Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for

Overall rating

96 verified reviews

Rating details

  • Shipping

    4.8/5

  • Packaging

    4.7/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Henry W.

    Verified purchase

    Reviewed 10/1/23, United States.

    Received the Dell laptop computer in 2 days. THere was no cosmetic flaw and the laptop looked brand new without any scratches. The computer booted up without issues and we took offer to upgrade to Windows 11. We like Dell for their robust sturdy design and we use our computers for years. This new i7 is fast and with SSD, reliable. This will provide enough power for years. Serves our purpose well and do not need to spend 3x or more to get the latest and greatest.

    Condition

    Good

    Purchased

    9/17/23

  • Abbie B.

    Verified purchase

    Reviewed 3/17/24, United States.

    I was a little worried that there weren’t any available in “excellent” condition, and I had to settle for “good”. Luckily when the laptop arrived it looked flawless to me and so far it’s working great as well. I would recommend this seller!

    Condition

    Good

    Purchased

    3/2/24

  • Tyler H.

    Verified purchase

    Reviewed 9/7/23, United States.

    Got exactly what I ordered. Works well, honestly couldn't tell the difference from new (other than maybe minor defects on case, but those aren't important, there aren't many, and you can barely see them). It also showed up a bit earlier than initially expected, which was nice.

    Condition

    Excellent

    Purchased

    8/20/23

  • Shahn G.

    Verified purchase

    Reviewed 4/6/25, United States.

    so far, I'm happy with the item. it's my first laptop. so hopefully it's beneficial to my startup hobby/business.

    Condition

    Fair

    Purchased

    3/20/25

  • Kaydian B.

    Verified purchase

    Reviewed 12/2/23, United States.

    Have been using this for a week now. It's been great. I bought a monitor from Amazon to go with it. My problem at first was that the monitor came with an HDMI connection, however this CPU uses a different HDMI?? I think it's the older one. It's shaped different. So the connection that came with my monitor could not work. Bought a VGA because both had it and the monitor looked blurry after. Had to get another connection. Which is VGA to the older HDMI that the CPU has. It was a hassle. Once that settled everything ran smoothly. No hiccups. Amazing! Contemplating ordering another CPU from

    Condition

    Excellent

    Purchased

    10/29/23

  • Pberu K.

    Verified purchase

    Reviewed 7/9/26, United States.

    It was in excellent condition, it almost looks brand new. Also came with a charger.

    Condition

    Excellent

    Purchased

    6/10/26

  • Shanice R.

    Verified purchase

    Reviewed 6/12/26, United States.

    Very minimal wear on the underside. Runs great. Very pleased with my purchase.

    Condition

    Good

    Purchased

    5/26/26

  • Tom J.

    Verified purchase

    Reviewed 6/2/26, United States.

    Fast Delivery. Great product. Definitely recommend Back Market.

    Condition

    Excellent

    Purchased

    5/16/26

  • Israel D.

    Verified purchase

    Reviewed 9/5/23, United States.

    Great computer and performance, but they wants to cut cost and sent ordinary cheap power cord, now (10 months later) my iMac almost catch fire because a bad connection and nobody want to repair it because the liability. I don’t now if I will buy it from them again.

    Condition

    Fair

    Purchased

    11/27/22

  • Gary N.

    Verified purchase

    Reviewed 12/1/25, United States.

    Seems to work well after help transferring files

    Condition

    Good

    Purchased

    11/17/25

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