Retech

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 10 months

Based in United States

Overall rating

24 verified reviews

Rating details

  • Shipping

    4.2/5

  • Packaging

    4.3/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Shalyn W.

    Verified purchase

    Reviewed 7/7/25, United States.

    I love these headphones. there was some small scratches but ultimately the looked really good! ( i think i order "fair" quality) but the damage os hardly noticable and they cleanex up well. so far the battery has been lasting all day no isses. This was a super eaay process and a great deal without breaking the bank. will buy here again

    Condition

    Good

    Purchased

    6/26/25

  • Terry M.

    Verified purchase

    Reviewed 4/5/26, United States.

    The A9+ came out of the box looking as though it had never been used. It had a 50% charge on arrival. Of course, there were several system and security updates to be installed - but after that: clear sailing. Very happy with my purchase.

    Condition

    Excellent

    Purchased

    3/22/26

  • Lynne E.

    Verified purchase

    Reviewed 4/12/26, United States.

    My tablet didn't make it to me, though FedEx said it had. I made contact with their online communication and from there, I heard from Laura. She followed up and in 2 days I had my tablet! Thank you Laura!

    Condition

    Excellent

    Purchased

    4/3/26

  • Lori W.

    Verified purchase

    Reviewed 4/10/26, United States.

    I bought this tablet with the assumption I was going to get $71 for my phone trade-in. It looked perfect to me but the refurbisher found an imperfection that was not visible to me at all. My bad. So instead of $71 - get this - they offered $5!!!! I mean, why bother? So I refused the offer and now I am thinking of sending the tablet back and just buying a new one which is only $50 more. I am all about not creating more e-waste, but Back Market, this time you disappointed me big time.

    Condition

    Excellent

    Purchased

    4/6/26

  • Andrew L.

    Verified purchase

    Reviewed 7/29/25, United States.

    I received my purchase in only three days, and the item came perfectly!

    Condition

    Good

    Purchased

    7/25/25

  • Suzanne R.

    Verified purchase

    Reviewed 3/9/26, United States.

    It goes with all of my devices and is very clear. The stereo is ecellent. This is my second pair (I left the first in a plane!) and it id of Bose quality.

    Condition

    Good

    Purchased

    2/22/26

  • Peter H.

    Verified purchase

    Reviewed 3/2/26, United States.

    Can't wait to try them out on a gig. First impression is good. Good range, easy to set up. Sound will be the test for singing.

    Condition

    Excellent

    Purchased

    2/19/26

  • Nicholas L.

    Verified purchase

    Reviewed 3/18/26, United States.

    Make sure you verify the unit your buying has a power supply. This was only the dock. Useless without power. Good thing I could find one on eBay. The lack of power should’ve been called out more clearly

    Condition

    Good

    Purchased

    2/27/26

  • Mena W.

    Verified purchase

    Reviewed 4/21/26, United States.

    The seller sent an Oxford Grey tablet with no stylus. I was offered by Isabella to keep the tablet with at $55 dollar refund and a $25 credit that i could withdraw to purchase a stylus separately (stylus' are priced around $75). the combined amout is adequate to purchase another stylus. I accepted the agreement and after a couple days another technician, Omar, joined the chat offering me to return the item. IF the seller had what i ordered in stock, i would recieve the original item. If not, I would get a refund. This process would take as long as 19 days. I declined to go through this process and get the original agreement Isabella offered and Omar agreed. As i wait for my refund and credit over several days, Omar sends a message stating I would only get $25 refund and $25 strict store credit to purchase another stylus. I look up the availability of a stylus compatible with the tablet i was sent, and there were none. I explained this to Omar, and he says a "higher team" decided my transaction is not eligible for the refund I was initially offered and he understands how it "feels unfair" despite being charged for what i did not receive and given a refund that cannot replace the missing parts of the order, which is not unfair, but a financial loss. Even if I was to purchase a stylus separately, it comes in Oxford Grey, not blue. if I were to get a case or wrap to change the color of the tablet, it would be an additional cost that isn't not covered by the original $75 refund and credit combined, and compensation is now being further reduced to paying additional cost to complete the order.

    Condition

    Good

    Purchased

    4/7/26

  • Eduardo C.

    Verified purchase

    Reviewed 11/16/25, United States.

    I haven't tested out the device yet, but the delivery experience was poor. I was sent the wrong tracking information and had to start an investigation after the package associated with the first tracking ID was delivered somewhere else. It ate up a good chunk of my time and certainly caused frustration.

    Condition

    Good

    Purchased

    11/5/25

284 products