MOBILE IMAGE LLC

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 months

Based in United States

Overall rating

27 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.2/5

  • Lens & Camera

    4.3/5

  • Accessories

    3.9/5

  • Packaging

    4.6/5

  • Overall performance

    4.4/5

  • Appearance

    4.7/5

Reviews

  • Julian S.

    Verified purchase

    Reviewed 5/24/26, United States.

    Perfect phone for low-budget gaming or even daily use. RAM--8+16 ROM--128 REFRESH RATE--- 60--90---120 PERFECT LOW BUDGET PHONE😁 NOT A BOT but it came with At&t but if you have a sim you could switch it it takes all us carriers

    Condition

    Excellent

    Purchased

    5/9/26

  • Lucius M.

    Verified purchase

    Reviewed 5/17/26, United States.

    Had a little trouble getting it set up with Verizon, but got them on the phone and they took care of it. Also, there are some differences in my wives (her phone) other Moto and she has had some issues getting those ironed out. But so far, so good. thanks

    Condition

    Excellent

    Purchased

    5/6/26

  • Stephen S.

    Verified purchase

    Reviewed 5/15/26, United States.

    so far good, downloaded esim and took right off, phone looked brand new, I actually ordered more, I will never buy another phone that is locked, carriers screw their customers when you buy a phone from them, best buy the phone strait up, it's either pay now or pay much more later, anyway I not seen a bad phone from back market yet

    Condition

    Excellent

    Purchased

    4/30/26

  • Mike A.

    Verified purchase

    Reviewed 5/28/26, United States.

    This was an upgrade for my mother who is 87 y/o. She loved it, worked perfectly, looks great, and transfer from her old Motorola to this new one was very easy. Thank you.

    Condition

    Excellent

    Purchased

    5/12/26

  • Alcee A.

    Verified purchase

    Reviewed 7/12/26, United States.

    other than it being delivered to my next door neighbor and this pristine device being delivered and it's original box with a shipping bubble bag . I was absolutely blown away at the quality of the phone everything checks out The phone is damn near brand new you guys knocked it out the park with this one I will be back for more

    Condition

    Fair

    Purchased

    7/1/26

  • Chris A.

    Verified purchase

    Reviewed 7/21/26, United States.

    Came in time and was exactly as advertised..will do business with y'all again. Very happy customer!!

    Condition

    Fair

    Purchased

    7/11/26

  • Sharon S.

    Verified purchase

    Reviewed 8/21/26, United States.

    Hi Greg & team, my SSung 5g works well & am adjusting its ops daily,,& I'll buy a wall plug next. Because my neighbor needs a new ph, I sent him your website,,as your prices & warranty has his attn. Be aware, I'll keep my past mobile as a backup, thus ignoring the trade in. Signed, S in Portland

    Condition

    Excellent

    Purchased

    8/10/26

  • Wes M.

    Verified purchase

    Reviewed 7/6/26, United States.

    unfortunately it was locked and we were able to use it to return process was so terrible girl and understanding

    Condition

    Excellent

    Purchased

    6/28/26

  • Greg S.

    Verified purchase

    Reviewed 7/23/26, United States.

    I ordered the phone on 6/23/26 and paid an additional $15 to expedite shipping since I needed the new phone right away. Delivery was expected 6/25-6/26 (FedEx 2-day). I did not receive the phone on the 26th and requested a tracking update from FedEx. I got notification that my order would arrive late. I did get the delivery on 6/28/26, but felt like I wasted $15 on shipping. I know it is not Back Market's fault but I felt like you need to know. I could not get the WiFi to work on the phone and ended up returning it (may have been something I wasn't doing right). The return process went smooth and I received my refund promptly.

    Condition

    Fair

    Purchased

    6/23/26

  • Matthew H.

    Verified purchase

    Reviewed 5/17/26, United States.

    Love the new phone. Works way better and faster than my Samsung a14. I'll never go back to Samsung after trying Motorola.

    Condition

    Excellent

    Purchased

    5/4/26

1 product