CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,760 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Paulina R.

    Verified purchase

    Reviewed 1/27/25, United States.

    I had a great experience with Back Market. It was an easy, quick and smooth process and there was no problem with getting money back for the phone that I turned in. They sent the package with the label to send in your trade-in so you don't have to think of getting any of that yourself.

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    1/7/25

  • Scott K.

    Verified purchase

    Reviewed 1/27/25, United States.

    The phone arrived on time and as described. It was activated with no issues and there was no damage to the device when it was received. I will recommend Back Market to friends and family in the future.

    iPhone 14 256GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    1/10/25

  • Alvi H.

    Verified purchase

    Reviewed 12/9/24, United States.

    I've bought this phone on excilentconditions. It was a gift for my brother. The phone itself was amazing. The condition is super new & everything works perfectly along with 89% battery health. It is my first purchase from v Backmarket and I would like to buy again from here.

    iPhone 13 Pro 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    11/22/24

  • On T.

    Verified purchase

    Reviewed 12/8/24, United States.

    The phone arrived in the specified timeframe and setup was smooth and easy. Everything seems to work fine but the battery life is a bit less than I hoped for at 90%. But hopefully it will last long enough for daily use. Glad that I have a warranty though in case anything goes awry. Thanks, Backmarket!

    iPhone 15 Pro 256GB - Blue Titanium - Unlocked

    Condition

    Good

    Purchased

    11/23/24

  • Hannah N.

    Verified purchase

    Reviewed 11/11/24, United States.

    After 2 weeks I still really like it! Battery health is great, I went from a phone that had to be charged 2-3 times a day to a phone that can almost last two full days. The set up process was super easy, and overall I have had a great experience

    iPhone 13 mini 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    10/24/24

  • Ruben C.

    Verified purchase

    Reviewed 11/11/24, United States.

    i was honestly skeptical at first when it came to buying this phone, i got the "good" option and it came in the mail less than a week later! i opened the box and inspected the phone and was surprised to see no scratches, no defects at all! i highly recommended

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    10/27/24

  • Julia C.

    Verified purchase

    Reviewed 10/31/24, United States.

    First I was super anxious if I was going to get my phone or not because I wasn’t sure if this was a scam. I reached out customer service after a couple days passed and my phone not being shipped and Ricardo was so kind a helpful. He explained it in a way it made sense to me and made sure to respond I felt very listened too and I appreciated his help so much. I got my phone today and it is in PERFECT condition. I’m thankful my brother recommended I get my new phone from here

    iPhone 14 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    10/24/24

  • Veronica Z.

    Verified purchase

    Reviewed 7/8/24, United States.

    The iPhone 13 I ordered was described as in "Good" condition. It came nicely packaged, and there were no scratches anywhere. I was very pleased with the appearance. Max capacity is at 88%, which I expected. It works well, and BackMarket helped insure it was delivered right. I've had it three days, and I'm really happy with my purchase.

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    7/2/24

  • Yazid I.

    Verified purchase

    Reviewed 6/28/24, United States.

    Nothing to say ! I got an excellent one ! it was like brand new 🆕 the box 📦 with an original wireless charger 🔌 the watch was 100% clean ! Not even one scratch thanks 👏

    Samsung Smart Watch Galaxy Watch 4 Classic HR GPS - Black

    Condition

    Excellent

    Purchased

    6/25/24

  • Teresa V.

    Verified purchase

    Reviewed 5/19/24, United States.

    First phone didn’t work with Spectrum, but this one works like a charm! Came looking brand new with 90% battery health. Return process for first phone was very easy. Would purchase again.

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Excellent

    Purchased

    5/15/24

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