Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

181 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.6/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Randy D.

    Verified

    Reviewed 11/19/23, United States.

    This is the second phone that I've purchased through Back Market, and I couldn't be happier with it. The ordering process was straightforward and easy. The phone was in great condition when it arrived. Everything was as advertised. I was very pleased with the communication from Back Market after the purchase.

    Condition

    Excellent

    Purchased

    11/2/23

  • Heather S.

    Verified

    Reviewed 3/6/24, United States.

    I ordered a Motorola MOTO G POWER AND IT WAS FANTASTIC I STILL HAVE IT I DROPPED IT AND SHATTERED THE SCREEN.IM GONNA ORDER ANOTHER SCREEN AND INSTALL IT MYSELF.😁😁

    Condition

    Excellent

    Purchased

    2/28/23

  • O'connor D.

    Verified

    Reviewed 5/14/23, United States.

    I was very happy with the experience of buying a reconditioned phone through Back Market. It's a brilliant idea, and helps out those of us on a limited income to get a quality phone. You are providing a needed service, and I am grateful. Hopefully you'll still be around when the need for a new phone comes around (not for a while, I hope). Thank you.

    Condition

    Good

    Purchased

    4/26/23

  • Lance B.

    Verified

    Reviewed 10/22/23, United States.

    Condition was great, phone works great. Delivery was delayed by days with no explanation. I had a scare where T-Mobile said the phone wasn’t compatible with their network, but it turns out they were wrong (I didn’t need assistance from Back Market).

    Condition

    Excellent

    Purchased

    10/4/23

  • Ernest W.

    Verified

    Reviewed 10/7/23, United States.

    Arrived in perfect condition and no issues whatsoever - battery life is solid, no scratches, no missing accessories. Would definitely buy again!

    Condition

    Excellent

    Purchased

    7/28/23

  • Bakeisha J.

    Verified

    Reviewed 1/11/24, United States.

    This my second time buying a phone from u guys and its really a nice phone and works great… the only perk I have so far is when I’m on facetime it’s a red shadow that be on your screen other than that I love the phone.

    Condition

    Fair

    Purchased

    12/27/23

  • James H.

    Verified

    Reviewed 5/4/23, United States.

    Received a day earlier than back market predicted, Exactly as described, looked brand new and untouched the only way I could tell it wasn't was a tiny smudge on the frame that I rubbed off when inspecting it out of the box, came with box, instructions, sim ejector, charger, data transfer tool; everything Google gives you when you purchase a new phone. Worked with my carrier and connected to networks. Will see how it holds up but could not be happier right now.

    Condition

    Excellent

    Purchased

    5/1/23

  • Patti H.

    Verified

    Reviewed 6/30/23, United States.

    Have purchased from Black Market before. Every item was as good as or better than described. Experience with customer service was a delight. Just received an Apple Watch 5. Now I just need to get one of those funny heart flutters to see if it registers it lol. I have complete confidence in their products and sellers. Until next time!

    Condition

    Excellent

    Purchased

    6/28/23

  • Ryland C.

    Verified

    Reviewed 10/30/22, United States.

    I am extremely happy with my Samsung Galaxy S21. I got a good price on an excellent refurbished phone. It came in the original packaging from Samsung. I could not find any scratches or any indication that it was an used phone. It was easy to activate with Verizon and has worked flawless for me.

    Condition

    Excellent

    Purchased

    10/18/22

  • Melissa M.

    Verified

    Reviewed 3/10/23, United States.

    This is the 2nd phone I have purchased from back market and I have been very satisfied with both purchases. Had my last phone for 2+yrs and hoping to have this just as long. They really are in excellent condition and you can't beat the price. Love it!!!

    Condition

    Excellent

    Purchased

    2/16/23

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