Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

80 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    3.9/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Janice M.

    Verified

    Reviewed 8/22/23, United States.

    The iPhone 8 Plus 256GB was EXACTLY what they described. This is why I've bought from, almost exclusively, since my first hesitant order, several years ago!

    Condition

    Good

    Purchased

    2/20/22

  • Gabrielle J.

    Verified

    Reviewed 6/27/23, United States.

    I bought this item in excellent condition and that’s exactly what I got!!! No scratches, no cracks. I was a little nervous bc ppl were saying their battery life’s were low but mine came at 100% and it still is. This phone is practically brand new. I thank God bc I was really nervous that I was gonna get an iffy phone but this was the exact opposite for a great price!!!

    Condition

    Excellent

    Purchased

    6/19/23

  • Spencer D.

    Verified

    Reviewed 11/20/22, United States.

    The phone I bought was under the "fair" condition category, there was one scratch in the top left of the screen and one small scratch on the back. Other than the two small scratches the phone had 100% battery life, works perfectly, and looks like new. Very happy with my purchase, and will probably buy another refurbished product in the future.

    Condition

    Good

    Purchased

    11/7/22

  • John F.

    Verified

    Reviewed 7/23/23, United States.

    Nice condition for a “good” rated phone. Easy to transfer contents of old phone myself. Only issue was phone locked up within an hour of first use. Af try we getting assistance from AT&T to open the phone phone operates well. Camer is much better than older 7 iphone

    Condition

    Fair

    Purchased

    7/12/23

  • Barbara H.

    Verified

    Reviewed 3/24/23, United States.

    Found exactly what I wanted and it was shipped promptly. Glad there is a source that will allow people to get renewed items so fewer electronic hit the landfill.

    Condition

    Good

    Purchased

    2/17/23

  • Alisa R.

    Verified

    Reviewed 11/17/22, United States.

    I haven’t been able to really test the capabilities of the camera due to the time of year and work schedule but so far, it’s better that my old iPhone. It holds a charge for a couple of days which is amazing! As far as Back Market— that was all fantastic. The phone is as advertised and the communication about shipping and arrival was top notch! I’d order from this place again and have already shared their website with some of my friends. Now that I’ve had a little time with the phone and actually not sure if this is the upgraded OS or iPhone 13 vs iPhone 8– I wished the phone still showed when my earbuds were connected. But still overall quite happy with the phone. The camera is so much better!

    Condition

    Good

    Purchased

    11/8/22

  • Andrew L.

    Verified

    Reviewed 5/6/22, United States.

    The packaging it came in was small and perfect. The phone itself functions properly, doesnt have any dings or scratches on it, and has given me 0 problems since switching everything over. The charger cord, box, and stylus pen that cane with all work wonderfully as well.

    Condition

    Good

    Purchased

    4/14/22

  • Doug H.

    Verified

    Reviewed 3/31/22, United States.

    Ok so. I was skeptical. Like everybody should be. So I read reviews. And. Saw one that was. Saying how they had. Gotten a crappy phone. I read on and it stated everything had gotten cleared up with amazing results. So I decided to. Go ahead and order. Well with my siprise I had no problem at all with my order or product it exceeded my expectations plus some. I will have to say I will most definitely be ordering from. Them again. Thanks guys. At back market. You rock

    Condition

    Excellent

    Purchased

    3/4/22

  • Linda J.

    Verified

    Reviewed 3/10/22, United States.

    Quality was excellent. i selected “good” and I received a phone without one mark on it! Customer service was flawless - no hiccups. I got the phone in 3 days - no one else out there offered that quick delivery. I will buy my next iPhone here.

    Condition

    Good

    Purchased

    2/25/22

  • Tommie G.

    Verified

    Reviewed 10/5/23, United States.

    Phone goes blank when call comes in while on the phone, don't know who is calling and can't see anything to answer phone.

    Condition

    Fair

    Purchased

    8/3/23

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