Southwest Distributors

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

557 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Juan ignacio L.

    Verified

    Reviewed 12/2/24, United States.

    I recently purchased a Google Pixel 7 Pro from Back Market, and I’m really impressed with my experience. The phone arrived in excellent condition, just as described on the site. The pricing was competitive, and the purchase process was smooth and straightforward. Shipping was faster than expected, and the packaging was secure, ensuring the phone arrived safely. Overall, I’m very satisfied with both the product and the service. I would highly recommend Back Market to anyone looking for quality refurbished electronics at great prices!

    Condition

    Excellent

    Purchased

    11/27/24

  • Joseph C.

    Verified

    Reviewed 7/29/25, United States.

    The delivery was fast. Setup was a breeze. It only took a few moments to transfer my service once the phone was fully updated. I haven't had any issues with the new phone. It looked brand new out of the box. So far so good, I recommend these guys over Best Buy's refurbished phones any day. I bought one for my son recently and it was dirty out of the box. Once they refurbished it, they didn't even clean it up! It had gunk all over it. However, this phone was purchased as "good" condition. It was immaculate! Thank you for decent prices on quality equipment.

    Condition

    Good

    Purchased

    7/19/25

  • Eric M.

    Verified

    Reviewed 6/15/25, United States.

    Ordered Samsung Galaxy S23 in excellent condition. Was delivered quickly and in the time that was guaranteed. Opened the box and was pleasantly surprised to find the phone in a pristine condition and fully working order! I was hesitant about ordering a refurbished phone but soon realized I made the right decision. Thank you Backmarket! I would highly recommend to all.

    Condition

    Excellent

    Purchased

    5/30/25

  • Steve T.

    Verified

    Reviewed 2/1/26, United States.

    My device seamlessly set up when I swapped over the SIM cards. All I've had to do is re-establish passwords on some of the apps but this has been one of the best buying experiences ever. I recommend this place 100%. I will be coming back again. This place is awesome! And no, I'm not getting paid for this. This is just really one of the best experiences and seamless. It took 5 minutes literally and my phone was up and running 🙌

    Condition

    Excellent

    Purchased

    1/18/26

  • Samantha B.

    Verified

    Reviewed 1/24/26, United States.

    Just what I expected! I got the device for a very specific purpose (mainly viewing and editing PDFs) so I'm not really putting it to the test too much. but it's keeping up well. I'm impressed by the battery. I've only needed to charge it once a week or so, using it ~1 to 3 hours daily.

    Condition

    Excellent

    Purchased

    1/4/26

  • Axnelys G.

    Verified

    Reviewed 11/25/25, United States.

    great condition. heavy tablet. But after i purchased I noticed that in the description it says release date of the tablet is 2022 even though it's advertised for 2024, I decided to look because the case I bought is for a 2024 tablet and it doesn't fit.

    Condition

    Excellent

    Purchased

    11/20/25

  • Daniel C.

    Verified

    Reviewed 2/23/25, United States.

    I had placed an order for a refurbished "excellent" condition Pixel 7 with an Amazon seller, but received a phone with extreme signs of use. So bad that I had to contact Amazon directly for a refund, as the vendor was not responsive. Instead of trying my luck again on the previously mentioned platform, I decided to give BackMarket a try after reading their "Verified Refurbished" page. My renewed Pixel 7 arrived quickly and in real "excellent" condition. I'll definitely order from BackMarket again and would recommend it to anybody looking for a quality refurbished item.

    Condition

    Excellent

    Purchased

    2/9/25

  • Fox T.

    Verified

    Reviewed 8/16/24, United States.

    phone came absolutely pristine! honestly could have fooled me for it being brand new, I did miss the delivery and it required signature but I got it from the post office the next day, first time ever ordering from back market, and so far so good!!!

    Condition

    Excellent

    Purchased

    7/25/24

  • Shelby S.

    Verified

    Reviewed 3/8/26, United States.

    The phone came in the mail quickly - no issues. Screen was undamaged. As expected, some cosmetic damage (scuffs) on the back panel. Buttons work well. All around, good service, quality phone for a great price.

    Condition

    Good

    Purchased

    2/22/26

  • George G.

    Verified

    Reviewed 10/19/25, United States.

    I bought this phone because I know it and like it. The experience of purchasing it and receiving it from your company was excellent. I couldn't ask nor expect better service. The phone looks to be in excellent shape and works as expected. Time will tell how well it holds up. However, based on my experience with your company so far, I have no fear that, were something to go wrong with the phone within the warrenty period, you would take care of it promptly. Many thanks.

    Condition

    Excellent

    Purchased

    10/7/25

38 products