Customer reviews

3,961 verified reviews in the last 10 years.

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  • W

    William P.

    Purchased on December 24, 2024

    Verified purchase

    I was a little skeptical at first but I ordered my iPhone 12 Tuesday Christmas Eve and received it 3 days later on Friday. Battery is %83 life but I bought a phone in good shape. Thank you Back Market.

    Item

    iPhone 12 64GB - Black - Unlocked

    Condition

    Good

    Reviewed in the United States on December 28, 2024

  • L

    Lorraine W.

    Purchased on September 30, 2024

    Verified purchase

    The iPhone 8 I recently purchased seems so far a great gift thank you customer service for the detailed tracking information it came on time in good secure packaging and is working as brand new with no problems

    Item

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 8, 2024

  • D

    Divine M.

    Purchased on September 21, 2024

    Verified purchase

    Phone came in excellent condition, working great, good for the price. Backmarket has been my primary shopping site for my phone need and and phones I buy to give to someone. Their phones works just like new. Happy with the phone

    Item

    Galaxy S21+ 5G 128GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on October 7, 2024

  • K

    Kelvin N.

    Purchased on March 17, 2025

    Verified purchase

    I recently bought a refurbished phone from this company, and I’m beyond impressed! The phone looks and functions like new, and the entire process—from ordering to delivery—was smooth and hassle-free. It’s a great way to get a high-quality device at a fraction of the price, and I couldn’t be happier with my purchase! Highly recommend!

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in the United States on April 7, 2025

  • D

    Devonte W.

    Purchased on January 15, 2025

    Verified purchase

    In great condition, love pixels regardless. Only issue is the corruption thing, that Pixels sometimes get for no reason. Which usually is easy to fix, but not always. Doesn't affect anything really, just sometimes just restarts itself.

    Item

    Google Pixel 4 XL 64GB - White - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 30, 2025

  • C

    Christian R.

    Purchased on May 10, 2025

    Verified purchase

    The person who the phone was for was used to new condition phones, and the scuffs and scratches were a little difficult during unboxing while I gifted the phone to the person. However, the phone started and setup quickly with the person's Google account and Samsung account, it was grand. We are very satisfied with Back Market, and we with the phone could have been buffed and shiny, but we got a great deal, so that's OK. Thank you!

    Item

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on July 6, 2025

  • K

    Keith M.

    Purchased on June 9, 2025

    Verified purchase

    I bought my phone in fair condition it came flawless no scratches or anything .. the battery too was 100% 💯 this was my (second time buying )

    Item

    iPhone 12 128GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on June 25, 2025

  • A

    Arnold H.

    Purchased on October 2, 2024

    Verified purchase

    phone came in really great condition, although there were some scratches on the side rails they were only cool cosmetic and nothing a case couldn't cover up. other than that the phone felt just like new and definitely got my money's worth

    Item

    Galaxy S21 5G 128GB - Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on October 13, 2024

  • E

    Elvia Z.

    Purchased on March 23, 2025

    Verified purchase

    Back Market lo mejor Los artículos que hemos adquirido mi esposo siempre an salido muy prácticos y de buena calidad por eso Siempre nos gusta comprar aquí por medio de esta página. Gracias Back Market

    Item

    iPhone 12 64GB - White - Unlocked

    Condition

    Good

    Reviewed in the United States on March 28, 2025

  • G

    Gina P.

    Purchased on June 27, 2025

    Verified purchase

    I have sound problems.when I call people apparently I sound static like or like a robot. However that has been the only problem Ive had.

    Item

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in the United States on July 31, 2025