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Seller reviews, items and info
Approved seller with 4.4/5 Stars ratingTrusted on Back Market for
Overall rating
181 verified reviewsRating details
Battery
4.3/5
Shipping
4.5/5
Lens & Camera
4.6/5
Accessories
4.3/5
Packaging
4.5/5
Overall performance
4.3/5
Appearance
4.6/5
Reviews
Michael M.
Verified purchaseReviewed 1/5/23, United States.
I received the moto promptly. It was as described, mostly 'like new' condition. Charger + cable + the little SIM tool were included - basically, I got a new phone. It works fine with my open android lineageOS.org flavor operating system installed. I use fdroid to download apps. Battery seems in very good condition, I can go over a day without having to charge even when using it for radio via my Bluetooth speakers (Audioengine ).
Condition
Excellent
Purchased
12/4/22
Brett S.
Verified purchaseReviewed 1/21/23, United States.
I am very pleased to have contacted Backmarket and I have received one of the nicest phones, that's 3 years old, but in new condition, at 1/3rd the price of a "new" new phone. I plan to keep this phone for probably 10 years, and am happy that it was fully unlocked, making the leap from prepaid Total Wireless to T-Mobile Connect that much easier. It's also great that the phone has 512GB of memory, even if the manufacturer number didn't match up to that size, it does indeed have 512GB of memory, so I am pleased as can be with this purchase, there was nothing wrong with the phone, and it came with a charger and some earphones, and everything was as if I had bought the phone brand new at the store, 4 years ago.
Condition
Excellent
Purchased
1/10/23
Joe T.
Verified purchaseReviewed 12/12/22, United States.
This is my 3rd purchase from Back Market. Every phone has been exactly as described. This S20 Ultra is like new. The screen is immaculate and the body shows no scratches or wear either. The battery life is impressive. I like that it is backed by a 12 month warranty. I had no trouble transferring my data from my old phone with Samsung Switch. So far so good! I'll be looking to upgrade my daughter's phone soon, and will be coming back to Back Market to do so.
Condition
Excellent
Purchased
11/28/22
Scott S.
Verified purchaseReviewed 12/11/20, United States.
The phone was indeed in mint condition, flawless. You wouldn't be able to tell the difference from new if not for the fact it ( mint condition ) was stated in the description when purchasing. In terms of the packaging, it was packaged as if it was brand new and included all of the original accessories that appear to be new ( ? ). The phone is outstanding and I am extremely happy with my purchase !
Condition
Excellent
Purchased
11/25/20
Abigail W.
Verified purchaseReviewed 1/24/23, United States.
I am very satisfied with my purchase from BackMarket. I had a technical problem after having my phone for seven months and was approved for repair. My only problem was it took several weeks to get this done through the messaging service. This was frustrating, especially when they told me my warranty was voided. But when I was finally able to speak to someone by phone, it was solved in a matter of days and I have now been issued me a full refund. The last person that I actually spoke to was amazing.
Condition
Excellent
Purchased
3/10/22
James H.
Verified purchaseReviewed 5/4/23, United States.
Received a day earlier than back market predicted, Exactly as described, looked brand new and untouched the only way I could tell it wasn't was a tiny smudge on the frame that I rubbed off when inspecting it out of the box, came with box, instructions, sim ejector, charger, data transfer tool; everything Google gives you when you purchase a new phone. Worked with my carrier and connected to networks. Will see how it holds up but could not be happier right now.
Condition
Excellent
Purchased
5/1/23
Pascual B.
Verified purchaseReviewed 12/17/22, United States.
Phone (Samsung S22) arrived very quickly, in original packaging, and in perfect condition. Popped by Verizon SIM card in and was up and running with no problems! Great value!
Condition
Excellent
Purchased
11/24/22
Ryland C.
Verified purchaseReviewed 10/30/22, United States.
I am extremely happy with my Samsung Galaxy S21. I got a good price on an excellent refurbished phone. It came in the original packaging from Samsung. I could not find any scratches or any indication that it was an used phone. It was easy to activate with Verizon and has worked flawless for me.
Condition
Excellent
Purchased
10/18/22
Doris C.
Verified purchaseReviewed 8/15/20, United States.
I purchased a Galaxy Note 8 64GB in MINT Condition, and that is how I received it! It looked brand spankin' new coming out of the box, which exceeded my expectations! A 'shout out' to Interwireless Consultants, the seller! I received the phone on time! The phone was pristine - out of the box, and had no issues setting up the phone to my preferences! A refurbished phone? I can't tell! That is just how excellent it looks in the presentation, the usage of the phone, and superb maintenance work on the phone in performance! This is the FIRST time I have ordered from BACK MARKET, and it won't be the last! Will share with family and friends! Thanx once again to Interwireless Consultants and Backmarket!
Condition
Excellent
Purchased
8/1/20
Kerati A.
Verified purchaseReviewed 1/5/23, United States.
Product shipped immediately from the east coast (i'm west) and arrived within two business days. 100% battery health, unbelievable... Screen is also flawless. Feels like I got lucky, God bless!
Condition
Excellent
Purchased
12/18/22