Customer reviews

Reviews

  • Vanessa P.

    Verified

    Reviewed 3/25/25, United States.

    Great for audio recording, computer was in amazing shape, shipping could have been quicker and my son loves the bubble wrap box it came in. Great experience with Back Market and would order from them again without hesitation.

    Condition

    Good

    Purchased

    2/28/25

  • Mark S.

    Verified

    Reviewed 3/17/25, United States.

    Instead of receiving a 2009 24-inch iMac, I received a 2013 21-inch iMac which is not compatible with the software I am using. Instead of returning the computer, I decided to keep if for another purpose. However, I do wonder how or why such a substitution was made.

    Condition

    Good

    Purchased

    2/25/25

  • Doug R.

    Verified

    Reviewed 9/3/23, United States.

    This Samsung laptop is a great buy as I use it in my shop for emails and YouTube and to write letters. Back Market is a great place to buy refurbished phones and computer.

    Condition

    Excellent

    Purchased

    8/22/23

  • Mark M.

    Verified

    Reviewed 4/17/23, United States.

    I felt very lucky to find a 24-inch iMac (Mid-2007) Core 2 Duo 2.4GHz which matched exactly the iMac which had just died in front of my face. I only needed to swap the hard drive from my previous iMac and was back running. One comment I'd like to make is that the replacement from BackMarket was advertised as having a 320GB HDD, which matched the size of the one in my dead iMac. But the one from BackMarket came with a 500GB HDD. Who am I to complain. But here they are now stating that I got a 250GB HDD. I know what I got and it what was better than what was advertised. But, I wonder about BackMarket's record keeping.

    Condition

    Good

    Purchased

    3/27/23

  • Cathleen M.

    Verified

    Reviewed 3/17/24, United States.

    Great refurbished Chromebook

    Condition

    Good

    Purchased

    3/3/24

  • Sarah F.

    Verified

    Reviewed 10/18/24, United States.

    It arrived and was a total dud. It would not even get past startup. What a waste of time. Then to return it, the label does not include pickup, so I need to take it to the UPS store. What a waste of everyone's time and money. I ended up going to a different website after such obvious lack of quality control. I've had good experiences with Backmarket before, but this vendor really ruined it for me. At least on this purchase. Maybe I'll be back some day Backmarket, hope you have better vendors then.

    Condition

    Good

    Purchased

    10/9/24

  • Emily M.

    Verified

    Reviewed 12/21/24, United States.

    Was not shipped on time. If I hadn’t followed up it wouldn’t have shipped by Christmas. The Chromebook itself is fine.

    Condition

    Excellent

    Purchased

    12/13/24

  • Larry S.

    Verified

    Reviewed 1/28/24, United States.

    You did not send me an iMac 24-inch (Mid-2007) Core 2 Duo 2.4GHz - HDD 320 GB - 1GB. You sent me a-Mac 21-inch (Mid-2011) instead, and you sent it very late. It took about 3 weeks to get this. If I decide to return this for a refund, I'm not sure that you could do THAT correctly either. I am very disappointed.

    Condition

    Good

    Purchased

    1/5/24

  • Marilyn B.

    Verified

    Reviewed 12/31/24, United States.

    The item I ordered I cannot use. It shows a Google program is damaged or not working properly

    Condition

    Good

    Purchased

    12/7/24

  • Quyshae M.

    Verified

    Reviewed 7/12/24, United States.

    Great item

    Condition

    Good

    Purchased

    8/10/23