Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for

Overall rating

13 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Appearance

    4.9/5

  • Accessories

    4.8/5

  • Battery

    4.7/5

  • Lens & Camera

    4.9/5

  • Packaging

    4.7/5

  • Shipping

    4.9/5

Reviews

  • Dan S.

    Verified purchase

    Reviewed 9/27/23, United States.

    Great selection…easy to navigate the website. Great service too! The phone was shipped quickly with quality packaging and good communication. The phone looks like brand new and setting it up was a breeze! Works like new as well. Another wonderful experience!

    Condition

    Excellent

    Purchased

    9/10/23

  • Maureen L.

    Verified purchase

    Reviewed 8/25/23, United States.

    amazing looking phone. looks brand new. works super fast. son loves the upgrade. I love the price. thanks back market !

    Condition

    Good

    Purchased

    8/11/23

  • Lillie R.

    Verified purchase

    Reviewed 6/29/23, United States.

    Great item!! The device looks and works as if it is brand new—perfect screen, body, camera, battery, and device functionality! Very fast shipping as well. Overall wonderful buying experience once again!

    Condition

    Excellent

    Purchased

    6/25/23

  • Whitney K.

    Verified purchase

    Reviewed 6/19/23, United States.

    I ordered an IPhone SE 3 is good condition and it exceeded expectations! Delivery was fast and customer service is amazing. I unfortunately was not able to use the device on my carrier, no fault of Back Markets! Their team has been super helpful and quick to respond to solve the issue! You can't go wrong with these guys! I will continue to shop with Back Market!

    Condition

    Good

    Purchased

    6/8/23

  • Betty H.

    Verified purchase

    Reviewed 7/17/23, United States.

    I received my phone very quickly, and it arrived in great shape. It looked like a brand new phone, had 100% battery life, and I’ve had no problems with it whatsoever. I was even able to set up my new phone all by myself and transfer the info from my old phone after reading your helpful instructions. I didn’t even have to call T-Mobile (I hate talking to T-Mobile)! BackMarket is the bomb! Betty H.

    Condition

    Good

    Purchased

    7/3/23

  • Channing B.

    Verified purchase

    Reviewed 1/20/23, United States.

    Coming from Android to an iPhone XS in excellent condition with 256gb and couldn't be happier with it! I was looking to experience 3D touch before becoming obsolete, and as a former Mac of All Trades customer, I have bought refurbished before and wasn't expecting anything too great, but this came in and actually looked new. Save for a couple very light scratches at top right corner of the screen (not even visible unless without screen protector and under direct light) the phone was in perfect condition. Everything works as it should. Battery maximum capacity was at 88% so it was definitely pre-owned, but otherwise this is practically a brand-new device. Currently savoring all I can out of 3D touch until the day I upgrade to something newer. Read and look at seller reviews on this site like you would on eBay. I got my iPhone XS from TOR GROUP LLC on Back Market with the excellent condition option and was not disappointed. I also ordered it with the generic clear phone case from Back Market and it's fairly decent. With use of the guide stickers, I managed to get the glass lined up perfectly and the clear case currently holds a Polaroid and a random sticker which is fun. Tldr: good experience, would recommend

    Condition

    Excellent

    Purchased

    1/8/23

  • Anthony O.

    Verified purchase

    Reviewed 11/1/22, United States.

    Hola, he estado utilizando el celular hace una semana y se mantiene bien en cuanto a la duración de la batería, al igual que la calidad del audio y video muy buena. En cuanto a la condición de a batería me llegó al 95% y hasta ahora se mantiene ese nivel porcentual.

    Condition

    Good

    Purchased

    10/19/22

  • Tracy D.

    Verified purchase

    Reviewed 10/27/22, United States.

    Phone is pretty much perfect, no visible scratches or blemishes. The only problem was poor packaging. Small box that was smashed in on one side and the phone inside was only wrapped in bubble wrap with no other protection. Luckily it survived but could easily have broken when the box was mashed in. Improve the packaging and I'll be more likely to order again. I wouldn't risk an iPad or laptop packaged that poorly

    Condition

    Good

    Purchased

    10/13/22

  • Robert E.

    Verified purchase

    Reviewed 5/18/23, United States.

    Item was fantastic!

    Condition

    Excellent

    Purchased

    11/14/22

  • Katherine S.

    Verified purchase

    Reviewed 10/26/22, United States.

    The battery was at 100% of capacity which is great and the iPhone just worked great since day one this site never disappoints me I already bought the iPhone and an iPad from them

    Condition

    Excellent

    Purchased

    10/16/22

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