Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,200 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Overall performance

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Melodie M.

    Verified purchase

    Reviewed 2/26/24, United States.

    Pretty good. Phone came in with an almost completely dead battery but that’s an easy fix. There’s a small scratch on the screen near the top that I’m hoping a screen protector will make less noticeable. Battery health was promised above 80% and is at 79% so I’m disappointed there but more disappointed with the scratch on the screen. Also didn’t get a sim card key but I made do.

    Condition

    Excellent

    Purchased

    2/22/24

  • Aria N.

    Verified purchase

    Reviewed 1/27/24, United States.

    The phone arrived quickly and did not have any visible defects other than one minor scratch on the screen. The only major issue I had was that the top speaker did not work properly, but I didn't need to call people often so it wasn't a big concern for me. Overall, 8/10 experience

    Condition

    Fair

    Purchased

    8/12/23

  • Linda E.

    Verified purchase

    Reviewed 11/27/23, United States.

    it had a few scratches on the screen but they were minimal. Battery life is at 85% . Still trying to make the sign on screen work with face recognition so still trying to work out the kinks but seems to be a good deal.

    Condition

    Excellent

    Purchased

    11/9/23

  • Alexander Z.

    Verified purchase

    Reviewed 9/18/23, United States.

    Overall I am happy with my BackMarket purchase. Good deal on a working iPhone. The screen was probably replaced at some point, as it is a little laggy. Apps crash at points. Some incredibly fast shipping too. For my budget price on a working phone, I am very satisfied.

    Condition

    Good

    Purchased

    9/6/23

  • Lizanne W.

    Verified purchase

    Reviewed 8/31/23, United States.

    I purchased a iphone 12 mini -very good condition however, it had a scratch on the screen and several scratches on the back. I thought that very good meant no scratches on the screen. Other than that the phone is working well

    Condition

    Excellent

    Purchased

    8/19/23

  • Willow G.

    Verified purchase

    Reviewed 8/18/23, United States.

    Got this for my sister and she loves it! She upgraded from an 8. We got it in excellent condition with 128gb. I complaints from her thus far abt the phone and it looked brand new when we got it. I’d def recommend backmarket and will be buying here again.

    Condition

    Excellent

    Purchased

    8/16/23

  • Alejandro A.

    Verified purchase

    Reviewed 12/24/25, United States.

    Experiencia muy decepcionante he comprado muchas veces y esta vez no fue bien. El producto llegó dañado, con algunos arañazos y visibles en la caja, a pesar de estar listado como "excelente" estado. Además, pedí los AirPods 4 con cancelación activa de ruido (ANC), pero recibí una versión sin ANC.

    Condition

    Excellent

    Purchased

    11/22/25

  • James A.

    Verified purchase

    Reviewed 9/22/25, United States.

    Works great, just like I ordered.

    Condition

    Excellent

    Purchased

    9/6/25

  • Abner M.

    Verified purchase

    Reviewed 9/17/25, United States.

    Awesome product

    Condition

    Excellent

    Purchased

    9/3/25

  • Ladamien M.

    Verified purchase

    Reviewed 9/15/25, United States.

    Really great purchase

    Condition

    Excellent

    Purchased

    9/4/25

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