Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,265 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.3/5

Reviews

  • James S.

    Verified purchase

    Reviewed 8/21/23, United States.

    very happy with the phone and BackMarkets service. I'm not the sharpest electronics person but BackMarket did a great job helping me get set up. Second phone from them very pleased.

    Condition

    Excellent

    Purchased

    7/30/23

  • Ihor Z.

    Verified purchase

    Reviewed 8/14/23, United States.

    This phone is great, the battery health is 83 %, no damage to the screen, and it runs like new. Overall I am satisfied with the low price and good customer service.

    Condition

    Good

    Purchased

    7/30/23

  • Rhonda I.

    Verified purchase

    Reviewed 8/6/23, United States.

    Right before delivery of the phone I got very sick, still am, so it’s not even out of the box yet. I can’t get the trade in done on time. But! Your service so far is amazing! I love the reminders and all the funny things they say. Ours a chuckle on my face.

    Condition

    Excellent

    Purchased

    7/24/23

  • Alice R.

    Verified purchase

    Reviewed 8/2/23, United States.

    Very happy with the phone, the selection, and the service. The Samsung S22 I purchased was listed in good condition - but it looks brand new and it works perfectly. The trade-in worked smoothly, and I received the credit for my old phone within a few days. This is the third phone I have purchased from Back Market and I have been very satisfied with all three phones. I highly recommend this site for anyone looking to get a great phone at a great price.

    Condition

    Good

    Purchased

    7/9/23

  • Luke B.

    Verified purchase

    Reviewed 7/28/23, United States.

    Absolutely perfect! I got the phone in good condition and got a phone with a battery with 99% battery health. The phone came a day earlier than expected and everything with it has been perfect. Would definitely buy again.

    Condition

    Good

    Purchased

    7/21/23

  • Mircea C.

    Verified purchase

    Reviewed 7/27/23, United States.

    Everything was excellent. Easy to look for what I wanted. I received the iPhone in perfect condition when promised. Definitely recommend BackMarket to anyone looking to save some money and get a great product.

    Condition

    Excellent

    Purchased

    7/8/23

  • Sandra F.

    Verified purchase

    Reviewed 7/26/23, United States.

    I bought this in the fair condition. It was perfect there were no scratches and the battery was brand new with 100% battery life when in settings. My old phone had a 88% battery life after three years of daily usage. I bought a iPhone XS Max from Back Market in 2020, was impressed and now that I got another new phone from Back Market I can say this is the only place I shop now for tech. The shipment was speedy, easy, and the phone had no trouble working with my carrier!

    Condition

    Fair

    Purchased

    7/6/23

  • Leigh M.

    Verified purchase

    Reviewed 7/24/23, United States.

    Back Market is excellent! The phone came in perfect condition and honestly feels brand new. I was debating between the mini or the pro and I am happy I chose the mini. The phone feels so light and easy to hold. Shipping was very fast. I absolutely recommend Back Market to anyone looking for a new device!

    Condition

    Excellent

    Purchased

    7/8/23

  • Houston H.

    Verified purchase

    Reviewed 7/17/23, United States.

    This is the second 8 plus I ordered from Back Market. The first one is still working fine after 2 and a half years, and I’ve never had any problems with it. the only reason I bought another is for more storage space.

    Condition

    Fair

    Purchased

    7/3/23

  • Mark H.

    Verified purchase

    Reviewed 7/16/23, United States.

    It was not the phone I ordered. It was blue instead of purple. It was supposed to be 128gb but it was a 256gb. And was in better condition than stated. So it was a better phone than what was ordered so it’s all good!

    Condition

    Fair

    Purchased

    7/1/23

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