Upgrade Stations, LLC's customer reviews

This Samsung laptop is a great buy as I use it in my shop for emails and YouTube and to write letters. Back Market is a great place to buy refurbished phones and computer.

Instead of receiving a 2009 24-inch iMac, I received a 2013 21-inch iMac which is not compatible with the software I am using. Instead of returning the computer, I decided to keep if for another purpose. However, I do wonder how or why such a substitution was made.

Great refurbished Chromebook

The item I ordered I cannot use. It shows a Google program is damaged or not working properly

Love my Chromebook! Perfect for school!

Great Price, Great Condition, Very Useful Device.

Was not shipped on time. If I hadn’t followed up it wouldn’t have shipped by Christmas. The Chromebook itself is fine.

You did not send me an iMac 24-inch (Mid-2007) Core 2 Duo 2.4GHz - HDD 320 GB - 1GB. You sent me a-Mac 21-inch (Mid-2011) instead, and you sent it very late. It took about 3 weeks to get this. If I decide to return this for a refund, I'm not sure that you could do THAT correctly either. I am very disappointed.

It arrived and was a total dud. It would not even get past startup. What a waste of time. Then to return it, the label does not include pickup, so I need to take it to the UPS store. What a waste of everyone's time and money. I ended up going to a different website after such obvious lack of quality control. I've had good experiences with Backmarket before, but this vendor really ruined it for me. At least on this purchase. Maybe I'll be back some day Backmarket, hope you have better vendors then.