Customer reviews

Overall rating

222 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Kiran kumar G.

    Verified

    Reviewed 1/30/23, United States.

    Thanks for the Product.. Watch condition is great, thanks for all the support through out the process. Built in charger was defective, thanks for the rebate I tested with original Samsung Charger, then it worked like Charm.. I recommended many to purchase from Backmarket and thanks to this product. My faith on these products keep on increasing.. Regards Kiran G

    Condition

    Excellent

    Purchased

    1/8/23

  • Amanda M.

    Verified

    Reviewed 9/12/23, United States.

    amazing but my problem is when i try to charge it the light flashes red and white? im so confused but they work well overall😭

    Condition

    Good

    Purchased

    9/7/23

  • Edwin M.

    Verified

    Reviewed 4/21/22, United States.

    Great product, they arrived early and in great state. These were like new and I would totally recommend these to someone else. Noise cancelation and Ambient sound work really good. My only complaint is that the tips came in the black color instead of the silver color to match the buds and only the small and big sized tips came included (no medium size tips). Overall it's a great product and i would totally recommend these, i have changed my perspective on refurbished tech and they have better sound than my AirPods 1st gen I switched from! 5 stars!👍

    Condition

    Excellent

    Purchased

    4/8/22

  • Bethany W.

    Verified

    Reviewed 4/18/22, United States.

    The fit is great, the noise-cancelling is honestly better than expected. Despite being refurbished the battery life is nearly as long lasting as new, about 6hrs continuous play out of the case, review for new buds listed 7h. No marks or anything on the buds themselves, the case is only lightly scratched. It took a few days before they shipped, but it still arrived a day before expected so shipping was overall good. The only negative I can say was there was no manual/quick start/directions so I had to Google how to insert/bluetooth pair/download the proper app/etc. Was a little bit of an initial hiccup but we got there.

    Condition

    Excellent

    Purchased

    4/2/22

  • Diego S.

    Verified

    Reviewed 8/16/22, United States.

    The reason I got theses is because I thought I lost my other set of buds, but when I compared to my refurbished ones I found that they have almost no difference. If anything the refurbished ones look in better condition. They work perfectly and don't have any problems as of 1 week of owning them.

    Condition

    Excellent

    Purchased

    8/4/22

  • Patrick D.

    Verified

    Reviewed 2/11/24, United States.

    Good

    Condition

    Good

    Purchased

    10/5/22

  • Tessa B.

    Verified

    Reviewed 6/15/22, United States.

    Sound quality and battery life was as good as expected! Physical condition was better than I was expecting and basically new-looking! Only downside was my refurbished pair did not come with different sizes of ear-tips. There were extra pairs of the medium size ear-nubs, but I had to buy an additional set from elsewhere to get the small size for my tiny ears.

    Condition

    Good

    Purchased

    6/5/22

  • Gaurav B.

    Verified

    Reviewed 4/15/22, United States.

    I was little hesitant to buy refurbished product online. Tried my luck with these buds pro, and to my surprise - thay are remarkable. no scratches, no issues so far. Sounds amazing (and the noise cancelation on it is near perfect). Would 100% recommend to buy refurbished prods instead of goin in for new

    Condition

    Excellent

    Purchased

    4/12/22

  • Raven M.

    Verified

    Reviewed 3/28/24, United States.

    I am writing this review in 2024 because I still have these and they still work amazingly. BUY!!!!!

    Condition

    Good

    Purchased

    4/19/22

  • Sharon M.

    Verified

    Reviewed 10/23/22, United States.

    I am sure that brand new could not be any better than these Apple AirPods Pro with MagSafe charging case. I did not like the noise cancelling feature on these for everyday usage and it was really easy to switch it off. The charging case is awesome - love being able to use that feature. They are comfortable to wear and I so appreciate BackMarket's reliable renewed devices that allow me luxuries like this and helping me feel like I am doing something to help fight e-waste.

    Condition

    Fair

    Purchased

    10/8/22