ThePhoneStoreCo

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,783 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.3/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Marquise B.

    Verified purchase

    Reviewed 1/25/26, United States.

    Very bad, I added to my T-Mobile phone plan and received a text saying the phone wasn’t capable but I’ll be able to still use it for texting and calling. I couldn’t download apps either which I was gone use the phone as my business phone. So I traded it in for an upgrade that I also had to pay for so I wasted money buying this iPhone X. I am highly pissed. Never buying a phone off here again!

    Condition

    Good

    Purchased

    1/14/26

  • Dmitri P.

    Verified purchase

    Reviewed 11/24/25, United States.

    Bought this to replace my older MacBook and it was worth it. Performance is still strong in 2025, battery life is solid, and it handles all my daily tasks with no issues.

    Condition

    Fair

    Purchased

    11/12/25

  • Tony F.

    Verified purchase

    Reviewed 11/11/25, United States.

    BackMarket is a great way to update to a newer phone without breaking the bank. The trade-in process is easy and quick. I love my “new” phone and totally recommend BackMarket!

    Condition

    Good

    Purchased

    10/24/25

  • Latonya M.

    Verified purchase

    Reviewed 11/6/25, United States.

    It works great and the condition was excellent as it stated. I wish it shipped a little faster but other than that great service and great price.

    Condition

    Excellent

    Purchased

    10/24/25

  • Tom J.

    Verified purchase

    Reviewed 8/25/25, United States.

    Received the phone within 2 days very well packaged. I’ve had the phone for a few weeks and works as should Very pleased

    Condition

    Excellent

    Purchased

    8/14/25

  • Marcus R.

    Verified purchase

    Reviewed 8/16/25, United States.

    The entire purchase was a nice and easy experience from downloading the app to finding exactly what I wanted in a matter a a couple of minutes.

    Condition

    Excellent

    Purchased

    8/9/25

  • Tia W.

    Verified purchase

    Reviewed 8/3/25, United States.

    I love it. Perfect condition. Beautiful color, camera, very compact not huge screen which i prefer. Great phone!

    Condition

    Fair

    Purchased

    7/20/25

  • Kelly K.

    Verified purchase

    Reviewed 5/8/25, United States.

    While the watch was in perfect condition they sent a white band and not the blue one that I paid for. Because of this I had to order a different band and wait for its arrival so I could wear the watch. This also reduces anything saved by using Back Market!

    Condition

    Excellent

    Purchased

    3/30/25

  • Ashley C.

    Verified purchase

    Reviewed 11/11/24, United States.

    Took a bit longer than expected and was a bit hard to track. However, the quality and price is literally perfect! It came with a privacy screen protector already on it and works amazing! Highly recommend.

    Condition

    Fair

    Purchased

    10/11/24

  • Kelly P.

    Verified purchase

    Reviewed 1/15/26, United States.

    The iPad I ordered was better than expected. Definitely worth getting.

    Condition

    Excellent

    Purchased

    12/31/25

47 products