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Seller reviews, items and info
Approved seller with 4.3/5 Stars ratingTrusted on Back Market for
Overall rating
8,296 verified reviewsRating details
Accessories
4.2/5
Appearance
4.3/5
Battery
4.1/5
Lens & Camera
4.5/5
Overall performance
4.2/5
Packaging
4.4/5
Shipping
4.5/5
Reviews
Kevin B.
Verified purchaseReviewed 2/16/25, United States.
Bought a GOOD quality phone I would easily call it EXCELLENT, I wasn't able to find any damage scratches etc. Have never had an issue purchasing from back market. Wonder what I'll get next.
Condition
Good
Purchased
2/3/25
Momin K.
Verified purchaseReviewed 3/11/25, United States.
I purchased a good condition iPhone 14 Pro, and overall, I’m satisfied with it. The phone arrived in perfect condition aside from a couple of minor scratches on the screen, which don’t affect usability. Performance, camera quality, and overall functionality are excellent, just as expected from an iPhone. The only concern I have is the battery health, which is listed at 88%, but it seems to drain faster than I anticipated. While it still lasts a decent amount of time, I’ve noticed it depletes quicker compared to other iPhones I’ve used with similar battery health. Other than that, the phone is great, and I have no complaints. If battery life isn’t a major concern for you, this is still a solid purchase!
Condition
Good
Purchased
3/6/25
Charlene L.
Verified purchaseReviewed 4/30/24, United States.
I received my iPhone 12 Pro Max in excellent condition. No visible scars or scratches. Phone was new. I had no issue with transferring data from one phone to the other. This is my second phone from back market. I will continue to use back market to order phones.
Condition
Excellent
Purchased
4/17/24
Wanyoike N.
Verified purchaseReviewed 3/24/25, United States.
Oh my goodness. I am so thrilled to leave this feedback and I'd recommend this 1000/10. I ordered a phone with the fair option and it came as more as excellent. Battery health at 100%>. No signs of use as the phone is super new. I would recommend this to anyone looking for a great phone within a pocket friendly budget. Much love from Kenya🇰🇪🇰🇪 ❤️❤️
Condition
Good
Purchased
3/6/25
Maria R.
Verified purchaseReviewed 2/20/25, United States.
I have been searching this site for a phone for a while, but I couldn’t pull the plug on whether or not to purchase a refurbished phone. I am super happy with my iPhone 15 Pro Max. It was exactly as described and works and looks amazing. Backmarket didn’t disappoint! Will be purchasing from them again.
Condition
Good
Purchased
2/2/25
Jill M.
Verified purchaseReviewed 1/19/25, United States.
Super happy with my Apple Watch! Ordered one from Amazon that needed to be charged at least twice a day, turns out it had 76% battery health which made me scared to buy another refurbished one, but I went to backmarket and got one, it was delivered within a couple days & has 100% battery health even though it’s a used watch! It’s in excellent perfect condition and now the charge lasts almost two days!! So happy❤️
Condition
Excellent
Purchased
1/5/25
Brandiss M.
Verified purchaseReviewed 9/11/24, United States.
So glad this phone worked out for me. It’s exactly as described and works without issues. This is the 3rd phone I ordered. The first 2 had issues. With them being used phones, I didn’t really stress too much about it. I also knew BackMarket would be there to help me every step of the way through the process. Thanks to everyone that made this a smooth process.
Condition
Good
Purchased
9/5/24
Jd L.
Verified purchaseReviewed 3/17/25, United States.
First of all, the iPhone mini is the best iPhone no question and I'm buying this in 2025. Secondly, the device came basically brand new with 100% battery health and no signs of scratches or anything. It's literally flawless, and I just paid for the "good" option when I checked it. Back Market is king and although I'd love shipping to be faster, I will totally go back here for future phones.
Condition
Good
Purchased
2/28/25
Alicia R.
Verified purchaseReviewed 6/6/25, United States.
I ordered this phone on a Wednesday and it arrived on a Friday!!!! In addition, I ordered the worst condition and it arrived good as new! Also, it came with 92% battery health! This is our 5th purchase from Backmarket. I highly recommend!
Condition
Fair
Purchased
6/4/25
Gazzy A.
Verified purchaseReviewed 11/10/24, United States.
honestly I was skeptical at first about buying any merchandise and now I feel so glad that I did this purchase because I have a perfect phone A Perfect Replacement and it operates and the camera seems even better on this device than my previous I thank you guys highly
Condition
Excellent
Purchased
10/30/24