's customer reviews

Overall rating

15 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.9/5

  • Accessories

    4.2/5

  • Battery

    4.6/5

  • Lens & Camera

    4.7/5

  • Packaging

    4.7/5

  • Shipping

    4.9/5

Reviews

  • Mario S.

    Verified

    Reviewed 1/31/21, United States.

    I purchased an iPhone 8 Plus gold with 256 GB rated “good”. The phone arrived in timely fashion and looks brand new. Can’t find a scratch anywhere. Completely exceeded my expectations. Switched this phone out to replace my wife’s older phone. She loves it and is extremely happy. Will definitely buy again from backmarket!

    Condition

    Excellent

    Purchased

    12/19/20

  • Noah F.

    Verified

    Reviewed 2/9/21, United States.

    The phone came was in perfect condition as ordered and arrived on time. The charger was not original and did not support full speed charging but I had a previous charger that is compatible. In all, I was extremely happy with the service and product that I received.

    Condition

    Excellent

    Purchased

    1/27/21

  • Aaron D.

    Verified

    Reviewed 9/12/20, United States.

    Honestly, in 'very good' condition, I could not find a single scratch on this phone. A+ on quality vs cost; ust don't expect a bunch of frills in packaging/presentation. Product was shipped promptly, and I received it ahead of schedule in the mail. Note to buyer: this phone does not come with any accessories/peripherals beyond an AC charger. If you want to transfer data from another phone on startup, you need to buy or have the appropriate wires/adapters.

    Condition

    Excellent

    Purchased

    8/29/20

  • Mike M.

    Verified

    Reviewed 8/11/20, United States.

    I requested mint condition and so far it has delivered. The battery charge is wonderful, probably close to being new. I will say, I have had it only a week and there are no indications of anything but a new phone.

    Condition

    Excellent

    Purchased

    8/3/20

  • Sam P.

    Verified

    Reviewed 11/5/20, United States.

    I have been using the Z Flip for about a month and so far it has met my expectations. It is compact, and provides all the functionality that I require. The only draw back is that the case is very smooth and slick, and if put on a surface that is the slightest bit tilted it will easily slide off. A case with some less slick material on one side would take care of it. I have added a small piece of adhesive to counter this effect. Pass on to to Samsung if you can. Otherwise seems to be a very smart and meets expectations.

    Condition

    Excellent

    Purchased

    10/15/20

  • Alvin T.

    Verified

    Reviewed 2/10/21, United States.

    So far, so good. Seems to be real mint condition. However, the item is cited as a dual sim phone. It is not. So trust is an issue with the company description. A dual sim would have been nice, but I will make do, as I don't want the hassle of exchanging phones, were that possible. A tray ejector was not included with the package.

    Condition

    Excellent

    Purchased

    1/25/21

  • Jeff C.

    Verified

    Reviewed 3/22/21, United States.

    Your company performed well across the board. Have recommended you to several of my friends. Good Job.

    Condition

    Excellent

    Purchased

    2/26/21

  • Bernett D.

    Verified

    Reviewed 3/19/21, United States.

    Very easy to navigate for us older folks. The phones are in exellant condition We are very happy

    Condition

    Excellent

    Purchased

    2/19/21

  • Christine C.

    Verified

    Reviewed 12/22/20, United States.

    This iPhone works flawless. It is my second phone I purchased over Backmarket. Prompt shipping too.

    Condition

    Excellent

    Purchased

    12/4/20

  • Heather N.

    Verified

    Reviewed 12/20/20, United States.

    I have not received my phone yet 😑. I did speak with someone who was very nice. The tracking number was wrong and he confirmed the correct tracking number. I am praying that I get it before Christmas!! I will leave another review when I receive it. Thank you

    Condition

    Excellent

    Purchased

    12/9/20