TurtleScreen's customer reviews

139 verified reviews in the last 24 months.

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  • R

    Riffqa C.

    Purchased on May 26, 2025

    Verified purchase

    The phone was in excellent condition, everything went smooth and fast. I've ordered phones from here before and never had an issue, they do a great job inspecting them. The prices are great, I always tell people about this website when they want to order refurbished tech! Thanks!

    Item

    Galaxy S24 128GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on June 26, 2025

  • L

    Lauren L.

    Purchased on December 20, 2024

    Verified purchase

    My phone looks and functions great! So glad I chose to go the back market route instead of dealing with my phone carrier. The only negative I experienced was that I payed for two day shipping and got it three days later than the two day promised window. I did order right around Christmas though, so I understand that things could’ve gotten backed up. Still, I definitely recommend both back market and the shop that did the refurbishment.

    Item

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 7, 2025

  • C

    Carolyn H.

    Purchased on June 10, 2025

    Verified purchase

    I was skeptical prior to my purchase of the iPhone 13 Pro Max, but I eventually took the plunge and I have no regrets. I purchased one in excellent condition and I must say the phone looks and operate like it’s new and accepts 100% charge. The phone works great. I must also mention that the purchase process was seamless. Thank you BackMarket.

    Item

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Reviewed in the United States on June 29, 2025

  • R

    Roylene M.

    Purchased on March 7, 2025

    Verified purchase

    I got the iPhone 13 for my daughter and I’m very pleased with the prompt service of Back Market. I must say it’s my first purchase and I was a bit skeptical but BM have not failed to delivered. The phone in good quality and fast delivery

    Item

    iPhone 13 128GB - Green - Unlocked

    Condition

    Fair

    Reviewed in the United States on March 10, 2025

  • E

    Emma P.

    Purchased on July 10, 2025

    Verified purchase

    Great phone. I got it with the plans of keeping it until updates are over (2032) and I dont forsee having any issues with it. My last Samsung from Backmarket lasted 2 years after updates were no longer supported. The camera is great, great storage for photos. An upgrade to night time photos compared to the Galaxy Note 10. If the color of the phone is important to you, you should know the color is not as vibrant as it is in the photos. Very pale green, but that is not a problem if you're just putting a case over it. As for the specs and functionality of the phone, it is very good quality. Very long battery, great OLED display. Quick and snappy.

    Item

    Galaxy S25+ 256GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in the United States on July 20, 2025

  • R

    Richard B.

    Purchased on May 10, 2025

    Verified purchase

    Outside of a few, tiny scratches on the upper right corner of the phone body (not the screen), the phone is beautiful, nearly perfect and I couldn't be happier with my purchase. The extra memory helps, the 5x zoom is super cool and even the temperature sensor works. I love my new phone!

    Item

    Google Pixel 8 Pro 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 18, 2025

  • E

    Erick V.

    Purchased on May 9, 2025

    Verified purchase

    Phone came in solid, no issues or damages to it as specified in the quality type. Phone has some battery issues, but I think that is purely from the Android update a forum found. Other than that, great phone and price!

    Item

    Google Pixel 9 Pro XL 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 29, 2025

  • R

    Reiscia M.

    Purchased on February 6, 2025

    Verified purchase

    I am blown away by how phenomenal my experience has been with Back Market. I received my new phone in about 2 days, in perfect condition and it functions exactly as needed. I wanted to upgrade my previous Note20 Ultra but remembered that Samsung no longer releases models that support SD cards, so I opted for the same phone with larger internal storage capacity since I have apps that store a lot of data. I am extremely happy with my new phone, and I didn't have to sacrifice my SD card.

    Item

    Galaxy Note20 Ultra 5G 512GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 16, 2025

  • S

    Shari G.

    Purchased on June 27, 2025

    Verified purchase

    I ordered a pink iPhone 13 but I was sent a white one. My daughter was a little disappointed on the color but she was happy to have the phone.

    Item

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Excellent

    Reviewed in the United States on July 13, 2025

  • A

    Alan L.

    Purchased on March 6, 2025

    Verified purchase

    Phone was for my wife. Was actually delivered a day early. Phone arrived in excellent shape, cloned her old iphone and got a SIMM electronically. She was up and running in under an hour. Great experience!

    Item

    iPhone 13 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 16, 2025