Adopt-A-Phone

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

182 verified reviews

Rating details

  • Battery

    4.7/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.8/5

  • Accessories

    4.6/5

  • Packaging

    4.7/5

  • Overall performance

    4.6/5

  • Appearance

    4.8/5

Reviews

  • Jhunnar H.

    Verified purchase

    Reviewed 2/6/25, United States.

    This is my first time ordering from a marketplace for refurbished phones and I would highly recommend Back Market! Refund process is easy and customer service is helpful and responsive! I've ordered 3 iPhones over the course of the last 2 months and Back Market helped me choose the right one for me. 1st iPhone was returned and refunded, 2nd cancelled and refunded, 3rd is now my current phone. 1st iPhone I owned for a couple of days, but returned to upgrade to the Max model. It was a iPhone 15 Pro in Premium Condition sold by Adopt-a-Phone. I was impressed with the condition of the 15 Pro. It came in like-new condition with 100% Battery Health and 10-15 Battery Cycle Counts. No visual defects. 2nd iPhone I ordered but the seller later confirmed the phone was out of stock. Customer Service gave me the option of switching to a similar spec but different color iPhone from the same seller or refund. I opted for the refund. It was a iPhone 15 Pro Max in Excellent Condition sold by DuckSoup. 3rd iPhone (which is now my current iPhone) is a different 15 Pro Max in Excellent Condition from seller ItsWorthMore. The condition of the phone matched Back Market's grading of a Excellent condition phone. The screen was flawless. Body has almost no signs of use besides some minor blemishes on the lower back glass. Hardware is 100% fully functional. Battery health is good. Received the phone with 90% maximum capacity, 265 cycle count. It's been about 2 weeks and the phone is still working great.

    iPhone 15 Pro 1000GB - White Titanium - Locked Verizon - Dual eSIM

    Condition

    Premium

    Purchased

    12/30/24

  • Jacqueline A.

    Verified purchase

    Reviewed 12/15/24, United States.

    Got the premium quality phone with all the checks and it's basically indistinguishable from a new phone! Great battery life. The only thing is i wish it didn't come with a screen protector on (I know most ppl like them but I don't). My first time buying refurbished for the environment and to avoid generating net new iPhone demand for more unethically sourced Apple cobalt from the Congo. Use your phones as long as you can and go refurbished from BackMarket when you need a new one!

    iPhone 15 Pro 512GB  - Black Titanium - Unlocked

    Condition

    Premium

    Purchased

    11/30/24

  • Amaya H.

    Verified purchase

    Reviewed 7/7/26, United States.

    The whole process was super easy & really fast! I ordered my Neo, and withing 4 days I had the device at my fingertips. Communication was super fluid with both BackMarket and the individual seller, so it never felt like I was out of the loop. I knew what was going on the whole time, and it felt like I was right in-store with a representative. The computer itself is AMAZING!

    MacBook Neo (2026) 13-inch - Apple A18 Pro 6-core and 5-core GPU - 8GB RAM - SSD 512GB - Standard display

    Condition

    Premium

    Purchased

    6/26/26

  • Reynault J.

    Verified purchase

    Reviewed 12/21/25, United States.

    I'm still getting familiar with my iPhone 16 Pro Max. Will probably give it a 5 rating once I've totally found my way around it. I'm still awaiting a return label to send my iPhone 15 Plus back so that my refund can be processed. Please help.

    iPhone 16 Pro Max 256GB  - Desert Titanium - Unlocked

    Condition

    Premium

    Purchased

    12/9/25

  • Stuart P.

    Verified purchase

    Reviewed 4/7/25, United States.

    The iPhone 15 Pro Max is such a complicated instrument that I still don’t know many of its features. I am an adept user of YouTube and I’m learning things daily. But the phone is in beautiful like new condition. A great deal.

    iPhone 15 Pro Max 256GB  - Blue Titanium - Locked T-Mobile

    Condition

    Good

    Purchased

    3/25/25

  • Kimberly L.

    Verified purchase

    Reviewed 7/23/26, United States.

    The phone came in an unmarked white box, in pristine condition at 100% battery health. I received an installed screen protector, charging cable, block (neither are original apple products). Truly, it’s absolutely a brand new device, I only hoped it would have came in the original apple box but can’t hang my hat too high. Overall, I am extremely happy with the purchase from this seller and I recommend to anyone having second thoughts.

    iPhone 17 Pro 256GB  - Cosmic Orange - Unlocked

    Condition

    Premium

    Purchased

    7/9/26

  • Frankie H.

    Verified purchase

    Reviewed 1/11/26, United States.

    I recently upgraded my phone through Back Market and couldn’t be happier. The iPhone arrived in excellent condition at a great price, and I was pleasantly surprised to find it already had a screen protector installed — a really nice touch. I’ve been using it for about a month now and it’s been performing perfectly. The whole experience was smooth, easy, and a great value. I would definitely recommend Back Market to anyone looking for a high-quality phone without paying full retail.

    iPhone 16 Pro Max 256GB  - Black Titanium - Unlocked

    Condition

    Premium

    Purchased

    12/17/25

  • Brian W.

    Verified purchase

    Reviewed 3/18/26, United States.

    It turned out to be exactly what they said it would be. Very good looking great condition iphone 16 that works perfectly!

    iPhone 16 128GB  - Black - Unlocked

    Condition

    Premium

    Purchased

    3/3/26

  • John F.

    Verified purchase

    Reviewed 3/13/26, United States.

    My iPhone 17 Pro arrived like new and works great. This was my 3rd purchase from BackMarket and each one has been great.

    iPhone 17 Pro 512GB  - Deep Blue - Unlocked

    Condition

    Premium

    Purchased

    2/27/26

  • Samir M.

    Verified purchase

    Reviewed 10/23/25, United States.

    Only a few weeks in, but super happy with phone. Was like brand new. Battery has been great so far and the speed at which things run is awesome. Came from an older iPhone SE, so took a minute to get used to how to operate it, lol. Phone came with a screen protector attached already so that was a nice surprise as well. Kudos to Back Market and this particular seller.

    iPhone 16e 128GB  - Black - Locked AT&T

    Condition

    Premium

    Purchased

    10/5/25

49 products