I'm someone who prefers a refurbished item to a new one, not just because of price, but also an attempt at ethical consumption. This phone is pristine, works great, and is just the right amount of upgrade for me. I changed from a second gen iPhone New SE which means this is my first foray into no-button smart phones. Only thing I can't 100% sort out is how to focus the camera properly. Would recommend folks try this website for all of their tech needs!

Easy ordering. Phone is perfect with no visible wear or blemishes. The item shipped promptly but delivery was painfully slow (USPS). I highly recommend BackMarket. When shopping, use due diligence and check the reviews of the refurbisher before ordering.

Was a nervous buying from Back Market but my phone came as advertised with a new battery. Very happy with my purchase, would/will shop here again. I checked out the seller reviews beforehand as well (because Back Market is more of a broker, they don’t refurbish the phones themselves) and the company that sold mine had very good reviews.

I’ve been loving my refurbished iPhone 12 mini. It’s condition is exactly as described. Huge fan of the trade-in service as well. Was disappointed with the shipped cable tho. I expected a cable and power brick since it said “charger included”. Worst of all is it was usb type A, not a type C to lightning cable. But whatever

I purchased an iPhone 12 Mini 128 GB that was refurbished. Although the item came in an excellent condition and all items came as described, I received the 64 GB model. I’m hoping to purchase again while I wait for my refund to process. If my order is fulfilled correctly next time, I will be a happy camper. We will see how it goes.

The iPhone 12 mini that I ordered was in excellent condition and I’ve been using it now for several weeks without any issues. This was after 2 used phones purchased with on swaps.com advertised as excellent arrived with obvious cosmetic and functional problems. My brother recommended backmarket and the shopping/shipping/product experience has all been great. I appreciate the focus on waste diversion. Thanks!