Customer reviews

The phone I bought was under the "fair" condition category, there was one scratch in the top left of the screen and one small scratch on the back. Other than the two small scratches the phone had 100% battery life, works perfectly, and looks like new. Very happy with my purchase, and will probably buy another refurbished product in the future.

The iPhone 8 Plus 256GB was EXACTLY what they described. This is why I've bought from, almost exclusively, since my first hesitant order, several years ago!

I haven’t been able to really test the capabilities of the camera due to the time of year and work schedule but so far, it’s better that my old iPhone. It holds a charge for a couple of days which is amazing! As far as Back Market— that was all fantastic. The phone is as advertised and the communication about shipping and arrival was top notch! I’d order from this place again and have already shared their website with some of my friends. Now that I’ve had a little time with the phone and actually not sure if this is the upgraded OS or iPhone 13 vs iPhone 8– I wished the phone still showed when my earbuds were connected. But still overall quite happy with the phone. The camera is so much better!

I love shopping at Backmarket and this is my third purchase. Each time I've appreciated the transparency about when the items will ship and arrive. Each item I've ordered has been exactly as-described and in great condition. I've recommended Backmarket to all my coworkers and friends. Thanks again! :)

I bought this item in excellent condition and that’s exactly what I got!!! No scratches, no cracks. I was a little nervous bc ppl were saying their battery life’s were low but mine came at 100% and it still is. This phone is practically brand new. I thank God bc I was really nervous that I was gonna get an iffy phone but this was the exact opposite for a great price!!!

I have purchased 4 phones from back market ( from a few different sellers) and I can assure any skeptic that they don’t even need to question or worry about what condition there refurbished device is going to arrive in because there always as flawless as can be for what you have payed for condition wise. then the important part being does the device function properly and everything? Of course they do each and every device I have purchased off of back market has had no issues whatsoever, the devices functionality always exceed my expectations for quality! Again from the cosmetic aspect to the functionality of the software everything is always spot on for what condition you choose to pay for. I have picked every condition that they offer just about and not once did I feel unhappy with my purchase! In fact it is always the complete opposite! I would recommend back market to anyone and everyone who’s in need of up grading there current phone or just needs a quality device period and is on a budget! Cause the homies at back market have your back, And they also have the environments back because each device they refurbish and put back into the market and inevitably back in lot use in a ...

Order came way earlier than expected. Helped correct the address to the order because I type wayy to fast. No scratches or marks on the phone came with a charger. I got the iPhone 11 Pro gold highly recommend to buy a iPhone here for a cheaper price and good quality !

Nice condition for a “good” rated phone. Easy to transfer contents of old phone myself. Only issue was phone locked up within an hour of first use. Af try we getting assistance from AT&T to open the phone phone operates well. Camer is much better than older 7 iphone

Found exactly what I wanted and it was shipped promptly. Glad there is a source that will allow people to get renewed items so fewer electronic hit the landfill.

The packaging it came in was small and perfect. The phone itself functions properly, doesnt have any dings or scratches on it, and has given me 0 problems since switching everything over. The charger cord, box, and stylus pen that cane with all work wonderfully as well.