Customer reviews

Overall rating

3,961 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • William P.

    Verified

    Reviewed 12/28/24, United States.

    I was a little skeptical at first but I ordered my iPhone 12 Tuesday Christmas Eve and received it 3 days later on Friday. Battery is %83 life but I bought a phone in good shape. Thank you Back Market.

    Condition

    Good

    Purchased

    12/24/24

  • Lorraine W.

    Verified

    Reviewed 11/8/24, United States.

    The iPhone 8 I recently purchased seems so far a great gift thank you customer service for the detailed tracking information it came on time in good secure packaging and is working as brand new with no problems

    Condition

    Excellent

    Purchased

    9/30/24

  • Divine M.

    Verified

    Reviewed 10/7/24, United States.

    Phone came in excellent condition, working great, good for the price. Backmarket has been my primary shopping site for my phone need and and phones I buy to give to someone. Their phones works just like new. Happy with the phone

    Condition

    Fair

    Purchased

    9/21/24

  • Kelvin N.

    Verified

    Reviewed 4/7/25, United States.

    I recently bought a refurbished phone from this company, and I’m beyond impressed! The phone looks and functions like new, and the entire process—from ordering to delivery—was smooth and hassle-free. It’s a great way to get a high-quality device at a fraction of the price, and I couldn’t be happier with my purchase! Highly recommend!

    Condition

    Good

    Purchased

    3/17/25

  • Devonte W.

    Verified

    Reviewed 1/30/25, United States.

    In great condition, love pixels regardless. Only issue is the corruption thing, that Pixels sometimes get for no reason. Which usually is easy to fix, but not always. Doesn't affect anything really, just sometimes just restarts itself.

    Condition

    Excellent

    Purchased

    1/15/25

  • Arnold H.

    Verified

    Reviewed 10/13/24, United States.

    phone came in really great condition, although there were some scratches on the side rails they were only cool cosmetic and nothing a case couldn't cover up. other than that the phone felt just like new and definitely got my money's worth

    Condition

    Good

    Purchased

    10/2/24

  • Christian R.

    Verified

    Reviewed 7/6/25, United States.

    The person who the phone was for was used to new condition phones, and the scuffs and scratches were a little difficult during unboxing while I gifted the phone to the person. However, the phone started and setup quickly with the person's Google account and Samsung account, it was grand. We are very satisfied with Back Market, and we with the phone could have been buffed and shiny, but we got a great deal, so that's OK. Thank you!

    Condition

    Fair

    Purchased

    5/10/25

  • Keith M.

    Verified

    Reviewed 6/25/25, United States.

    I bought my phone in fair condition it came flawless no scratches or anything .. the battery too was 100% 💯 this was my (second time buying )

    Condition

    Fair

    Purchased

    6/9/25

  • Elvia Z.

    Verified

    Reviewed 3/28/25, United States.

    Back Market lo mejor Los artículos que hemos adquirido mi esposo siempre an salido muy prácticos y de buena calidad por eso Siempre nos gusta comprar aquí por medio de esta página. Gracias Back Market

    Condition

    Good

    Purchased

    3/23/25

  • Carter M.

    Verified

    Reviewed 5/9/25, United States.

    The outside and the screen of the device were spectacular. No scratches on it or anything that I’m happy about the thing. I’m not really happy about with this phone is how it’s not an original Apple screen and is an LCD display. And the battery health is at 84 which I can expect on a grade good quality phone but the last time I ordered an iPhone and condition good it had higher battery health but other than that the phone is great

    Condition

    Good

    Purchased

    5/2/25