Seller reviews, items and info

Approved seller with 3.8/5 Stars ratingTrusted on Back Market for

Overall rating

110 verified reviews

Rating details

  • Shipping

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    3.5/5

  • Appearance

    4.1/5

Reviews

  • Evelyn A.

    Verified purchase

    Reviewed 5/7/22, United States.

    It is good for browsing, using word,excel, watching Netflix, hbomax, YouTube. It is lightweight and battery life is good. And really good standby time. If you need a good basic chrome book, I highly recommend it. Also Back Market is excellent company. Great customer service. You won’t be disappointed.

    Condition

    Good

    Purchased

    4/16/22

  • Vanessa P.

    Verified purchase

    Reviewed 3/25/25, United States.

    Great for audio recording, computer was in amazing shape, shipping could have been quicker and my son loves the bubble wrap box it came in. Great experience with Back Market and would order from them again without hesitation.

    Condition

    Good

    Purchased

    2/28/25

  • Terry P.

    Verified purchase

    Reviewed 8/13/22, United States.

    My new (used) Chromebook arrived on time and in good shape. The battery charged right up and I started using it immediately. Everything works the way it's supposed to and I am happy with the product.

    Condition

    Good

    Purchased

    8/2/22

  • Herb D.

    Verified purchase

    Reviewed 6/3/22, United States.

    I ordered a Lenovo ThinkPad X131E 11.6-inch (2012) - Core i3-2367M - 8 GB - SSD 128 GB for my wife to do very basic word docs. I had bought one for my daughter in college maybe 20 years ago. I like the sturdiness and performance. My product was described as good. It was that and more. Great price, delivery and performance. That being said, the customer service and follow-up was absolutely the best. They followed up to make sure every thing was copostatic and I couldn't be happier with everything BACKMARKET and I'm sure I will be back since I like refurbs. herb

    Condition

    Good

    Purchased

    4/6/22

  • Robert Y.

    Verified purchase

    Reviewed 1/28/23, United States.

    The computer came on the expected day, well packaged, and better quality than I expected. It also had more memory than advertised. I don't know how the company can sell items so cheaply!

    Condition

    Good

    Purchased

    1/13/23

  • William W.

    Verified purchase

    Reviewed 8/15/22, United States.

    Purchased this for my daughter who has a favorite computer game that sucks up a whole lot of space and would not play on her HP Chromebook. Once the Lenovo arrived (in record time, I might add) she loaded the game on and she was rolling. Have had this machine for about a month now and it is working fine. Hats off to the refurb folks and the fine customer service of your company.

    Condition

    Good

    Purchased

    7/13/22

  • Mark M.

    Verified purchase

    Reviewed 4/17/23, United States.

    I felt very lucky to find a 24-inch iMac (Mid-2007) Core 2 Duo 2.4GHz which matched exactly the iMac which had just died in front of my face. I only needed to swap the hard drive from my previous iMac and was back running. One comment I'd like to make is that the replacement from BackMarket was advertised as having a 320GB HDD, which matched the size of the one in my dead iMac. But the one from BackMarket came with a 500GB HDD. Who am I to complain. But here they are now stating that I got a 250GB HDD. I know what I got and it what was better than what was advertised. But, I wonder about BackMarket's record keeping.

    Condition

    Good

    Purchased

    3/27/23

  • Marilyn B.

    Verified purchase

    Reviewed 12/31/24, United States.

    The item I ordered I cannot use. It shows a Google program is damaged or not working properly

    Condition

    Good

    Purchased

    12/7/24

  • Brenda L.

    Verified purchase

    Reviewed 5/15/22, United States.

    I'm impressed with the product. It's in great condition with minimal scratches and isn't lacking at all in speed. I'd order again :)

    Condition

    Good

    Purchased

    5/3/22

  • Stephen W.

    Verified purchase

    Reviewed 5/10/22, United States.

    Clean, fast operation, like new with a comfortable price.

    Condition

    Good

    Purchased

    4/18/22

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