Refurbished price:$542.00
Versus $1,199.00 new

Based in United States
Battery
3.6/5
Shipping
4.3/5
Lens & Camera
4/5
Accessories
3.9/5
Packaging
4.2/5
Overall performance
3.6/5
Appearance
3.8/5
Reviewed 9/15/25, United States.
Phone was in fantastic condition overall. Only issue I have is that it didn’t come with an original Apple display that was sold with the iPhone. Though the display is working, it does not pass Apple diagnostics and sits higher than the frame.
Condition
Excellent
Purchased
8/30/25
Reviewed 9/14/23, United States.
Backmarket makes everything easy to navigate. I knew it was time to upgrade, but I also didn’t want to keep my old phone as I knew it would just sit in a drawer for years until I inevitably decided to toss it which is never a good idea. I searched for refurbished phones on google and came across backmarket. Amazing! It was like they already knew exactly what I was looking for with the “new” refurbished phone being the first thing I saw when I opened the app. I chose the phone I wanted, the color and even the option for quality and then the option to trade in my old phone. Within a couple of days I had my “new” phone and once they received my trade in, their monetary offer was in my account. My “new” phone works like a brand new phone, you wouldn’t even know it was refurbished and the quality is superior! I have a phone I love now and I also feel better about trading in my device with them and contributing to less e-waste! Win win!
Condition
Fair
Purchased
8/27/23
Reviewed 3/8/26, United States.
Would’ve given it 5 stars but the Bluetooth feature doesn’t work very efficiently. It struggles to find and connect to devises and will sometimes randomly disconnect as it struggles to hold the connection. Other than that everything else works great.
Condition
Good
Purchased
2/24/26
Reviewed 4/30/25, United States.
Phone looks great and works great I will be making future purchases love love the iPhone 13 Pro Max
Condition
Good
Purchased
4/10/25
Reviewed 3/12/24, United States.
Bought iP,hone Xs "Excellent" condition. Looked perfect. Not a scratch. Amazingly had 100% battery health, not 85%. Wow! Only prob was muffled microphone sound (and battery a bit warm). Communicated w/ BackMarket and they were on it immediately. Absolutely communicated within 24 hrs. Told me to do recovery for privacy and send it in. Vendor tried to fix microphone but could not and did not have another Xs in stock. So full refund! (If you get a chance to buy from vendor WeGoWeFix, do so. They respond quickly by text and are very helpful. Just wonderful experience from both BackMarket and WeGoWeFix. I am now be a loyal client of both and am looking for another iPhone Xs on BackMarket. I appeciate companies that live up to their own goals of great customer service.
Condition
Excellent
Purchased
2/13/24
Reviewed 2/6/26, United States.
Phone itself works fairly well, did have some minute issue transferring data from old phone and it had visible paint chips on the camera lens. I am overall happy but every time i see the camera side- i am just fair cause the condition of the car honestly aesthetic was supposed to be good
Condition
Good
Purchased
2/1/26
Reviewed 12/16/23, United States.
I really like the phone so much and I really like the fact that there were no cracks in the back or on the screen this phone came in good condition and shape I'm so in love with this phone, I went through 5 androids and I officially have an iPhone for the first time meanwhile I saw how expensive iPhones could be and when I saw advertisements of Back Market I saw how I could order iPhone in a cheaper version with high quality and I'm glad I ordered this iPhone from Back Market.
Condition
Excellent
Purchased
12/13/23
Reviewed 1/5/26, United States.
Everything is going very well with my iPhone 12 Pro Max
Condition
Excellent
Purchased
12/26/25
Reviewed 6/26/26, United States.
the Device arrived today but have some Stretches all around the edges. I am kanna disappointed because I oder this phone for my sis to send it as a gift for her outside the US. now I don't even have enough time to return it before my departure. and I don't have another money to repurchase it. I haven't used the phone so I can't tell about how it functions
Condition
Excellent
Purchased
6/23/26
Reviewed 6/14/26, United States.
My phone is shutting down and won't let me open apps.
Condition
Good
Purchased
6/1/26