Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Rubik M.

    Verified purchase

    Reviewed 4/20/26, United States.

    It is a literal brand new phone. Came with original Apple charger and original Apple SIM card remover and Apple papers and sticker. Battery health 100%. Would highly recommend BEST4TECH as a seller. It’s as good as Apple refurbished.

    Condition

    Premium

    Purchased

    4/6/26

  • Caleb V.

    Verified purchase

    Reviewed 3/5/26, United States.

    For what I paid for, this device is outstanding. Arrived with 85% battery health which isn’t bad for a machine more than 4 years old. Additionally, the way Apple made these devices it feels worth way more than what I paid for it. I needed a replacement for my 13” m1 with a cracked screen that I could only use hooked up to an external monitor. This has been the perfect replacement without having to go brand new. I will probably continue the refurbished route because the value is undeniable, no complaints here.

    Condition

    Fair

    Purchased

    2/4/26

  • Kylie L.

    Verified purchase

    Reviewed 3/2/26, United States.

    I was initially skeptical of refurbished stuff, but when my Switch OLED arrived, WOW! I AM IMPRESSED! They delivered on their promise and the switch is in perfect working condition. I will definitely be buying refurbished stuff from these people from now on!

    Condition

    Excellent

    Purchased

    2/20/26

  • Paul R.

    Verified purchase

    Reviewed 2/22/26, United States.

    Honestly I was a little hesitant ordering a referbished mac book pro off here. Only because I just had a not so good experience trying to order one through Amazon. I am more then pleased with my Mac book pro. It has a small amount of wear and tear but over all looks like brand new. Battery has 93% which is amazing for a 2021 computer. I found out that they replaced the screen on the computer and that must of been the reason for the refurbished. They used Apple parts for it. I would say order from here I had a great experience.

    Condition

    Good

    Purchased

    2/10/26

  • Cristobal C.

    Verified purchase

    Reviewed 10/2/25, United States.

    ✨ I’m truly happy with my purchase ✨ I bought a refurbished iPad from Back Market and it honestly exceeded my expectations. It arrived in perfect condition, looks just like brand new, and works flawlessly. The battery life is great, the screen is spotless, and the performance is smooth and fast. The best part is that I was able to get a high–quality device at an amazing price, with the peace of mind that it has been properly checked and certified. I would definitely buy from Back Market again and highly recommend it to anyone looking for top tech without overspending.

    Condition

    Premium

    Purchased

    9/14/25

  • Jeff S.

    Verified purchase

    Reviewed 5/1/26, United States.

    So far I've had an exceptional experience with Back Market and Omaha Blue. Like other reviewers, I was somewhat hesitant to purchase a refurbished machine, but the no-hassle return policy, included 1-year warranty, and reputation of Omaha Blue nudged me to give it a shot. I got the exact spec machine that I was looking for. Due to my budget, I opted for Fair condition. Many other reviewers had indicated that their "Fair" devices arrived in great shape. This was my experience as well. Couple of very minor scratches, otherwise exterior looks largely like new. Screen is immaculate. Keyboard is in fantastic shape - minimal shine on some of the keys (completely acceptable for a 2021 device). Battery at 90% with only 346 cycles. Just for good measure, I ran all system diagnostics and everything came up green. I've been using this machine for roughly three weeks and so far, it has performed flawlessly. Will definitely return to Back Market and Omaha Blue for future MacBook purchases.

    Condition

    Fair

    Purchased

    4/8/26

  • Abby J.

    Verified purchase

    Reviewed 4/19/26, United States.

    My phone arrived on the same day delivery anticipated it would, which is a rarity with majority of my online buys elsewhere. My Samsung Galaxy Z Flip 6 is in immaculate condition. I am definitely satisfied with my purchase. I highly recommend Backmarket to anyone looking for refurbished tech. Oh yeah...I almost forgot! The cherry on top? Their customer service is top notch. And not just some help bot. I mean an actual human being will respond to you with impeccable timing. This is my 2nd purchase with Backmarket and I have absolutely no regrets. ⭐⭐⭐⭐⭐

    Condition

    Excellent

    Purchased

    4/9/26

  • Jamie C.

    Verified purchase

    Reviewed 4/17/26, United States.

    I got this for my daughter-in-law and she absolutely loves it. It’s in perfect condition even though it was listed as fair. This is the 5th phone I’ve bought from Back Market and I’ve not been disappointed yet. Plus i bought a laptop that I love. I recommend buying refurbished electronic items from Back Market.

    Condition

    Fair

    Purchased

    4/14/26

  • Marcela C.

    Verified purchase

    Reviewed 4/2/26, United States.

    I’m extremely impressed with my experience with Back Market. I’ve been buying refurbished Apple products for a long time and have never had any issues—everything has always lasted me years. This was my first time purchasing through Back Market, and the entire process was seamless. The website is easy to navigate, they have a ton of inventory, and I knew exactly what I wanted—and that’s exactly what I received. Honestly, if I didn’t mention it, no one would ever guess it’s refurbished. It even came with AppleCare 😱 Shipping was super fast, and it arrived in the original box with everything included. I’m VERY, very happy with my purchase—it’s running perfectly!

    Condition

    Premium

    Purchased

    3/17/26

  • Anahita H.

    Verified purchase

    Reviewed 2/2/26, United States.

    ⭐️⭐️⭐️⭐️⭐️ Excellent MacBook – Highly Recommended! I’m extremely satisfied with my MacBook Air 13-inch (2020, M1). The laptop arrived in great condition and looks almost like new. Performance is excellent — it’s very fast, smooth, and handles multitasking perfectly. The M1 chip is amazing, the screen is clear and beautiful, and the keyboard and trackpad work flawlessly. Battery life is good and suitable for daily use, and overall the laptop feels reliable and high quality. The delivery was smooth, packaging was secure, and the whole experience with Back Market was very positive. I’m very happy with my purchase and would definitely recommend both this MacBook and Back Market to others looking for quality refurbished tech.

    Condition

    Excellent

    Purchased

    1/21/26