Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

417 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Jeremy W.

    Verified purchase

    Reviewed 4/22/24, United States.

    Bought this over a year ago. I'm really really really bad with breaking phones and this has lasted me without a screen protector this entire time. Purchased in good condition but looked like i recieved in excellent condition, very happy with purchase

    Galaxy S10 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    5/10/23

  • Rachel L.

    Verified purchase

    Reviewed 7/17/23, United States.

    I loved the iPhone XR I purchased! It got smashed by a garbage truck and so I’m needing to buy another one but trying to pay down the one that’s smashed first. I am very satisfied with my experience with back market and want to purchase another just like it.

    iPhone XR 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    2/26/23

  • James B.

    Verified purchase

    Reviewed 9/28/23, United States.

    Phone came fast and in appropriate physical condition. Decided to replace as it would no longer take iOS updates but no concerns on the device.

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Good

    Purchased

    9/1/21

  • Ayla W.

    Verified purchase

    Reviewed 6/5/24, United States.

    item held up super well i had it for a year and a half before i went to trade it in for the 12. the phones battery lowkey started to go bad after awhile but that's a simple switch out if you wanted to keep the phone long term besides that i had no other complaints thank you back market :))))

    iPhone 11 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    1/15/23

  • Kenneth P.

    Verified purchase

    Reviewed 8/7/23, United States.

    I'm very happy with this phone purchase. In fact I bought a tablet a week later. The phone I ordered was rated "excellent" and the only indication that it wasn't new was some small scratches on the sim/microSD panel. Everywhere else it was pristine. I was a little concerned that on arrival the battery was fully discharged but now that I've had it for over a week battery life is about what I would expect from an almost new phone.

    Galaxy S20 Ultra 5G 128GB - Gray - Unlocked

    Condition

    Excellent

    Purchased

    7/26/23

  • Nathan B.

    Verified purchase

    Reviewed 7/19/23, United States.

    The S20 Ultra I bought was sold in "good" condition, but the only thing that wasn't pristine about this phone was a tiny little ding on the metal housing of the camera. It doesn't affect anything at all, and is covered up by a protector. The battery was empty-empty when I got it, which scared me for just a moment. After leaving it plugged in for five minutes, the screen came on to let me know it was charging. 5/5, Will buy from this seller again!

    Galaxy S20 Ultra 5G 128GB - Gray - Unlocked

    Condition

    Good

    Purchased

    6/29/23

  • Rubin A.

    Verified purchase

    Reviewed 8/6/23, United States.

    I ordered two for one of the phone was perfect the second phone the mic on the speakerphone didn't work but it was for my daughter's birthday and she told me she could live with it and you know how teenagers are it is what it is

    iPhone XR 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    1/18/23

  • Mildred C.

    Verified purchase

    Reviewed 12/31/22, United States.

    I am very happy with my refurbished iPhone, it came as advertised in excellent condition, not a scratch on it. I am 86 years old and new to all this technology but you made the process fairly easy. Thank you for following up on my purchase, not many companies do this today; and yes I would recommend backmarket to my friends.

    iPhone XR 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/18/22

  • Toni P.

    Verified purchase

    Reviewed 6/12/23, United States.

    I was much happier with my iphone xs. I ordered this iPhone 11 a while back in excellent condition and it came with scratches and dents on the edges as well as very filthy speaks. I didn’t have time to send it back but I just hope next time I order a phone it is not in the wrong condition. The first order was perfect. Exactly what I ordered. I will forever use Back Market.

    iPhone 11 64GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    9/30/22

  • Shannon U.

    Verified purchase

    Reviewed 3/2/23, United States.

    the iPhone 11 I ordered for my youngest daughter arrived today! the delivery time was amazing and right on time as they said.. it took 2 days to get here and when we opened the package it was absolutely perfect.. the packaging was secure, the delivery was great, and the phone is perfect.. in my own opinion this site is definitely where I will be shopping for all my electronics and things..

    iPhone 11 64GB - White - Unlocked

    Condition

    Fair

    Purchased

    2/28/23

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