UPGRADE SOLUTION's customer reviews

478 verified reviews in the last 24 months.

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  • K

    Kameron Y.

    Purchased on May 23, 2025

    Verified purchase

    This was an amazing item to buy I never would have a thought a iPhone 6s would come with 97% especially when it's refurbished and I honestly see no scratches on the phone although I didn't receivea charger hopefully I can get one sent out but at first I was skeptical about back market because I didn't know what to except but when it came in the mail I was super happy so I definitely recommend back market.

    Item

    iPhone 6s 32GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on May 28, 2025

  • T

    Ty K.

    Purchased on July 17, 2025

    Verified purchase

    I got the iphone 12 128GB-Black- Locked to AT&T- Excellent Condition. My package was here in 3 days! When I first got the phone I looked for any scratches and there were zero. Nothing on the screen and dents or anything. Getting the phone set up was a breeze as well it transferred over perfectly. Not to mention the battery is at 100% Maximum Capacity. All in All this was a great purchase.

    Item

    iPhone 12 128GB - Black - Locked AT&T

    Condition

    Excellent

    Reviewed in the United States on July 22, 2025

  • E

    El T.

    Purchased on October 6, 2023

    Verified purchase

    I just received my refurbished iPhone XR thru Fedex was very skeptical at first but I gave it a try and my iPhone came in 2 days work’s amazing no issues at all but besides the little nickes a phone cover case can cover that. In all I will definitely be buying from back Marcelo again very soon maybe that Apple Watch or the iPhone 13 very pleased with my purchase don’t ever hesitate to buy off BackMarket thank you

    Item

    iPhone XR 64GB - Black - Locked T-Mobile

    Condition

    Fair

    Reviewed in the United States on October 10, 2023

  • L

    Latrese L.

    Purchased on June 18, 2025

    Verified purchase

    ’ve been using the Samsung Galaxy FE for a few days now, and I’m genuinely impressed! It delivers the performance and features of a flagship phone at a much more affordable price. The display is vibrant and smooth, especially with the 120Hz refresh rate—it makes scrolling and gaming feel super fluid. The camera quality is excellent, with crisp photos in both daylight and low-light conditions. Battery life easily lasts me through the day, even with heavy use, and fast charging gets me back up and running quickly. I also appreciate the sleek design and how lightweight it feels in my hand. Samsung didn’t cut corners with this phone—it feels premium without the premium price tag. Highly recommend the Galaxy FE to anyone looking for high-end features on a budget!

    Item

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on June 30, 2025

  • D

    Dorothy S.

    Purchased on February 8, 2024

    Verified purchase

    I am learning how to use the phone, so I am watching instructions on you tube. So far, everything is going great. The condition was in excellent condition. The delivery was very prompt, fast, and accurate in timing. Maybe I will purchase a case for the phone. Thank you, Dorothy! PS It is very exciting to deal with an Honest company like Back Market. Also who refurbishes the phones are honest and great.

    Item

    iPhone 7 128GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on February 25, 2024

  • J

    James G.

    Purchased on July 9, 2025

    Verified purchase

    It might have been my fault in clearing the old phone, but most apps were lost on the transfer to the new phone. That said, the phone itself is as advertised and arrived with 98% battery, which was what I hoped for. Turns out that this is the second SE that I have purchased from Back Market. The first is still going strong, the recent one was for my wife.

    Item

    iPhone SE (2022) 64GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in the United States on July 23, 2025

  • R

    Ron S.

    Purchased on July 16, 2025

    Verified purchase

    The condition of the phone was 'like new' and exceeded my expectations. I chose the excellent condition option and could find absolutely NO sign of use, and the battery life was 98%. I'm sure this can very some from item to item but this is my experience. Also, I had a problem with delivery on my first order but after the very prompt and professional customer support and follow up I received (thanks, Tania) I decided to make a second purchase, and I"m glad I did. I would certainly recommend to a friend.

    Item

    iPhone SE (2022) 64GB - Starlight - Unlocked

    Condition

    Excellent

    Reviewed in the United States on July 20, 2025

  • K

    Kori N.

    Purchased on June 9, 2025

    Verified purchase

    Awesome service ! Came in the mail quickly, everything packages great. Works perfectly . Mint condition. Love the case u got with it , Backup emails were a huge life saver with links to help me set up my new phone . Back market is awesome . 🏆

    Item

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on June 26, 2025

  • T

    Tanisha J.

    Purchased on June 11, 2025

    Verified purchase

    I am pleased with my device. I've ordered in the past for my son. There aren't any complaints. I even recommended this site to a friend of mine. He's looking for a phone. He'll be purchasing from your site soon. Continue the awesome service and reasonable prices.

    Item

    Galaxy S20 FE 5G 128GB - Dark Blue - Unlocked

    Condition

    Good

    Reviewed in the United States on June 22, 2025

  • L

    Leslie B.

    Purchased on June 13, 2025

    Verified purchase

    i was skeptical because this was the first time I ordered off back market. the only other issue is that the phone overheats a little, but it works great. ill definitely come back in the future, you earned my business!!!!!!

    Item

    iPhone 6s 16GB - Silver - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 16, 2025