    iPhone 14 Plus 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    7/17/26

  • Riffqa C.

    Verified purchase

    Reviewed 6/26/25, United States.

    The phone was in excellent condition, everything went smooth and fast. I've ordered phones from here before and never had an issue, they do a great job inspecting them. The prices are great, I always tell people about this website when they want to order refurbished tech! Thanks!

    Galaxy S24 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    5/26/25

  • Nikki C.

    Verified purchase

    Reviewed 1/26/26, United States.

    I wasn’t sure about the app in general because the prices looked too good to be true even with it being refurbished. I didn’t want to risk it so I chose the excellent and the phone came in no scratches no defects. The phone itself looks brand new as if I went to apple and bought it I am very happy about my purchase. Customer service through chat was always there to help and answer questions within a one day span. My only issue was I needed the phone as soon as possible so I got the expedited shipping. Yet it wasn’t really on here it was due to third party sellers they choose to buy phones from. FedEx for almost two weeks had my estimated delivery changed every day. So I did receive the phone pretty late. However, Customer Chat was there for me every step and I received a refund for my extra fee for expedited shipping.

    iPhone 13 Pro 128GB - Alpine Green - Unlocked

    Condition

    Excellent

    Purchased

    1/12/26

  • Rikelle T.

    Verified purchase

    Reviewed 7/16/25, United States.

    I love it! Its exactly what I wanted and the color is stunning. I haven't had any issues, hopefully I won't have any because I love this phone. The camera is wonderful! Overall super happy

    Google Pixel 9 Pro XL 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    6/30/25

  • Lauren L.

    Verified purchase

    Reviewed 1/7/25, United States.

    My phone looks and functions great! So glad I chose to go the back market route instead of dealing with my phone carrier. The only negative I experienced was that I payed for two day shipping and got it three days later than the two day promised window. I did order right around Christmas though, so I understand that things could’ve gotten backed up. Still, I definitely recommend both back market and the shop that did the refurbishment.

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/20/24

  • Salem H.

    Verified purchase

    Reviewed 4/12/26, United States.

    I dont like it for personal preference. the autocorrect does not work and I had a google pixel previously, I just liked the pixel better. still fairly new to samsung so right now I just dont like the way things look like the calender app, the emojis, the phone is more blue than purple etc. Just things I'll have to get used to! but the phone works great and I love back market!

    Galaxy S24 256GB - Purple - Unlocked

    Condition

    Good

    Purchased

    3/29/26

  • Tom D.

    Verified purchase

    Reviewed 6/16/26, United States.

    Device is great, arrived on time - just didn't get the mailer back before I had to send back old one in my own packaging. Not a big deal, but never received an answer about it after 2 emails, and just sent it. No big deal, but not perfect either.

    iPhone 15 Pro 128GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    5/30/26

32 products