Close the navigation

Customer reviews for Samsung Smartphones

4.3/5

Average of 177 collected in the past 6 months.

4-5 stars
73%
3-4 stars
15%
2-3 stars
7%
1-2 stars
5%

James P.

1 day ago
4.9/5

Came on time and looks like new. I got it for my grandson who does't have a good track record with phones. He really likes it. Good way to buy a phone.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Colleen P.

2 days ago
5/5

Oh. My. God. This whole process has been SO EASY. Where do I start? The support I've received with my stupid questions has been phenomenal. I unknowingly ordered the wrong kind of phone and getting it returned and refunded was SO easy! Then when I kept asking the same question over and over because ...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Theresa A.

2 days ago
5/5

Excellent customer satisfaction.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Thomas W.

3 days ago
4.6/5

Great quality at a decent price. Package had an ATT phone; yet I ordered T-Mobile. But the phone works well. Thanks

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Wayne R.

4 days ago
5/5

Exceeded my expectations, very satisfied.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Sara B.

4 days ago
3.5/5

I specifically requested a Verizon Galaxy Phone and received a T-mobile. Now I am waiting for my money back. I sent the phone through UPS a week ago today and still have not received my refund. Before sending my phone back, I verified that it was at factory reset, so I am not sure on the hold up. Ba...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Juan D.

5 days ago
4.8/5

very very happy thanks for everything

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Erika V.

5 days ago
4.8/5

Love

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Leland H.

1 week ago
3.8/5

Phone would not work with tmobile. Phone returned to certified cells on Monday. Still waiting on a response for refund or a tmobile phone. Not happy with their service.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

William B.

1 week ago
4.9/5

Good quality, phone works great. Had problem with charging cord not fitting the phone. Tried several different cords and found one that worked. The plug-in was not making contact with the phone. Suggestion: ship with working cord.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?