Customer reviews

Reviews

  • Sergey U.

    Verified

    Reviewed 4/21/25, United States.

    pretty amazing 0 scratches anywhere (especially camera lenses - super clean) I’ve bought on amazon ‘excellent’ condition (its dogshit) and certified refurbished from Apple Store, this premium condition here is just as good as apple certified but like 300$ cheaper, would buy over apple certified again if in stock

    Condition

    Premium

    Purchased

    4/4/25

  • Dana L.

    Verified

    Reviewed 6/15/25, United States.

    I'm loving this vintage iPhone 8... so thin, lightweight, and with the original design language that everyone loved; the home button, swipe to turn off, the silent mode switch, etc. This phone came as described virtually as it came brand new, no scuffs, blemishes or scratches. I'll certainly be using Back Market for future tech goodies!

    Condition

    Excellent

    Purchased

    6/3/25

  • Kaivani P.

    Verified

    Reviewed 2/5/25, United States.

    Only putting a 5 star so that people can actually see this. I ordered an iPhone 8 plus 128GB in gold and received a red iPhone SE. So I put in a replacement, sent it back to the seller so I can do the replacement and instead of actually sending me the proper phone they just sent me a refund 2 weeks after my initial order. I will also add that the packaging was not that good. The phone was “secured” with bubble wrap in a box that was clearly bigger than it. The box also had 3 SIM card tools that were clearly just tossed into the box. You can see one of them if you look closely. Only positive thing I have to say was that the customer service was decent. I’m disappointed cause I was excited but I should’ve listened to the reviews. Take my advice and do the same.

    Condition

    Excellent

    Purchased

    1/25/25

  • Rafael G.

    Verified

    Reviewed 7/22/25, United States.

    really good product I receive it in good condition I give a 5 stars I will be buying a unlock iPhone soon I just ordered a iPad because I trust the products I have bought so far other than that good customer service from taina I'm happy so far thank u back market

    Condition

    Good

    Purchased

    7/16/25

  • Shyanna T.

    Verified

    Reviewed 11/2/24, United States.

    I never heard of Back Market so I was hesitant at first about buying my iPad here, needless to say it came in excellent condition and I absolutely love it! I did have trouble signing it at first because there was a small glitch on the language screen, but once I got past that, I haven’t had any issues. I got the green iPad Air 2020 and it’s great. Highly recommend buying here rather than Amazon or eBay.

    Condition

    Excellent

    Purchased

    10/3/24

  • Tyjea T.

    Verified

    Reviewed 11/6/24, United States.

    Hey Backmarket this Tyjea I usually don’t leave reviews but I had to because why not y’all are the best and I want to continue to work with you guys, I just wanna say I love my iPhone 8 Plus 256gbs space gray iPhone for one the iPhone came with a screen protector which is a plus for me even though I brought some screen protectors and cases for my iPhone 8 Plus. I can download so many apps and use this phone for content creation which is why I love it. The only thing I am sad about is I can’t get the new iOS 18 update on here but ima try and see what I can do. But overall I love my iPhone I love my phone so much one more more thing I am mad about before I purchase this iPhone 8 Plus they said this phone was unlocked but when I got the phone they try to say it’s locked meaning I can’t get this iPhone 8 Plus on which I am sad about. When people are purchasing these phones or iPads, laptops, MacBooks, or any other devices make sure they are unlocked for sure because we buying from you GUYS for a reason thank you so much hopefully in the future I can partner up with you GUYS LOVE YALL🥹❤️

    Condition

    Excellent

    Purchased

    10/2/24

  • Robert S.

    Verified

    Reviewed 4/28/25, United States.

    My wife and I are repeat buyers and big fans of BackMarket.com, very pleased with your high-quality refurbished electronics, your honest and factual product information, excellent customer interface, and fast delivery. My wife loved the compact design of her old iPad Pro 9.7 and very much wanted a newer one of that same model. She was thrilled that we could buy a completely refurbished one from you, configured exactly the way she wanted, with a full 1-year warranty and shipped within two days. We continue to tell other people about you, and some of our friends are now buying from BackMarket. com. You are absolutely superb!

    Condition

    Excellent

    Purchased

    4/12/25

  • Gari B.

    Verified

    Reviewed 1/20/25, United States.

    I bought the better watch and it was perfect! You would never know it was refurbished… it was in perfect condition.

    Condition

    Good

    Purchased

    1/1/25

  • Lacy M.

    Verified

    Reviewed 12/26/24, United States.

    I bought this iPad for my 68 yo mom. She loves watching YouTube videos on her phone, but it was such a small screen. She was ecstatic when she opened her birthday gift this year! She loves the iPad and says it’s perfect. I set it up from her iPhone and it works great. Best purchase I made this year. Great value and a great gift! Thanks for your quality refurbished products!

    Condition

    Excellent

    Purchased

    12/8/24

  • Beverly or M.

    Verified

    Reviewed 6/29/25, United States.

    Ordered IPhone SE2022 128GB. Ordered “Fair” condition. Case pretty chewed up, but was getting my own case anyway. Screen has sizable center flaw, but I did order “fair” and it’s not really an issue as I only paid $188. It’s only apparent at a certain angle... Phone works great except sometimes I need to hit space before I can search. VERY happy with 85% battery. Holds and charges quickly. I must say I am very impressed with my first refurbished purchase….when I decide to quit my Fitbit and go with an Apple Watch, Black Market will be my first search. This transaction makes me quite satisfied.

    Condition

    Fair

    Purchased

    6/15/25