CSER

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 8 years

Based in United States

Overall rating

5,461 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Claire W.

    Verified purchase

    Reviewed 11/29/25, United States.

    This is the second phone I’ve ordered from backmarket, I recommend them to EVERYONE! Not only are they reducing waste, but you can’t beat their prices either!! I ordered the iPhone 12 mini in “fair” condition, and it showed up looking brand new with only a few teeny scratches on the body! For $150 you seriously can’t beat it. I’ve never had issues with the longevity of their refurbished phones, my previous one lasted almost 5 years. The battery capacity on this one is 80% and it has no problem getting through the whole day off a full charge. Everything works like it’s supposed to with zero issues! I love this company, I love this phone, and I could NOT be happier :)

    iPhone 12 mini 64GB - Red - Unlocked

    Condition

    Fair

    Purchased

    11/13/25

  • Anahita H.

    Verified purchase

    Reviewed 2/2/26, United States.

    ⭐️⭐️⭐️⭐️⭐️ Excellent MacBook – Highly Recommended! I’m extremely satisfied with my MacBook Air 13-inch (2020, M1). The laptop arrived in great condition and looks almost like new. Performance is excellent — it’s very fast, smooth, and handles multitasking perfectly. The M1 chip is amazing, the screen is clear and beautiful, and the keyboard and trackpad work flawlessly. Battery life is good and suitable for daily use, and overall the laptop feels reliable and high quality. The delivery was smooth, packaging was secure, and the whole experience with Back Market was very positive. I’m very happy with my purchase and would definitely recommend both this MacBook and Back Market to others looking for quality refurbished tech.

    MacBook Air (2020) 13-inch - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - Standard display

    Condition

    Excellent

    Purchased

    1/21/26

  • Lawrence B.

    Verified purchase

    Reviewed 8/4/26, United States.

    I was really surprised at the condition this item was in for being rated "fair". It had a couple 1-inch cosmetic scratches (see pic), and that was the only thing I could reckon caused such a low rating. The battery was 88%, 78 cycles, the screen was pristine, the keyboard was perfect, the corners were not impacted at all. Considering the ~50% savings on a < 3-yr-old silicon Mac, I added a $20 thin case and I couldn't be happier. This was clearly a corporate computer as it even had a few months of enterprise Apple Care remaining. I almost didn't leave all this info since I'm afraid this awesome of a deal is likely exceptional and shouldn't be a typical expectation for "fair". But that is my experience.

    MacBook Pro (2023) 16-inch - Apple M2 Max 12-core and 30-core GPU - 64GB RAM - SSD 2000GB - Standard display

    Condition

    Fair

    Purchased

    7/27/26

  • Justice B.

    Verified purchase

    Reviewed 5/17/26, United States.

    great, worth the price and shipping was pretty fast for being standard. honestly would buy again and recommend to others wanting to upgrade but not wanting to buy completely new. my opinion was worth it. only a couple small screen scratches that were superficial & nothing else to note otherwise. battery level is 99%. and shows minimal charge time and first date of use of phone which wasn’t long ago.

    iPhone 15 Pro Max 256GB - Natural Titanium - Unlocked

    Condition

    Fair

    Purchased

    5/2/26

  • D’leja D.

    Verified purchase

    Reviewed 5/14/26, United States.

    I received my device yesterday and I love it so far. I will update if anything changes but it works and looks as good as new! I’m super happy with my purchase I buy all my things from Backmarket and always recommend, im not sure why this purchase actually made me hesitate with going fair for this iPhone but its perfect I feel like I got a great deal. Everything is great with shipping and communication as well.

    iPhone 16 Plus 128GB - Pink - Unlocked

    Condition

    Fair

    Purchased

    5/9/26

  • Rose S.

    Verified purchase

    Reviewed 6/18/25, United States.

    I was a little bit skeptical about getting a refurbished phone, but when I received it, I was so surprised about the quality of the phone. It looks and works like a brand-new phone. I bought this phone as a gift for my mom, an upgrade from the iPhone 8 Plus. I didn’t know that I would get such quality for a lesser price.

    iPhone 14 128GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    6/14/25

  • Martin E.

    Verified purchase

    Reviewed 12/27/24, United States.

    The condition of this device is really great the only thing is there is a few light scratches on the screen other than that everything is great. iPad powers on and turns off without any problems. I would recommend checking out a refurbished tablet or iPad from BackMarket as they have really great deals and have very reasonable prices for the devices that they sell. Overall my recent order meets my expectations and I have no complaints

    iPad Air 10.9-inches (2020) 4th gen 256 GB - Wi-Fi - Silver

    Condition

    Good

    Purchased

    12/11/24

  • Ken U.

    Verified purchase

    Reviewed 3/29/26, United States.

    The service provided after I decided to make the purchase was both prompt and courteous. The product itself was completely free of scratches, and the battery health was at 100%. I am thoroughly satisfied.

    iPhone 16 Pro 256GB - Black Titanium - Unlocked

    Condition

    Premium

    Purchased

    3/27/26

  • Sebastian G.

    Verified purchase

    Reviewed 5/21/26, United States.

    Absolutely amazing. Way cheaper than “Good” quality refurbished iPhone 16e’s at other big brand stores and came literally like new. Phone’s battery capacity is at 100%, the physical condition is flawless, and for the price it is really amazing. Definitely recommend if you’re trying to be smart instead of spending $100 more on a brand new one just because it comes with the original box.

    iPhone 16e 256GB - Black - Unlocked

    Condition

    Premium

    Purchased

    5/12/26

  • Richard C.

    Verified purchase

    Reviewed 5/17/26, United States.

    Excellent and easy experience at Back Market. Our refurbished iPhone 13 is line new and just what we needed. Don’t expect live customer service, but enough information to complete your transaction and AI answered questions are effective. Haven’t tried reaching anyone directly.

    iPhone 13 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    5/4/26

136 products