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Seller reviews, items and info
Approved seller with 4.1/5 Stars ratingTrusted on Back Market for
Overall rating
358 verified reviewsRating details
Battery
3.7/5
Lens & Camera
3.9/5
Shipping
4.3/5
Accessories
3.8/5
Packaging
4.4/5
Overall performance
3.9/5
Appearance
4.2/5
Reviews
John F.
Verified purchaseReviewed 2/23/21, United States.
Nice specs on a device that gets good reviews and at a good price. It arrived well packaged (double boxed) before the promise date. While the packaging and a label on the laptop said recertified, there was no other indication that this was refurbished. Excellent condition. Some things were not readily apparent in the specs. It will charge two ways, a regular round pin cable or a USB-C. The supplied charger used the USB-C port to charge. Screen brightness is OK in sunlight and dims nicely for reading at night. The keyboard has two levels of backlight, a nice bonus I was not looking for but happy to see. WIN 10 setup was easy enough but be prepared to allow time for updates. No cons so far. Happy customer here.
Condition
Excellent
Purchased
2/8/21
Chad G.
Verified purchaseReviewed 3/10/22, United States.
So far, so great. Very good condition, only a slight cosmetic issue. It seems to work well - and I was able to upgrade to Monterrey right away. Side note: this is my second item of this type. The first was a lemon (something wrong in the firmware, I think, would not accept an OSX upgrade). Backmarket was excellent about processing the return, so on net that makes me like the experience even more (even if it was a bummer to need a replacement)
Condition
Excellent
Purchased
2/23/22
David K.
Verified purchaseReviewed 5/16/21, United States.
The MacBook Pro is great. The screen is a bit small, but that's the size I ordered. I was surprised that it only contained two thunderbolt ports because I'm used to more ports. But once I bought a USB hub, I could connect everything I need. The main thing is that the previous computer I had would overheat regularly. This one is rock solid. cool as a cucumber. And it arrived very promptly.
Condition
Excellent
Purchased
5/5/21
Manal S.
Verified purchaseReviewed 4/15/24, United States.
After two years of using this, i can confidently say this purchase has been the BEST decision i’ve ever made in my life. This laptop came in mint condition, in its box, perfectly packaged, with an amazing charger. It works extremely fast, it honestly looks so sleek and beautiful i love it.
Condition
Excellent
Purchased
8/3/22
Juliano V.
Verified purchaseReviewed 2/26/22, United States.
condition: good, but actually it’s excellent. The battery is in good shape there’s only minuscule scratches you really need to force yourself to see theses scratches. Everything working well.
Condition
Good
Purchased
2/12/22
Makenzie B.
Verified purchaseReviewed 1/17/22, United States.
The box was a bit messed up when it arrived but the product itself is impeccable! I'm an artist and also enjoy video games and it runs my games and art program perfectly. Smooth as butter! I've ordered a few things from BackMarket in the past, cellphones mostly, so this is my first time ordering a laptop from here. I've always been very happy with the phones I've gotten from here so I wasn't very worried about the quality of this laptop. Amazing job, keep it up!
Condition
Excellent
Purchased
12/31/21
Mallorie H.
Verified purchaseReviewed 11/13/21, United States.
So glad I found this company. This laptop is exactly what I need for school, the speed is so fast. Definitely recommend the i7 processors. I couldn’t have found a better deal for this computer. The laptop looks brand new and performs amazingly.
Condition
Excellent
Purchased
10/28/21
Jacob G.
Verified purchaseReviewed 8/6/23, United States.
The laptop is great exactly what I needed and if your looking to play games on this laptop it is mostly compatible with Xbox, shipped in under a day and got it the next day after I ordered!
Condition
Good
Purchased
7/28/23
Ross W.
Verified purchaseReviewed 2/19/22, United States.
I took my time and researched Reddit while reading various reviews before purchasing my computer. I could not believe the quality and quick shipping. It was estimated to arrive in 7-10 days and came in 3! Not a scratch on it, booted it up quickly and I couldn’t be happier so far.
Condition
Excellent
Purchased
2/8/22
Lindsey G.
Verified purchaseReviewed 4/6/21, United States.
Delivered just as described and works perfectly! What a gift to find a product like this when I was about to spend $800 on a brand new Chromebase - This website saved me $700! And the sellers of my particular product where responsive and courteous to my questions :)
Condition
Good
Purchased
3/31/21