TurtleScreen

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 3 years

Based in United States

Overall rating

282 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.3/5

  • Appearance

    4.6/5

Reviews

  • Rikelle T.

    Verified purchase

    Reviewed 7/16/25, United States.

    I love it! Its exactly what I wanted and the color is stunning. I haven't had any issues, hopefully I won't have any because I love this phone. The camera is wonderful! Overall super happy

    Google Pixel 9 Pro XL 256GB  - Pink - Unlocked

    Condition

    Excellent

    Purchased

    6/30/25

  • Dustin H.

    Verified purchase

    Reviewed 4/27/26, United States.

    It came quickly in great condition. Love it! After striking out with two other companies and three weeks of back and forth I finally tried Backmarket. If your undecided on refurbished, this is the company to go with. Even the big brand company everyone uses tried to pass on their junk to me. GALAXY S23 plus!

    Galaxy S23+ 256GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/8/26

  • Laura D.

    Verified purchase

    Reviewed 2/15/26, United States.

    I’m so happy with this device! I needed an upgrade but couldn’t afford to go brand new. This was the best decision I’ve made. I cut back on my cellular phone service expenses and went with a prepaid carrier so I can’t get a “free” phone anymore. I’m so glad I found this site and I will be purchasing from them again in the future. The phone looks flawless and brand new. You would never know it was a refurbished phone.

    iPhone 15 128GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/1/26

  • Portia D.

    Verified purchase

    Reviewed 12/27/24, United States.

    I ordered it the 21st, it shipped the 24th and I got it today the 27th. Which is fine, I wasn't in a hurry to get it. I ordered excellent condition, the phone was already on and at 63% when I opened the package which could've been an innocent accident. Been transferring data all day, it works fine. although it charges very slowly which I was surprised about, I got this phone to replace my S9 and that charges much faster. I'm not using the cord it came with so it might be that.

    Galaxy S22 Ultra 5G 128GB  - Black - Unlocked

    Condition

    Excellent

    Purchased

    12/21/24

  • Emma P.

    Verified purchase

    Reviewed 7/20/25, United States.

    Great phone. I got it with the plans of keeping it until updates are over (2032) and I dont forsee having any issues with it. My last Samsung from Backmarket lasted 2 years after updates were no longer supported. The camera is great, great storage for photos. An upgrade to night time photos compared to the Galaxy Note 10. If the color of the phone is important to you, you should know the color is not as vibrant as it is in the photos. Very pale green, but that is not a problem if you're just putting a case over it. As for the specs and functionality of the phone, it is very good quality. Very long battery, great OLED display. Quick and snappy.

    Galaxy S25+ 256GB  - Green - Unlocked

    Condition

    Excellent

    Purchased

    7/10/25

  • Diquail S.

    Verified purchase

    Reviewed 7/27/26, United States.

    Setup was super simple. Switching from android after 2-3 years was seamless also. It was shipped at 85% battery capacity, and shortly after setup it dropped to 84. Not bad, but definitely something to note

    iPhone 14 Plus 128GB  - Midnight - Unlocked

    Condition

    Good

    Purchased

    7/17/26

  • Andrew C.

    Verified purchase

    Reviewed 8/21/26, United States.

    I'm very happy with my refurbished phone. It's in like-new condition, and everything works just fine.

    Galaxy Note20 5G 128GB  - Gray - Locked T-Mobile

    Condition

    Excellent

    Purchased

    8/11/26

  • Anisah W.

    Verified purchase

    Reviewed 7/4/26, United States.

    Phones condition was fine, easy access and no complications with activating or transferring data from my old device

    Galaxy S25 128GB  - Silver - Unlocked

    Condition

    Excellent

    Purchased

    6/24/26

  • Cesar B.

    Verified purchase

    Reviewed 9/4/26, United States.

    Please be carefull with this seller specially “ TurtleScreen” I was supposed to receive a 256 gb Phone but they sent the normal Version with 4gb of Ram doesn’t cost the price they are selling it and they are using Fake Information I talk to customer services totally Useless and they offer me a $15 refund not even close the price in the market for a 128gb be careful it can happen to you and have a Bad Time just like Me

    Motorola Moto G Stylus 5G (2023) 256GB  - Black - Locked AT&T

    Condition

    Excellent

    Purchased

    9/2/26

  • Nikki C.

    Verified purchase

    Reviewed 1/26/26, United States.

    I wasn’t sure about the app in general because the prices looked too good to be true even with it being refurbished. I didn’t want to risk it so I chose the excellent and the phone came in no scratches no defects. The phone itself looks brand new as if I went to apple and bought it I am very happy about my purchase. Customer service through chat was always there to help and answer questions within a one day span. My only issue was I needed the phone as soon as possible so I got the expedited shipping. Yet it wasn’t really on here it was due to third party sellers they choose to buy phones from. FedEx for almost two weeks had my estimated delivery changed every day. So I did receive the phone pretty late. However, Customer Chat was there for me every step and I received a refund for my extra fee for expedited shipping.

    iPhone 13 Pro 128GB  - Alpine Green - Unlocked

    Condition

    Excellent

    Purchased

    1/12/26

25 products

Legal address

SMART PHONES BEATS1457 dorchester avenueDORCHESTER 02122United States

Seller's country of origin

United States