Customer reviews

Great for audio recording, computer was in amazing shape, shipping could have been quicker and my son loves the bubble wrap box it came in. Great experience with Back Market and would order from them again without hesitation.

Instead of receiving a 2009 24-inch iMac, I received a 2013 21-inch iMac which is not compatible with the software I am using. Instead of returning the computer, I decided to keep if for another purpose. However, I do wonder how or why such a substitution was made.

This Samsung laptop is a great buy as I use it in my shop for emails and YouTube and to write letters. Back Market is a great place to buy refurbished phones and computer.

I felt very lucky to find a 24-inch iMac (Mid-2007) Core 2 Duo 2.4GHz which matched exactly the iMac which had just died in front of my face. I only needed to swap the hard drive from my previous iMac and was back running. One comment I'd like to make is that the replacement from BackMarket was advertised as having a 320GB HDD, which matched the size of the one in my dead iMac. But the one from BackMarket came with a 500GB HDD. Who am I to complain. But here they are now stating that I got a 250GB HDD. I know what I got and it what was better than what was advertised. But, I wonder about BackMarket's record keeping.

It arrived and was a total dud. It would not even get past startup. What a waste of time. Then to return it, the label does not include pickup, so I need to take it to the UPS store. What a waste of everyone's time and money. I ended up going to a different website after such obvious lack of quality control. I've had good experiences with Backmarket before, but this vendor really ruined it for me. At least on this purchase. Maybe I'll be back some day Backmarket, hope you have better vendors then.

Great refurbished Chromebook

Was not shipped on time. If I hadn’t followed up it wouldn’t have shipped by Christmas. The Chromebook itself is fine.

The item I ordered I cannot use. It shows a Google program is damaged or not working properly

Other than it being 8 years old and I can't download hardly any apps on it, it is very good. The battery lasts almost all day for me. I'm not constantly on it though. And it is very clean, very little wear.

You did not send me an iMac 24-inch (Mid-2007) Core 2 Duo 2.4GHz - HDD 320 GB - 1GB. You sent me a-Mac 21-inch (Mid-2011) instead, and you sent it very late. It took about 3 weeks to get this. If I decide to return this for a refund, I'm not sure that you could do THAT correctly either. I am very disappointed.