Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Nicole T.

    Verified purchase

    Reviewed 3/10/25, United States.

    Absolutely incredible! Came in apple box in perfect condition, it’s basically new! It runs beautifully and works for my purposes. I’m so happy with my purchase and will recommend this company to everyone I know!(:

    Condition

    Excellent

    Purchased

    3/1/25

  • Colton S.

    Verified purchase

    Reviewed 2/17/25, United States.

    Great watch. my last Samsung watch was the 3. This one looks and feels so good. I do recommend getting the matching band on Amazon. the one that comes with it is tacky. I got the galaxy watch 6 band from KARTICE but there are tons almost identical. Overall love the watch. Great for exercise and have received a lot of compliments on how it looks.

    Condition

    Excellent

    Purchased

    1/31/25

  • Kiley R.

    Verified purchase

    Reviewed 2/11/25, United States.

    Amazing! I love love love my new Apple Watch. It looks, feels, & works brand new. I was so scared to order from here, but after a friend reassured me, I took the plunge. Don’t regret it all! Next will be a MacBook once I save a little $$!

    Condition

    Excellent

    Purchased

    1/29/25

  • Erin M.

    Verified purchase

    Reviewed 1/26/25, United States.

    I ordered this MacBook M1 Pro (2020) in “Good” condition, in Silver, 16GB of RAM, and 256GB SSD. The total came out to about $645. Not Bad! The battery health was at a solid 89%… The shipping time was average, about 5 days if I remember correctly. There was a minor scratch on the Apple logo, and some small signs of use on the edges. It was barely noticeable coming out of the box. It did come with a 65W charger! I use it a lot now and would definitely recommend.

    Condition

    Good

    Purchased

    1/1/25

  • Vince W.

    Verified purchase

    Reviewed 12/9/24, United States.

    I myself have a Google pixel pro 9 fold I purchased my wife the google fold from back market .only negative thing is I wish I knew about back market before I purchased my phone .from now on only up grade I will do is back market my wife loves her phone ⭐⭐⭐⭐⭐.

    Condition

    Good

    Purchased

    11/21/24

  • Caleb A.

    Verified purchase

    Reviewed 11/2/24, United States.

    Wow, I literally received this laptop in 2 days flat!! It was packaged so carefully, and so securely. Like a genuine hug. As described, truly. The camera is also very clear!! Has a small ding, but for a ‘good’ condition MacBook, I have no complaints! It runs so smoothly!! I streamed LOOT on Apple TV and the display is so lovely. Thank you. I’ve been the needing a laptop and this one was in my budget, amazingly!

    Condition

    Good

    Purchased

    10/31/24

  • Chuck S.

    Verified purchase

    Reviewed 5/1/26, United States.

    I'm beyond impressed - I ordered this laptop, got it the next day without paying for express shipping, and the laptop is in great condition!! Dream purchase.

    Condition

    Good

    Purchased

    4/29/26

  • Mary F.

    Verified purchase

    Reviewed 4/30/26, United States.

    The device arrived at my daughter's house in a timely manner. I live in Mexico and she agreed to accept the iPad mini until I can get there to take it. At my request, she opened it. She said it looked like it was in excellent condition even though your description described it as fair. The battery was charged to 90%. I'll be so thrilled to have the iPad mini when my daughter and I travel to Rome in a couple of weeks. Thank you!

    Condition

    Fair

    Purchased

    4/12/26

  • Kira W.

    Verified purchase

    Reviewed 4/29/26, United States.

    I have wanted an ipad for years but never really had the money. A friend recommended backmarket to me and had high praises for it. It was in my budget and I am very happy I took the chance with this company. I got it in good condition but neither the screen or back has any marks or scratches. When I turned it on it had 40% battery which is nice as you don't want to send anything with full battery due to it may hurt the battery. I fully charged it last night, took it off the charger around 7am. I came back around 11am and it had only went down 1%! Maybe I'm used to electronics loosing power fast but I was very surprised and happy about that for sure. So far-everything works great and it's incredibly fast. Thanks for such a great experience!

    Condition

    Good

    Purchased

    4/24/26

  • Ashley N.

    Verified purchase

    Reviewed 4/29/26, United States.

    It went more than great, everything was intact. No issues with the exterior nor interior of the laptop. Reviewed battery life and storage stats, and everything looked well.

    Condition

    Good

    Purchased

    4/11/26