Customer reviews

177 verified reviews in the last 10 years.

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  • D

    Daphnee H.

    Purchased on August 17, 2023

    Verified purchase

    I received my watch quickly, I was impressed. I love my series 7 watch. It came as expected. It’s in excellent condition at a great price. I’m extremely pleased. Let’s see how long the refurbish-ness of the Watch lasts. I’m hopeful, but only time will tell.

    Item

    Apple Watch Series 7 (2021) GPS 41 mm - Aluminium Starlight - Sport band Starlight

    Condition

    Excellent

    Reviewed in the United States on August 19, 2023

  • S

    Susan J.

    Purchased on January 18, 2024

    Verified purchase

    I used to get refurbished through eBay. Then this time it was a two-time nightmare. I read a review for Back Market and I'm glad I did. The phone arrived quickly and has worked flawlessly. I will definitely use Back Market when it is time to upgrade again!

    Item

    Galaxy S21+ 5G 128GB - Black - Locked Verizon

    Condition

    Excellent

    Reviewed in the United States on January 31, 2024

  • B

    Bradley K.

    Purchased on August 18, 2023

    Verified purchase

    I was actually surprised on how well things went. The whole ordering and shipment process was seamless. The Lenovo Chromebook was in excellent shape and the price was very reasonable. So, in short, great experience, great value for my money.

    Item

    Lenovo Chromebook 3 11IGL05 Celeron 1.1 ghz 32gb eMMC - 4gb QWERTY - English

    Condition

    Excellent

    Reviewed in the United States on September 3, 2023

  • T

    Tova R.

    Purchased on August 5, 2023

    Verified purchase

    I am so happy with this purchase. I absolutely love BackMarket I've now ordered 3 different things from this website and have also sold some of my old stuff. I'm already shopping for what I may need next. I tell everyone about you guys!

    Item

    Apple AirPods 3rd gen (2021) - MagSafe Charging case

    Condition

    Excellent

    Reviewed in the United States on August 23, 2023

  • K

    Khalid E.

    Purchased on July 16, 2023

    Verified purchase

    Fabulous seller, with excellent speed of refund for return. Item was in excellent condition, and while the item itself wasn’t my cup of tea, the seller, and the condition of the product they sent were spectacular. For anyone looking for this item, I would without question recommend this seller.

    Item

    Beats By Dr. Dre Beats Fit Pro Earbud Noise-Cancelling Bluetooth Earphones - White

    Condition

    Excellent

    Reviewed in the United States on August 18, 2023

  • J

    Jhivenson U.

    Purchased on August 2, 2024

    Verified purchase

    Is good

    Item

    Hp Laptop 14-DK1022WN 14-inch (2019) - Ryzen 3 3250U - 4 GB - SSD 128 GB

    Condition

    Excellent

    Reviewed in the United States on August 18, 2024

  • R

    Reginald E.

    Purchased on May 24, 2024

    Verified purchase

    It looks beautiful, but I will be returning it because it’s not compatible. it seems it was designed for third generation iPad, but it seems that mines is a 10th generation. I need the keyboard suggestion for a 10th generation. iPad is charging three points are on the edge of the iPad not the back.

    Item

    iPad Magic Keyboard (iPad not included) 10.9"/11" (2021) - Charocal gray - QWERTY - English (US)

    Condition

    Fair

    Reviewed in the United States on June 10, 2024

  • J

    Jajuan B.

    Purchased on June 4, 2024

    Verified purchase

    Only thing was missing was the cord to the remote. but I had plenty since it was a type c port. but everything else seems ok for now. system runs good and delivery was within the time frame given. could've been packaged better though

    Item

    Xbox Series X 1000GB - Black

    Condition

    Excellent

    Reviewed in the United States on June 7, 2024

  • K

    Katherine T.

    Purchased on June 17, 2024

    Verified purchase

    UPDATE: After I left a one-star review, my issue was escalated to a manager who offered to issue me the balance of the cost to replace my missing part upon submitting my receipt. I did exactly that and received a refund that made me whole. I am satisfied with the result though I do wish I didn’t have to leave a bad review to get results. I updated my review to 4 stars. Now that I have a power cord, I was finally able to use my monitor which is wonderful and works just fine! ——- My monitor was delivered without the power cord, making it a useless product. When I reached out to Backmarket for a replacement, they offered me $10 and told me to go buy my own power cord. $10 was not enough to cover the cost of a replacement but Backmarket refused to make me whole, even when I showed them screenshots of how much a replacement would cost. I asked them to send me a link where I could buy a replacement for $10, but they were unable to do so. Beware of Backmarket, they do not stand by their products!

    Item

    Samsung 27-inch Monitor 1920 x 1080 LED (LC27F396FHNXZA)

    Condition

    Excellent

    Reviewed in the United States on July 28, 2024

  • C

    Chirag P.

    Purchased on January 3, 2024

    Verified purchase

    Looks new and no complaints so far. Will use for couple of weeks and then update my review. Mainly I am concerned about battery health with refurbished items. Lets see how it goes.

    Item

    Apple Watch Series 7 (2021) GPS 41 mm - Aluminium Midnight - Sport band Black

    Condition

    Excellent

    Reviewed in the United States on January 22, 2024