Cellphone Depot

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

698 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.8/5

Reviews

  • Tracey G.

    Verified purchase

    Reviewed 10/9/23, United States.

    Was in decent condition a nick where I see a spec of green but works fine.

    Condition

    Fair

    Purchased

    9/26/23

  • Heidi T.

    Verified purchase

    Reviewed 8/3/23, United States.

    This phone was advertised as unlocked. This phone is an AT&T phone and my carrier is Verizon so it's useless to me. Now I have to pay to ship it back to the seller. The phone looks like it's in great condition, just not as advertised when it comes to being "Unlocked"

    Condition

    Excellent

    Purchased

    8/1/23

  • Sarah D.

    Verified purchase

    Reviewed 6/14/23, United States.

    I like it a lot! However, it seems like I can't get the phone ringer to stay on vibrate and also set my alarm to have volume. If the ringer is set on vibrate, the alarm will only vibrate. :/

    Condition

    Excellent

    Purchased

    5/31/23

  • Cynthia K.

    Verified purchase

    Reviewed 6/8/23, United States.

    Defective item, expect me to send it back before they send another and allow them 3 days to figure it out. So 7 more days without a phone. Yeah right should have got it right first time. I do not recommend this seller.

    Condition

    Excellent

    Purchased

    6/5/23

  • Michelle W.

    Verified purchase

    Reviewed 2/11/23, United States.

    The phone keeps updating..don't know what it's updating up it keeps updating all night then half the day 😔😪 It'll shut it's self out without warning and I have to wait till it turns on again JUST to use it! I love Samsung phones but not this one..I want a refund...

    Condition

    Excellent

    Purchased

    2/5/23

  • Corrinne C.

    Verified purchase

    Reviewed 10/27/24, United States.

    The phones in good condition , I'm loving it so far ,but the charger is a mess 😞

    Condition

    Excellent

    Purchased

    10/18/24

  • David S.

    Verified purchase

    Reviewed 12/19/22, United States.

    All good,now.. I thought of returning it,a few days ago..I was having data,sim card, connectivity issues. Ended up,the sim card had to get correctly synced to my s20fe,through tmobile technician,online.. It's working awesome, now,, Thank you,guys!!

    Condition

    Excellent

    Purchased

    12/4/22

  • Curley H.

    Verified purchase

    Reviewed 2/7/24, United States.

    Still getting use to it

    Condition

    Good

    Purchased

    1/20/24

  • Julie M.

    Verified purchase

    Reviewed 3/24/23, United States.

    First order of the phone, I got a different color than listed. Customer service was prompt and helpful, but it was still inconvenient having to return it and wait for the refund. This phone was the right color and was accurately listed, but the sim port on the phone was missing. I was just glad I got the right color, but it is still annoying to have to go out of my way to buy it.

    Condition

    Excellent

    Purchased

    3/21/23

  • Shirley J.

    Verified purchase

    Reviewed 3/16/23, United States.

    Every now and then gets a bad cracking sound and you can't hear what the person is saying. It does it both on incoming and out going calls. I bought a case for it and while putting it on the screen cracked. Not very big but noticeable. The other phone is really good.

    Condition

    Excellent

    Purchased

    2/25/23

7 products