CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,760 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Jonathan N.

    Verified purchase

    Reviewed 3/29/24, United States.

    Just set up and inspected device. Exactly as described. Flawless performance thus far. This is my 7th device purchased from BM and every order has exceeded expectations. Great company, top of the line refurbishers, and excellent customer service. Trading in my old device as well. Highly recommend Back Market.

    iPhone 13 Pro Max 1000GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Purchased

    3/24/24

  • Kendall W.

    Verified purchase

    Reviewed 2/9/24, United States.

    I was nervous about buying a refurbished phone but I did some research on BackMarket and took the leap. This was a great experience with extremely fast shipping and the phone in "very good" condition was seriously like a brand new phone and I saved a few hundred dollars in the process.

    iPhone 14 Pro Max 256GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    1/22/24

  • Erica P.

    Verified purchase

    Reviewed 1/22/24, United States.

    Great! Would buy from Back Market again. Phone is in great shape. Priced well. And a bonus is this purchase also does good for the environment by purchasing refurbished instead of new. Happy customer.

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked

    Condition

    Good

    Purchased

    1/7/24

  • Victoria P.

    Verified purchase

    Reviewed 12/7/23, United States.

    I’m a repeat customer and I tell everyone about you guys! My phone came in better than expected condition and right on time as promised. It was a gift and the recipient is very happy which makes me happy. I will continue to buy refurbished electronics from Back Market!

    iPhone 13 Pro Max 256GB - Gold - Unlocked

    Condition

    Good

    Purchased

    11/2/23

  • Jalaya P.

    Verified purchase

    Reviewed 11/19/23, United States.

    I bought it in fair condition it came with no scratches or dings on it. The battery heawas at 87% which I was expecting considering it’s a refurbished phone. It’s definitely worth the money. You won’t be disappointed.

    iPhone 12 Pro 128GB - Gold - Unlocked

    Condition

    Fair

    Purchased

    11/3/23

  • Mario R.

    Verified purchase

    Reviewed 10/18/23, United States.

    It literally came in really amazing condition considering I bought in fair, Thank You Back Market for having this awesome website/app and Thank You Certified Direct for this amazing refurbished Phone! 😊👍

    iPhone 12 64GB - Green - Unlocked

    Condition

    Fair

    Purchased

    10/14/23

  • Jean B.

    Verified purchase

    Reviewed 10/15/23, United States.

    This is the first time I have ever purchased a refurbished device and I was very pleasantly surprised at the condition of the phone. There was not a single scratch on the device. The operating system and the battery life have been awesome.

    iPhone 12 mini 64GB - Blue - Unlocked

    Condition

    Good

    Purchased

    9/29/23

  • Cody N.

    Verified purchase

    Reviewed 10/14/23, United States.

    I ordered it in "good" condition, not really knowing what it would look like. Absolutely flawless condition, looks brand new. You'd never know it was refurbished, it looks like it came straight off the factory line.

    Galaxy S22 Ultra 5G 128GB - Dark Red - Unlocked

    Condition

    Good

    Purchased

    10/6/23

  • Carl H.

    Verified purchase

    Reviewed 10/10/23, United States.

    This refurbished phone is amazing! Outstanding customer service from BackMarket. They sent the phone very fast. They have hilarious and informative emails. I am stoked I found this company. Highly recommend for your future new-to-you phones and more. Thank you

    iPhone 12 Pro Max 256GB - Pacific Blue - Unlocked

    Condition

    Fair

    Purchased

    9/26/23

  • Brett P.

    Verified purchase

    Reviewed 10/4/23, United States.

    Shipping was fast, phone was described perfectly. Besides battery health, which should be expected to be lower than 100% with refurbished phones anyway, this phone seems brand new. Very pleased with my purchased!

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    9/15/23

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