Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

1,265 verified reviews

Rating details

  • Accessories

    4.1/5

  • Appearance

    4.4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.3/5

Reviews

  • Jeanne R.

    Verified purchase

    Reviewed 5/17/23, United States.

    Ordering easy and seamless, delivered when expected, Quality perfect! Appreciate all the guidance and updates provided. Have already recommended Backmarket. Thanks again, and will be back for future purchases.

    iPhone 13 Pro 128GB - Sierra Blue - Locked AT&T

    Condition

    Excellent

    Purchased

    4/25/23

  • Marcos Z.

    Verified purchase

    Reviewed 5/14/23, United States.

    The phone came in good quality and it works very good and well! Couldn’t be any more happy with my new phone now that I got it and have been using it! Thanks guys! I also enjoy shopping through you guys since the products are always guaranteed to be awesome!!

    iPhone SE (2020) 128GB - White - Unlocked

    Condition

    Fair

    Purchased

    4/28/23

  • Nomlayezo G.

    Verified purchase

    Reviewed 5/12/23, United States.

    Everything was and is amazing from customer services, shipping till the delivery. It was quick and easy . The regular updates keep your mind at ease . Love Backmarket so much , will definitely be buying from them in future.

    iPhone 11 Pro 512GB - Midnight Green - Unlocked

    Condition

    Fair

    Purchased

    5/7/23

  • Kiara F.

    Verified purchase

    Reviewed 3/17/24, United States.

    the screen freezes sometimes but its second hand & only for a few seconds so hey atleast it works lol i like it

    iPhone 13 512GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    3/1/24

  • Xolani G.

    Verified purchase

    Reviewed 9/19/23, United States.

    man this iphone looks brand new and i bought a fair condition but it looks like a excellent condition even the battery health is at 95% that's good thanks again but the problem it didn't come with a charging cable but i am a happy customer

    iPhone XR 64GB - Black - Unlocked

    Condition

    Fair

    Purchased

    8/31/23

  • Phillip B.

    Verified purchase

    Reviewed 8/13/23, United States.

    Was advertised as excellent. No problems. Works fine. Shipping was a few days longer than advertised.

    Galaxy S21 Ultra 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    7/23/23

  • Adam L.

    Verified purchase

    Reviewed 7/23/23, United States.

    This is my second back market phone purchase because my first experience was so good. That phone is a couple years in now and still going strong. My second and most recent experience has been just as good. The phone showed up quick, was exactly as described and was easy to activate. Well done back market. No reason why I wouldn't be back in the future.

    iPhone SE (2020) 64GB - White - Locked Verizon

    Condition

    Excellent

    Purchased

    7/8/23

  • Alison O.

    Verified purchase

    Reviewed 7/23/23, United States.

    The swap of phones went well with the help of a a sales person at an AT&T store.The phone works well. One cautionary note if you havea Thrive app (software for hearing aids) on your original phone. You must turn off the BlueTooth on your original phone and follow instructions sent by the company to remove the app from phone #1. I spent several hours and sent a number of emails to the compny to get my new phone to recognize my hearing aids.

    iPhone XR 64GB - Coral - Unlocked

    Condition

    Excellent

    Purchased

    7/9/23

  • Paul C.

    Verified purchase

    Reviewed 7/16/23, United States.

    Phone was advertised in "excellent" condition and it looked practically new. The face of the phone was in perfect condition and there was only a tiny scratch on the side of the phone. I really had to look hard to find any flaws - quite happy with the quality. My daughter has been using the phone for a few weeks now and the battery life is excellent. I cannot tell if the battery is as good as brand new, but it certainly is not a liability for the moderate to high daily use of a teenager.

    iPhone 12 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    7/2/23

  • Amy G.

    Verified purchase

    Reviewed 7/10/23, United States.

    I was skeptical of ordering a second hand phone, however, I bit the bullet and may have lost sleep over it 😆 I will have to be honest tho, I would absolutely do it again. I am a person who has to have a “new” phone in mint condition even if its used. I’m picky. I know the 14 pro max is only, what a half year old at this point in time, so it should be looking top notch. Let’s be honest tho, some people don’t give a flying truck about there phones. My phone came Pristine, perfect, flawless.. beautiful. I couldn’t be happier. It still has the original warranty on it till October of 2023, plus the year warranty that back market gives. COME ON!! What are you waiting for? Just do you reviews on the seller, and you’ll be good! I would definitely buy from back market again with no hesitation. Just do your research peeps!! Happy phone buying!

    iPhone 14 Pro Max 128GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    6/26/23

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