Customer reviews for Samsung Smartphones

4.3/5

Average of 6,670 reviews from the past 6 months.

4-5 stars
77%
3-4 stars
12%
2-3 stars
6%
1-2 stars
5%
Donald M. Bought: Galaxy A7 1 month ago
5/5
The refurbished Samsung Galaxy A7 I ordered for my wife arrived quickly. It looks new! After setting it up for her, I almost want to use that instead of my own refurbished Galaxy A10e. The A7 has twice the memory (64 vs 32) as the A10e, and the measurements are similar.

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Gregory K. Bought: Samsung Galaxy A71 5G 3 months ago
5/5
I am very pleased with the Samsung Galaxy A71 5G phone I got from Back Market. It was so reasonably priced and came looking almost new, with just some slight scratches on the back that I can't even see with the protective case on. This was my first purchase with Back Market and I'm glad I chose them...

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David T. Bought: Galaxy S20 FE 5G Verizon 4 months ago
5/5
After a (painless) return of a cell phone which did not meet my needs. I ordered an Samsung Galaxy S20 FE 5G in good condition from Omnipoint Mobility Solutions. When the phone arrived I was extremely pleased with the condition. The S20 FE 5G I received appears and performs as good as new. I can't s...

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Genie A. Bought: Galaxy S9 2 weeks ago
4.6/5
I am very happy with my refurbished Galaxy S9! The product was exactly as described and customer service has been great! Also, Back Market has the absolutely best explanations of some complicated (at least to me!) tech stuff that I have ever found! So thank you! Will definitely buy from Back Market ...

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Mckenzie A. Bought: Galaxy S9 3 weeks ago
5/5
Extremely happy with my refurbished galaxy S9. Shipping was fast and I recieved email updates, letting me know where my phone was. Phone is in great condition. No scratches, dents, or dings. It looks and runs like it's brand new. I wanted a good price on a used phone and Back Market had the best p...

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Kelsey B. Bought: Galaxy S10 Plus 3 weeks ago
4.8/5
Honestly I was nervously anticipating my Galaxy S10 plus arrival because I've never purchased a refurbished phone before, and I had read some negative reviews after my purchase about the distributer I just ordered from, and began to wonder if the positive reviews were even real people and not just b...

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Shawna K. Bought: Galaxy S10 Plus 3 weeks ago
5/5
The Galaxy S10 plus came exactly as described: in great condition and ready to go. This is my first purchase of a refurbished phone, and I wouldn't hesitate to buy again. In fact, I'm looking at laptops next!

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Christy L. Bought: Galaxy S10 Plus 1 month ago
4.9/5
The Galaxy S10 plus is beautiful. The color is prism blue. Almost immediately after I received the phone, I accidentally dropped it at work.It looked as if the screen was cracked. However,the seller had put a screen protector on it, sometime before shipping it to me. I highly recommend BackMarket ...

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Earnest R. Bought: Galaxy S9 1 month ago
4.8/5
I ordered a refurbished Galaxy S9 to replace one that had been dropped several times with screen and cosmetic damage. The phone received from Back Market looked 100% better than the one I had. The refurbished phone was received on time and was packaged appropriately. I've only had the phone for a co...

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Mark B. Bought: Galaxy S10 1 month ago
4.9/5
I enjoy the convenience of a longer battery charge of the Galaxy S10 vice my older J3. The The condition of the phone is excellent. Not one noticeable scratch on the viewing screen. Switching providers was very smooth. The price was very reasonable. So far I think that a reconditioned phone is a ver...

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