TurtleScreen's customer reviews

My phone looks and functions great! So glad I chose to go the back market route instead of dealing with my phone carrier. The only negative I experienced was that I payed for two day shipping and got it three days later than the two day promised window. I did order right around Christmas though, so I understand that things could’ve gotten backed up. Still, I definitely recommend both back market and the shop that did the refurbishment.

I was skeptical prior to my purchase of the iPhone 13 Pro Max, but I eventually took the plunge and I have no regrets. I purchased one in excellent condition and I must say the phone looks and operate like it’s new and accepts 100% charge. The phone works great. I must also mention that the purchase process was seamless. Thank you BackMarket.

I got the iPhone 13 for my daughter and I’m very pleased with the prompt service of Back Market. I must say it’s my first purchase and I was a bit skeptical but BM have not failed to delivered. The phone in good quality and fast delivery

Great phone. I got it with the plans of keeping it until updates are over (2032) and I dont forsee having any issues with it. My last Samsung from Backmarket lasted 2 years after updates were no longer supported. The camera is great, great storage for photos. An upgrade to night time photos compared to the Galaxy Note 10. If the color of the phone is important to you, you should know the color is not as vibrant as it is in the photos. Very pale green, but that is not a problem if you're just putting a case over it. As for the specs and functionality of the phone, it is very good quality. Very long battery, great OLED display. Quick and snappy.

Outside of a few, tiny scratches on the upper right corner of the phone body (not the screen), the phone is beautiful, nearly perfect and I couldn't be happier with my purchase. The extra memory helps, the 5x zoom is super cool and even the temperature sensor works. I love my new phone!

Phone came in solid, no issues or damages to it as specified in the quality type. Phone has some battery issues, but I think that is purely from the Android update a forum found. Other than that, great phone and price!

I am blown away by how phenomenal my experience has been with Back Market. I received my new phone in about 2 days, in perfect condition and it functions exactly as needed. I wanted to upgrade my previous Note20 Ultra but remembered that Samsung no longer releases models that support SD cards, so I opted for the same phone with larger internal storage capacity since I have apps that store a lot of data. I am extremely happy with my new phone, and I didn't have to sacrifice my SD card.

I ordered a pink iPhone 13 but I was sent a white one. My daughter was a little disappointed on the color but she was happy to have the phone.

Phone was for my wife. Was actually delivered a day early. Phone arrived in excellent shape, cloned her old iphone and got a SIMM electronically. She was up and running in under an hour. Great experience!