Customer reviews

358 verified reviews in the last 10 years.

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  • H

    Helen M.

    Purchased on December 13, 2022

    Verified purchase

    This Surface is awesome. My daughter needed a laptop for remote work. I gave it to her and she loves it. It was in excellent condition, even though I order the Good condition. Thanks to you Back Market for helping the world be better by selling refurbished.

    Item

    Microsoft Surface Pro 6 12-inch (2017) - Core i5-8350U - 8 GB - SSD 128 GB

    Condition

    Good

    Reviewed in the United States on October 13, 2023

  • M

    Manal S.

    Purchased on August 3, 2022

    Verified purchase

    After two years of using this, i can confidently say this purchase has been the BEST decision i’ve ever made in my life. This laptop came in mint condition, in its box, perfectly packaged, with an amazing charger. It works extremely fast, it honestly looks so sleek and beautiful i love it.

    Item

    Microsoft Surface Laptop 3 13.5-inch (2019) - Core i5-1035G7 - 8 GB - SSD 128 GB

    Condition

    Excellent

    Reviewed in the United States on April 15, 2024

  • J

    Jeramy G.

    Purchased on January 23, 2022

    Verified purchase

    Excellent service, arrival times, and, most importantly, the Surface Pro X is in next to new condition, remaining to impress the heck out of me, causing continual reasons to buy from this specific refurbishing website. Would buy again 100% And will!

    Item

    Microsoft Surface Pro X 13" SQ1 3 GHz - SSD 256 GB - 8 GB

    Condition

    Excellent

    Reviewed in the United States on January 27, 2022

  • W

    William C.

    Purchased on October 6, 2022

    Verified purchase

    Excellent value! I paid less than half of what others are selling for, and the only issue I've been able to find is there's a light spot about the size of a pencil eraser on the screen during loading; otherwise, it looks and runs like it's brand new. You can't see it when it's running normally, and it runs like a champ!

    Item

    Microsoft Surface Pro 6 12" Core i7 1.9 GHz - SSD 256 GB - 8 GB

    Condition

    Good

    Reviewed in the United States on October 18, 2022

  • S

    Shiara D.

    Purchased on July 20, 2023

    Verified purchase

    this purchase is so good I've been using it for about a month now, I got fair condition and it came like it was brand new. no complaints with delivery or device I highly recommend just buy it dawg ts fr😂

    Item

    iPad 9.7-inches (2018) 6th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in the United States on August 6, 2023

  • E

    Elizabeth H.

    Purchased on March 2, 2023

    Verified purchase

    I basically got a brand-new monitor for a million percent less than its new counterpart. (Maybe not a million, but you get it.) It's beautiful – zero scratches or issues. Back Market's quickly becoming my go-to for all tech.

    Item

    LG 31.5-inch Monitor 3840 x 2160 4K UHD (32UN880-B)

    Condition

    Excellent

    Reviewed in the United States on March 6, 2023

  • N

    Newton N.

    Purchased on April 25, 2023

    Verified purchase

    The monitor arrived as expected. The packaging seems okay, though some items were a bit lose in the box. The monitor itself was fine and had not trouble. Have set it up and used it now for a few weeks. No problems, works and looks great.

    Item

    Lg 27-inch Monitor 3840 x 2160 LED (27BL55U-B)

    Condition

    Excellent

    Reviewed in the United States on May 31, 2023

  • J

    Jose R.

    Purchased on September 7, 2021

    Verified purchase

    Exactly what I wanted! The laptop arrived faster than expected. It was well packaged. The laptop is in excellent shape and looks and feels brand new. I am amazed by the quality. The specs are correct. I can't believe this item is refurbished. Couldn't be happier!

    Item

    Lenovo ThinkPad C13 Yoga Chromebook Ryzen 5 2.1 ghz 128gb SSD - 8gb QWERTY - English

    Condition

    Excellent

    Reviewed in the United States on September 20, 2021

  • B

    Beverly A.

    Purchased on January 20, 2022

    Verified purchase

    I was hesitant to order a refurbished laptop but I could not afford a new one right now. I spent quite a while researching refurbished computers online and BackMarket got great reviews. My computer arrived as described Excellent. So far, I am loving it. Battery life is exceptional. I will never buy a new Laptop again! Don't let me down BackMarket! LOL

    Item

    Hp 15-DW1083WM 15-inch (2020) - Pentium Gold 6405U - 4 GB - SSD 128 GB

    Condition

    Excellent

    Reviewed in the United States on February 2, 2022

  • F

    Fabiana G.

    Purchased on August 18, 2023

    Verified purchase

    Item was marked as “Good” but the actual condition is “Fair”, so I’m deeply dissatisfied. It has multiple noticeable scratches, both fair and deep marks around the charger, and also it came so dirty that it was impressive, with scuffs in each corner, a lot of black that I couldn’t get out when I tried to clean it as much as possible. The cable of the charger came in better condition, but stained still and with that weird dust around. I feel like I paid more than it was worth, considering the price of this product in “fair” condition from other sellers or even this one. I don’t return it just because it works and I needed it urgently.

    Item

    USB-C macbook chargers 87W

    Condition

    Good

    Reviewed in the United States on August 25, 2023