Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Kendra E.

    Verified purchase

    Reviewed 2/4/26, United States.

    I purchased a refurbished iPad 9th generation for my 8-year-old daughter, and I couldn’t be happier! The device is practically brand new, looks and works perfectly. Shipping was fast, and the whole purchasing process was smooth and easy. Highly recommend Back Market for anyone looking for quality refurbished tech!

    Condition

    Fair

    Purchased

    1/18/26

  • Saniah J.

    Verified purchase

    Reviewed 2/1/26, United States.

    I LOVE LOVE LOVE MY MACBOOK… I got it fair for 130$ it had little scratches on the outer box but nothing that wouldn’t happen anyways and I’m getting a case for it so it’s more like good-excellent condition I will be buying another one for my fiancée ❤️

    Condition

    Fair

    Purchased

    1/21/26

  • Camelia P.

    Verified purchase

    Reviewed 1/28/26, United States.

    I love it. It's not the newest generation, but it does handle all the apps that I need- it's primarily for my kiddo so I wanted something with a little lag so she wouldn't be able to go click crazy. It's in great shape and also works as a second monitor for my laptop with. no additional hardware. Very functional buy!

    Condition

    Excellent

    Purchased

    1/11/26

  • Juliana S.

    Verified purchase

    Reviewed 1/28/26, United States.

    So far so good. I hired an iT friend to do the set up and I’m glad that I did as there were a couple of things that required dealing with my service carrier by phone. Everything went well, but took a bit longer than anticipated. The phone is working well and I am enjoying using it.

    Condition

    Premium

    Purchased

    1/13/26

  • Jarod M.

    Verified purchase

    Reviewed 1/28/26, United States.

    I’m aware there’s a Reddit group full of users who’ve had negative experiences with Back Market. I’ve known about the company for several years, but I avoided ordering from them because of those stories, even though some people did report positive outcomes. That said, I chose this device because it fit exactly what I needed: seamless integration between my MacBook for video editing, photos, and posting on social sites for my business. Using my Android device wasn’t feasible for the kind of smooth workflow I was looking for. In the end, ordering was a breeze. The device is a great addition to have in my pocket for business use, and I was able to get it for a fraction of the original cost. The one thing I would change is that I should have gone with the Pro Max instead of the pro as it is a bit small. That said, as with anything online, buying from a third-party seller always comes with some risk. However, that doesn’t mean every seller is someone you should automatically be wary of, this seller was definitely top tier in my book!

    Condition

    Good

    Purchased

    1/12/26

  • Abinash B.

    Verified purchase

    Reviewed 1/28/26, United States.

    The phone is great overall. It arrived in great physical condition, with just 11 battery cycles ( the lesser the battery cycles, the better ). I got the phone for about $400 less than the original price, which I feel is a good deal, considering the fact that the phone was launched just 15 months ago. Initially I had a problem with the power button not being responsive sometimes, but maybe that was a software issue. I updated the phone to the latest software and there are no more problems. All in all, I am very satisfied with my purchase. 1 - Great Physical Condition ( no scratches, dents, cracks etc). 2 - Good Battery Condition. 3 - Good Price.

    Condition

    Premium

    Purchased

    1/11/26

  • Robin V.

    Verified purchase

    Reviewed 1/27/26, United States.

    Man all I’m gone say is I love BackMarket because this is my 3rd phone with them and they did not disappoint me at all and this phone came fair condition but it’s new the battery percentage is at 100 and everything work I didn’t have a problem putting my number over or anything thank you again the only problem is you guys got to get better with packaging these phones way better

    Condition

    Fair

    Purchased

    1/22/26

  • Marek A.

    Verified purchase

    Reviewed 1/25/26, United States.

    Great experience as usual with Back Market! Keyboard came 2 days early in a great condition with very faint to no signs of previous use. It works perfectly with my 11 inch iPad Air (2024) M2. I definitely recommend spending the extra money and buying excellent condition. It is worth it.

    Condition

    Excellent

    Purchased

    1/14/26

  • Josue V.

    Verified purchase

    Reviewed 1/25/26, United States.

    It is amazing. Even if I ordered it in a good condition, it was almost flawless. It has 1 scratch and 3 little ones that you will notice only if you pay attention to it. I can't ask for more, it's like if I bought a new one Thank you Back Market!

    Condition

    Good

    Purchased

    1/16/26

  • Demetrius C.

    Verified purchase

    Reviewed 1/25/26, United States.

    This watch is incredible and incredibly fast. The exterior is spotless, practically brand new. The battery health is at 100%, and it lasts a long time. I upgraded from a Series 7, and I can clearly see the significant difference. I have always wanted an ultra and for this price it’s perfect .

    Condition

    Premium

    Purchased

    1/15/26