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Seller reviews, items and info
Approved seller with 4.5/5 Stars ratingTrusted on Back Market for
Overall rating
184 verified reviewsRating details
Battery
3.2/5
Lens & Camera
4.2/5
Shipping
4.6/5
Accessories
2.2/5
Packaging
4.6/5
Overall performance
4.3/5
Appearance
4.6/5
Reviews
Shelby M.
Verified purchaseReviewed 8/13/24, United States.
There are a few scratches on the corners of the laptop- way fewer than I was expecting! It was packaged nicely and arrived safely.
Condition
Fair
Purchased
8/8/24
Leslie E.
Verified purchaseReviewed 7/19/24, United States.
WOW! It looks and feels NEW. Types like a new laptop, even the stickers look new! I LOVE it!!! Package wasn't the original but it was absolutely padded better than my old Lenovo laptop when that shipped years ago. I'm THRILLED. The supplier was 2ndbazaar. I looked at similar laptops in 'good' condition for $50 less, but I splurged on the 'excellent' condition laptop and I'm SO GLAD that I did. I almost can't believe that this is a refurbished? Did it sit on a shelf for 2 years? Power supply works perfectly (Lenovo power supply are sometimes the first point of failure on their products). It was ready to start EXACTLY like a new laptop setting my preferences, letting me name it and set my PIN exactly like a new laptop when I turned it on. Are all your refurbished laptops set to do this when they first start? I rarely gush with praise. I'm normally very critical (I have a law degree) but I couldn't be happier. Arrived in just a few days. No personal info from prior owner. This feels like a new laptop at 65% off. I recommend 2ndBazaar as a supplier to trust on Back Market to buy a refurbished laptop. Thanks again!
Condition
Excellent
Purchased
7/17/24
Eric M.
Verified purchaseReviewed 6/8/23, United States.
My gaming laptop broke, so I was in search of another one. checking and researching every day! finally found the brand and model I wanted alienware m15 r7 with amd. I stumbled upon back market a site I had never heard of with a price that made no sense. found the computer listed as excellent for 2000 off original retail and at least 600 cheaper than other stores even for refurbished. I ordered it as soon as I saw it but still had my doubts that this could be legit shipping was insane I ordered around noon on a Monday and had it Wednesday afternoon. when I opened the box, I was overly impressed. first thing first thing came in the original box with original packaging. Charger was new In the bag laptop was wrapped, and seald looked like it was done by the factory, even smelled brand new! I searched this thing over and over, trying to find at least one flaw, one scratch ding or dent, and couldn't. took the bottom of to add a new 2tb m.2 ssd and not one spec of dust inside no signs it was even ever used. I still feel as if I somehow got a new unit by accident! I personally don't feel I will ever buy another brand new computer again. strictly used from the back market from now on. and i will highly recommend anyone looking for electronics to check here first!
Condition
Excellent
Purchased
6/5/23
John Y.
Verified purchaseReviewed 2/18/22, United States.
I wanted to wait a few months to see how satisfied I was with the purchase since this was the first time buying from Back Market. I heard it from my brother in law and was skeptical at first especially looking at then prices. It was too good to be true but the return process was exceptional I couldn’t pass it up. I bought the Zbook with very low expectations and the thought that I could simply return it with no hassle was certainly in the back of my mind. After three months I can certainly say this was one of my best purchases. It’s refurbished but nobody in my household is able to tell and it’s more than capable for my needs. I run SolidWorks with no lag at all. I stream with it and it holds up extremely well. I am very pleased with how I was kept informed through the ordering and delivery. It came very quick to my doorstep. The packaging was also exceptional. Came bubble wrapped in a very sturdy wrap. I’m extremely happy and will most certainly buy again and recommend to friends.
Condition
Good
Purchased
12/22/21
Trevor Y.
Verified purchaseReviewed 1/26/22, United States.
I received the MSI GF63 in great condition! It was plug and play right out of the box. The specs on this machine run my modded Skyrim, Enderal, modded Fallout 4, modded Fallout New Vegas, Divinity Original Sin 2, Dragon’s Dogma, Outerworlds, Baldur’s Gate 3, and other Steam, Origin, and GoG games without issue at high or ultra quality with almost no screen tear at all. For the price that I got this machine for I’m extremely happy with the result! The service and flexibility that I received from Greg was outstanding. He was quick to reply to any questions or concerns that I had. I purchased this laptop on a budget because I needed a laptop for a big move across the country. The price still allowed me to comfortable get moved and have a computer for my professional needs without sacrificing on the ability to game and mod my games. Thank you.
Condition
Fair
Purchased
1/14/22
Edwin I.
Verified purchaseReviewed 8/27/23, United States.
I love my HP Envy TE01-0150XT Core i7 3.0 GHz - SSD 1000 GB RAM 32GB. This PC is better than expected. Performance is up their with gaming machines. I had used a HP Envy before and loved the performance. I saw this one and had to have it. Great for business use, gaming and anything you can or want to do with a PC. The PC arrived in factory packaging, in pristine condition and to my surprise had a wired keyboard and mouse in the box. I simply plugged it all in and connected to my monitors and voila! I have since updated the PC to Windows 11 which enhanced the performance/ I love having 32GB of memory and i7 fast 3.0 GHz processor. I highly recommend this pc to anyone on a budget but wants high end performance. Frankly I cant believe this is a refurbished pc.
Condition
Excellent
Purchased
8/10/23
Dillon T.
Verified purchaseReviewed 5/14/23, United States.
This laptop was originally 2,000 back in the day. I was curious what I was going to get given everything, the fact that this was 500 and the condition was merely labeled as "fair". What I got was a laptop in PERFECT condition. Judging from left over steam files, the person who had it played nothing but an NBK game on it lol, before sending it in. Many such cases for casuals. There was a super small knick in the body that I only just now noticed. Otherwise, this thing is literally, in every way, completely brand new and has just been given a healthy polish and likely some new thermal paste I'm guessing, since I can tell it has been opened and what not. Either way, this is the best purchase I've undertaken in at least 5 years. I am never buying anything new again, I'm a back market loyal fan for now on.
Condition
Fair
Purchased
5/2/23
Andrew C.
Verified purchaseReviewed 7/23/22, United States.
I'm extremely pleased with my purchase of a MacBook Pro 16# M1 Pro. It was advertised as Excellent condition, but what I received is closer to "New" than it is to "Excellent". The free delivery arrived a day earlier than promised. I had a few questions and got in touch with customer service. They responded quickly and were very helpful. Overall, I'm very happy with all aspects of this purchase.
Condition
Excellent
Purchased
7/19/22
James B.
Verified purchaseReviewed 6/9/22, United States.
The order process was simple, and the system was delivered on the date promised. Status emails were timely without being overbearing. The system (Dell Inspiron 13-5378), arrived in better-than "good" condition, with no screen marks, or scratches/dents, etc. and has performed very well so far. Maybe I just got lucky, but all-in-all I would recommend BackMarket to anyone looking for quality and value.
Condition
Good
Purchased
5/24/22
Fathia A.
Verified purchaseReviewed 1/26/24, United States.
Works amazing! Looks amazing! It’s amazing! The “good” grade was literally a tiny scratch on the top part of the laptop and that’s it. This was very very worth it. Telling all of my friends rn 🥹 Edit: it came several days early! It was expected on 1/30, came 1/26, and I ordered it on 1/24!!!
Condition
Good
Purchased
1/24/24