Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Chris O.

    Verified purchase

    Reviewed 4/18/23, United States.

    Purchased phone for someone other than myself. Was very disappointed to find the sim tray missing, making the phone inoperable. Seller Cellphone Depot didn't take the 5 seconds to factory reset the phone. Included incomplete power cord. The whole experience has been very bizarre.

    Condition

    Excellent

    Purchased

    4/12/23

  • Kudakwashe N.

    Verified purchase

    Reviewed 3/8/23, United States.

    The gadget is really intact and performance so far is top notch. Planning on getting my MacBook soon.

    Condition

    Excellent

    Purchased

    2/16/23

  • Terri D.

    Verified purchase

    Reviewed 12/1/22, United States.

    The phone looks excellent on the outside but it hasn't been wiped. I'm still waiting to hear back from BackMarket. I'd love to keep the phone but I need some sort of plausible explanation for how a refurbished phone wouldn't automatically be wiped. I hate to think that they received a good-looking phone and just shipped it out as-is. I'll update this review if my opinion changes. They want me to provide additional details about my experience but until I find out if the phone was actually refurbished, I'm not happy about any of it.

    Condition

    Excellent

    Purchased

    11/23/22

  • Janiel R.

    Verified purchase

    Reviewed 6/2/23, United States.

    it was in great condition

    Condition

    Excellent

    Purchased

    5/29/23

  • John C.

    Verified purchase

    Reviewed 5/22/23, United States.

    As described! Thank you!

    Condition

    Excellent

    Purchased

    5/14/23

  • Geoffrey G.

    Verified purchase

    Reviewed 5/20/23, United States.

    This piece of shit stopped accepting a charge. Barely been 3 months! You F****d me AGAIN!!! The reason everything below is marked BAD is because YOU FORCED ME TO GIVE AN ANSWER AND SO MY ANSWER IS FUCK YOU!!!!!!!!!!!!!!! You should have just let me answer the pertinent questions.

    Condition

    Excellent

    Purchased

    4/10/23

  • Angel A.

    Verified purchase

    Reviewed 5/16/23, United States.

    I got a good price and the item is as described... Keep working!!!

    Condition

    Excellent

    Purchased

    5/4/23

  • Ashley E.

    Verified purchase

    Reviewed 4/12/23, United States.

    My son had his iPhone mini for less than a month before it stopped charging and kept giving an error that the battery was not iPhone compatible. We sent the phone back before the 30 day warranty was up, it was sent back, worked for another month, and the same issue came up. We brought the phone to Apple where we were told it would cost over $300 to replace the battery and fix the issue. We wasted our money and now have to buy another iPhone.

    Condition

    Fair

    Purchased

    1/10/23

  • Nikhil K.

    Verified purchase

    Reviewed 3/22/23, United States.

    I bought the option for excellent condition but there is a scratch near the camera,that was disappointing.

    Condition

    Excellent

    Purchased

    2/26/23

  • Jp D.

    Verified purchase

    Reviewed 12/8/25, United States.

    Condition

    Good

    Purchased

    12/2/25

8 products