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Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,172 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Demetrius K.

    Verified purchase

    Reviewed 9/30/24, United States.

    The Macbook came in excellent condition!! My wife loves her first Apple Macbook. She is frying use to the OS but loves it regardless. I’m going to get myself a Macbook Pro from Back Market!! I love this app!

    Condition

    Good

    Purchased

    9/14/24

  • Frances margaret J.

    Verified purchase

    Reviewed 2/15/26, United States.

    It's a very handy little computer to have. It was in good shape and works well. I'm glad I got it. It was a very affordable price compared to new ones. Delivery was quick too. I'm very pleased with it.

    Condition

    Good

    Purchased

    2/4/26

  • Whitney H.

    Verified purchase

    Reviewed 2/13/26, United States.

    I like the device. The wear and tear is minimal. My only complaint is the fan. I only use it for online search and assignments, but the fan will start going crazy after some time. It catches me off guard. Not a big deal, but something I need to consider if I take my laptop out in public.

    Condition

    Excellent

    Purchased

    1/28/26

  • Barbara M.

    Verified purchase

    Reviewed 2/3/26, United States.

    My device was sent out for delivery the day it was ordered . Though it was not rated as excellent, I see no flaws, and it arrived with enough charge to get it up and running. The device is updated and can be easily set up in the cloud on an iPhone.

    Condition

    Good

    Purchased

    1/29/26

  • Chenelle S.

    Verified purchase

    Reviewed 7/7/25, United States.

    I ordered the MacBook Air (2020) in “Good” condition, and I was honestly impressed! The quality exceeded my expectations — there were barely any noticeable scratches, and the device looks almost new. The battery life is excellent, and the performance is super fast. This was my first time ordering from Back Market, and I’m very happy with the experience. Highly recommend!

    Condition

    Good

    Purchased

    6/24/25

  • Rajahna A.

    Verified purchase

    Reviewed 3/6/25, United States.

    I found this website on a humbug, looking for refurbished items for a decent price. I was iffy at 1st, but after doing proper research, i took a chance & trusted this site. 10/10 would recommend to anybody! communication (updates), shipment & delivery was fast! Both items came in pristine & safe condition, you can't even tell it's refurbished!! I'm so glad i tried my luck!! :)

    Condition

    Fair

    Purchased

    3/4/25

  • Latreal H.

    Verified purchase

    Reviewed 7/12/24, United States.

    I bought this iPad for my 1yr old to watch her YouTube vids while traveling in the car. The physical appearance of the iPad was great and looked like new. Additionally, the iPad connected to my vehicle’s WiFi effortlessly and she’s now content while traveling. It has made everyone more peaceful. lol

    Condition

    Good

    Purchased

    7/5/24

  • Johnathan C.

    Verified purchase

    Reviewed 7/11/25, United States.

    I ordered a MacBook Air 2017 and it came fast. I also bought it in good condition and it looks excellent to me. Would I buy another product? Of course I will! Definitely will recommend this MacBook to anyone that wants to buy a laptop that is at their budget.

    Condition

    Good

    Purchased

    7/7/25

  • Gabriella T.

    Verified purchase

    Reviewed 3/5/25, United States.

    I really love the phone this is my first time ordering from here and it did not disappoint I love itttt

    Condition

    Excellent

    Purchased

    2/19/25

  • Celia H.

    Verified purchase

    Reviewed 12/11/24, United States.

    This is my second time ordering from BM.. So I knew the quality would be great already. I purchased this IPad for my daughters birthday and she absolutely loves it!! It works perfectly! On another note, back market customer service has always been amazing! I was shipped 3 iPads instead of just one unfortunately. I immediately messaged support and have been getting responses pretty quickly. They have been wonderful helping me through the return process. Excellent customer service with excellent devices!

    Condition

    Excellent

    Purchased

    11/17/24

6 products