Device Giant

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,554 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Elga S.

    Verified purchase

    Reviewed 4/2/24, United States.

    Update to my issue: The seller has refused to repair the phone. I only had the $350 phone for two weeks. It keeps restarting on its own. Neither the seller nor backmarket is willing to help me. I was at least expecting them to say I would have to pay for the repair but that wasn't even an option. Unfortunately having issues with the phone, but on the plus side both BackMarket and the Seller are working with me to solve the issue. As it is not resolved yet I can't say anything further at this time. Except the value of the phone is great and the phone was delivered as promised. Thank you. No accessories were included.

    Condition

    Good

    Purchased

    3/18/24

  • Mendel F.

    Verified purchase

    Reviewed 3/28/24, United States.

    So I bought the one plus 10 pro, and I'm very impressed, I've had it two weeks now, and it's flawless you'd think it's brand new, response time is excellent aka super fast, charging life is great, thank you very much.

    Condition

    Good

    Purchased

    3/13/24

  • Serena W.

    Verified purchase

    Reviewed 12/13/23, United States.

    This phone is fantastic. I definitely wouldn't have known it was refurbished if I hadn't bought it here. 10 outta 10 would recommend. 👍

    Condition

    Excellent

    Purchased

    11/24/23

  • Rhianon I.

    Verified purchase

    Reviewed 3/12/26, United States.

    the phone was definitely not in excellent condition. there are dents and scratches and the back camera is dented. i think the screen was replaced at some point too because the screen protector won’t lay flat. i also keep having connection issues and the battery drains so fast. very disappointed. i’ve sent pics to customer service but haven’t heard anything back for several days now. would not recommend.

    Condition

    Excellent

    Purchased

    2/7/26

  • Kris C.

    Verified purchase

    Reviewed 12/31/25, United States.

    Great phone and price! Easy to setup

    Condition

    Excellent

    Purchased

    12/18/25

  • Scott W.

    Verified purchase

    Reviewed 12/24/25, United States.

    Black Market did a great job with my Galaxy S10 phone.

    Condition

    Excellent

    Purchased

    12/9/25

  • Cosmos J.

    Verified purchase

    Reviewed 12/12/25, United States.

    Nice

    Condition

    Good

    Purchased

    11/24/25

  • Aleksey Y.

    Verified purchase

    Reviewed 12/10/25, United States.

    Great condition, works as expected.

    Condition

    Good

    Purchased

    11/25/25

  • Don J.

    Verified purchase

    Reviewed 12/8/25, United States.

    Great

    Condition

    Excellent

    Purchased

    11/22/25

  • Chyna H.

    Verified purchase

    Reviewed 11/30/25, United States.

    I got the phone in 3-4 days, good condition. However when I looked at the screen in the sunlight it's like this very noticable rectangular, chip like thing in the device. So I'm paranoid about that. It wasn't in the other pixel I got here. So yeah 🙃

    Condition

    Fair

    Purchased

    11/17/25

58 products